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How to Create a High-Converting Email Marketing Campaign

Beefree team
Beefree team
Mar 22, 2024
How to Create a High-Converting Email Marketing Campaign
How to Create a High-Converting Email Marketing Campaign

Diving into the world of email marketing? You're in for an exciting ride! Crafting the perfect email campaign is an art, blending strategy, design, and an understanding of human behavior. While that sounds intimidated, fret not.

Whether you're a newbie or a seasoned marketer, this guide is your golden ticket. We'll walk you through the ins and outs of creating email marketing campaigns that not only captivate but also convert. Ready to boost those conversions? Let's get started!

What is an email marketing campaign?

Think of an email marketing campaign as a way to connect with new and existing customers. It is how businesses, big or small, connect with their audience, share valuable content, and encourage their readers to take action. Whether that be to make a purchase, go to a landing page, or simply to engage with the email content.

Benefits of email marketing campaigns

A study by the Data & Marketing Association found that for every $1 spent on email marketing, the average return on investment (ROI) is $42. Not only is email an cost-effective way to market your products and services, but they are great in building lasting connections with your audiences, regardless of which phase in your lifecycle they live in. Here are some benefits of creating email marketing campaigns to nurture your audience:

  • Awareness Stage: Become a familiar face to those who might not know you yet. Introduce your brand, our products or services. This is a great place to set a welcome series once someone subscribed to your list. Email campaigns at this stage help with brand recognition.
  • Consideration Stage: Once your new audience becomes acquainted with your brand, they might start looking to you to help meet their needs. If you're a SaaS platform, this is a great time to send product tutorials or share case studies and testimonials. Campaigns at this stage help to increase traffic to your website and help to nurture your audience to eventually become paying customers! 
  • Decision Stage: Once a subscriber becomes familiar with your product and how exactly you can help them meet their needs, you're a solid contender. This is where email campaigns serve as a way to show why you are a better solution and help differentiate you from the competition. Consider sending exclusive discounts, free demos, or limited-time offers to incentivize action.
  • Retention and Advocacy Stage: Once a subscriber turns into a customer, it's time to build a long time relationship! Send thank you emails to express gratitude for their purchase. Additionally, you can send additional support or resources to enhance their overall experience. Email campaigns in this stage encourage repeat customers and build brand loyalty.

10 Steps to creating an effective email marketing campaign

Embarking on an email marketing journey? Perfect! Crafting a high-converting email marketing campaign might seem daunting, but with the right steps, it's a breeze. Let's walk you through the ten steps of this journey, ensuring you're on the right track from the get-go.

Step 1: Set clear campaign goals

According to the Content Marketing Institute, 62% of the most successful content marketers have a documented strategy, whereas only 16% of the least successful have one. Before you even type out that first email, it's important to know where you're headed. Setting clear, actionable goals for your campaign is the foundation of any successful marketing campaign.

Whether you're aiming to boost lead generation, ramp up sales, or simply engage more with your audience, having a defined goal will guide your strategy and content.

Think of it as your email marketing compass – without it, you might find yourself lost in the vast sea of content possibilities.

Step 2: Select your email marketing campaign type

Once you've set your goals, it's time to plan how to achieve them.

This is where selecting the right type of email campaign comes into play. Your campaign type should align seamlessly with your goals. For instance, if your goal is to welcome new subscribers, an onboarding email series would be your best bet. Take a look at some of these example email campaigns below:

  • Onboarding Emails: Perfect for introducing new subscribers to your brand.
  • Promotional Campaigns: Ideal for showcasing new products, services, or special deals.
  • Re-engagement Emails: Great for reigniting the spark with subscribers who've been a tad inactive.

By aligning your campaign type with your goals, you're setting the stage for a more focused and effective email marketing strategy.

Step 3: Understand your audience

Understanding who you're sending your email campaign to isn't just about knowing their email addresses. Instead, it's about diving deep into the data to identify their preferences, needs, and behaviors. Tailoring your campaigns to resonate with specific audience segments can skyrocket engagement. 

For instance, if you're a clothing brand and notice a group of subscribers frequently shopping for activewear, why not send them a curated campaign on your latest gym gear? By tuning into their interests, you're not just sending emails; you're sending value.

Here are some additional strategies and examples to consider:

  • Segmentation: Divide your email list based on specific criteria like purchase history, location, or engagement level. For a tech store, you might have segments like "Gadget Enthusiasts" or "Home Office Tech Lovers."
  • Personalized Recommendations: If you're a bookstore and notice a subscriber frequently buying mystery novels, send them an email highlighting the latest releases in that genre.
  • Special Offers: For a beauty brand, if a segment of your audience often buys skincare products, offer them an exclusive discount on a new skincare range.
  • Feedback Loops: Send out surveys or feedback forms. If a segment of your audience expresses interest in eco-friendly products, launch a campaign showcasing your sustainable range.
  • Behavioral Triggers: If a subscriber often abandons their cart, send them a personalized reminder with a special offer to complete their purchase.

By truly understanding and catering to the unique interests of your audience segments, you're crafting experiences, building trust, and most importantly, ensuring you stay in the minds of your customers.

Step 4: Plan your email schedule

Flooding your subscribers with daily emails might seem like a good idea at first, but let's be real – no one likes an overstuffed inbox. It's all about finding that sweet spot. By planning out an email schedule, you're ensuring that you pop up in their inbox just enough to be remembered, but not too much that you become that annoying friend.

Now, when plotting out that schedule, put yourself in your subscribers' shoes. Think about their time zones – no one wants a 3 AM email alert. Consider their daily routines – are they morning email checkers or evening readers? And of course, tailor your content to fit the moment. A weekend might be perfect for a leisurely read, while a quick mid-week offer might be more apt for a Tuesday.

Oh, and speaking of tailoring content, those follow-up emails? Pure gold. Imagine your subscriber eyeing a product, adding it to their cart, but then getting distracted. A gentle reminder, like "Hey, you left something behind!", can be the nudge they need to complete the purchase. It's these little touches that can boost your conversion rates sky-high.

Step 5: Consider automation

With email automation tools, you can set up your emails and follow-ups to be sent out at specific times, ensuring you never miss a beat. Beyond just timing, these tools can craft personalized email journeys for each subscriber based on their actions.

Imagine a subscriber browsing through a product but not making a purchase. Automation can swoop in with a tailored email nudging them to revisit. Or if someone just made their first purchase, why not send them a warm welcome email? It's all about ensuring every email feels like it's been handcrafted just for them, based on their actions and preferences.

Step 6: Create attention-grabbing subject lines

Let's face it; we all judge emails by their subject lines. It's the first thing your subscribers see, and it can make or break their decision to open your email. Crafting a compelling subject line is like creating a movie trailer—it should give a hint of what's inside without giving everything away. 

For instance, instead of "Sale on Shoes," how about "Step Up Your Shoe Game: Exclusive Sale Inside!"? A sprinkle of curiosity, a dash of excitement, and you've got yourself a winning subject line.

Here are some tips and tricks to master the art of subject line creation:

  • Use Power Words: Words like "Exclusive," "Limited," or "Unlock" can add a sense of urgency or exclusivity.
  • Ask a Question: "Ready for Summer?" or "Looking for the Perfect Gift?" can engage the reader's mind instantly.
  • Keep it Short and Sweet: With many people checking emails on mobile, a concise subject line ensures your entire message is visible.
  • Personalize: Including the subscriber's name or a recent purchase can make the email feel tailored just for them: "John, Ready for Round Two of Our Bestsellers?"
  • Use Emojis Wisely: A well-placed emoji can make your email stand out, but ensure it aligns with your brand and message.
  • Create a Sense of Mystery: "You Won't Believe What's Inside!" can pique curiosity and drive opens.

And always remember, testing is your best friend. A/B test different subject lines to see what resonates best with your audience. By blending creativity with strategy, your subject lines won't just be read; they'll be remembered.

Step 7: Craft engaging email copy

You've got them to open the email with that killer subject line, now it's showtime! Crafting engaging email copy is all about speaking directly to your audience's needs and interests. Remember our chat about understanding your audience? This is where it pays off. 

If you know your subscribers love eco-friendly products, highlight that in your copy. "Sustainably made, just for you!" or "Eco-chic picks you'll adore!" are just a couple of ways to resonate.

The copy is a perfect dance of information and allure. You copy should tell a story that doesn't just inform but truly captivates and guides your reader through the email with ease.

PRO Tip: Adding language from your customers via testimonial is a perfect way to tell a story and show your readers the value that you offer.

Step 8: Nail Your email design

While words can paint a picture, the design brings it to life. A well-designed email isn't just about looking pretty; it's about creating an experience for your subscribers. Think bold colors, captivating images, and intuitive layouts. For instance, a CTA button that pops or an interactive carousel showcasing your products can elevate the user experience. 

With tools like Beefree, a no-code HTML email builder and a range of templates, you can craft stunning emails in no time at all.

Step 9: Test and optimize

Once you've crafted your emails, it's time to ensure its effectiveness.

By A/B testing different versions of your email, be it the subject line, design, or copy, you can pinpoint what resonates most with your audience. 

Monitor the results, analyze, and optimize for future campaigns. It's all about that continuous cycle of learning and improving. After all, the email marketing world is ever-evolving, and staying ahead of the curve ensures your campaigns remain top-notch.

Imagine you're launching a new product, and you've designed two potential email campaigns to announce it. One email has a subject line that reads, "Introducing Our Latest Innovation!" and the other says, "You Asked, We Listened: Meet Our New Product!" Which one will drive more opens? Which copy will lead to more clicks? 

Start by sending the two versions to a small segment of your audience. Monitor which one gets better engagement. Is it the direct announcement or the one that hints at customer feedback? Once you've gathered enough data, send the winning version to your entire list.

It's not about guessing; it's about making data-driven decisions. By continuously testing and iterating, you ensure that every email you send is optimized for success.

Step 10: Don't stop building your email list

You've got your goals and campaign type down, but who are you sending these emails to? Enter the importance of building a robust email list. Think of it as gathering an audience for your grand performance. A well-curated email list ensures that your content reaches people genuinely interested in what you have to offer. 

A quick tip? Offer value! Whether it's an exclusive discount, a handy e-book, or a sneak peek into upcoming products, give your audience a reason to share their email. Remember, quality over quantity is the name of the game here.

Here are some more actionable tips that you can take to grow your email list:

  • Offer Value: People love perks! Whether it's an exclusive discount, a valuable e-book, or early access to a new product, give them a compelling reason to hit that 'subscribe' button.
  • Engage on Social Media: Use your platforms to promote sign-ups. A captivating post about an upcoming newsletter can pique interest.
  • Host Webinars or Events: These can be a goldmine for collecting emails. Attendees are already interested in your content, making them prime candidates for your list.
  • Leverage Pop-ups on Your Site: But remember, timing is key. Don't bombard visitors the second they land. Instead, consider exit-intent pop-ups or time-based ones.
  • Prioritize Quality Over Quantity: It's tempting to chase big numbers, but a smaller, engaged list is far more valuable than a large, disinterested one.

Building an email list is a continuous journey, but with these tips in your arsenal, you're well on your way to email marketing success.

Create Your Email Marketing Campaign Today With Beefree

If you're ready to make a splash in the email marketing world, focus on creating campaigns that really resonate with your audience. Give them something they'll look forward to receiving, and you'll see the results in your engagement metrics. Each email you send is an opportunity to engage your audience in a meaningful way. It's not just about the words and images you use, but also about the overall experience you create for them.

With Beefree's email builder, crafting those moments has never been easier. Dive in, explore, and watch your campaigns come to life in no time! The best part? It's free.

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Now, let's be honest—you’ve likely heard about all of these rotating for the last few years. While email marketing has come a long way and is changing faster than ever, there’s only so much you can do within 600x1,500 pixels. However, there are no limits to where your creativity can take you. 

Let’s get into it.  

#1. Unique, tailored experiences 

Damian Grabarczyk, the co-founder and growth marketer of PetLab Co., says, “We faced the challenge of connecting meaningfully with an audience that expects more than one-size-fits-all communication.” 

When we speak about crafting tailored emails we mean going beyond the recipient's first name in the subject line. We’re talking about optimizing your entire email strategy to design multi-stage touchpoints to nurture leads across the customer lifecycle. As well as, leveraging data to send hyper-personalized, relevant, and engaging emails that feel less like a broadcast message and more like a conversation. 

Many are using AI machine learning algorithms and AI automation to analyze customer interactions, past purchases, browsing habits, website visits, and even social media behavior to curate engaging email content that resonates deeply with the real-time needs of recipients.

For PetLab Co this looked like including content such as an individual’s pet health history or product usage timelines. Damian Grabarzyk expands, “This approach transformed the conversion rate and strengthened customer loyalty. As we look ahead, I see brands in 2025 moving beyond generic personalization to adopt strategies that make customers feel truly understood and valued.”

On the other hand, many are leaning into user-generated content (UGC) for crafting tailored experiences. Customers today are more likely to trust the opinions of peers over branded messages. UGC like customer reviews, testimonials, videos, and photos are the best form of social proof depicting real people using and benefitting from your products or services. 

We see the benefits of using both AI and UGC to get the most out of your email conversions ;). 

#2. AI tools as an addition, not a substitution

Experts at NordPass state, "AI-powered content generation tools are not here to replace email copywriters and marketers. These tools make us more efficient. The smarter the tool is, the better equipped we are to create high-performing email content that drives results." 

AI tools can support us by significantly enhancing the speed, precision, and effectiveness of your emails. For instance while traditionally A/B testing has required a lot of time to analyze small variations with AI you quickly implement and test multiple email elements and make adjustments based on real-time engagement data. There are AI algorithms that can even predict which variations are most likely to resonate with different audience segments, leading to more accurate targeting and faster optimization.

In short, AI tools are revolutionizing the way we craft and optimize our email’s deliverability. There are many different types of AI solutions so we suggest finding the right one for your needs. 

#3. Even more transparency around data

With AI continuing to rise, folks are more and more concerned about where their data is going. That’s where zero-party data collection becomes a key strategy in email marketing, allowing you to gather data directly from customers rather than relying on third-party sources. 

Zero-party data includes information that consumers willingly share, such as preferences, interests, and purchase intentions. This data is often collected through surveys, preference centers, quizzes, or interactive content and is highly valuable because it is shared explicitly, ensuring accuracy and deeper personalization without privacy concerns associated with third-party tracking.

As privacy regulations tighten, zero-party data will empower you to deliver hyper-personalized email experiences while respecting user privacy. This approach will help you build trust, as customers feel more in control of their data, and you gain insights that lead to more relevant and engaging email content.

#4. The death of static emails

With attention span getting shorter day after day, digest-format emails are expected to rise in popularity in 2025. Presenting email content in an easy-to-scan, organized, and minimalistic layout will surely help deliver the most relevant information in a fraction of the time. 

Additionally, interactive emails will allow recipients to directly engage within the email without having to visit a landing page or website. Interactive elements like product carousels, polls, and quizzes create a dynamic experience that keeps subscribers engaged, especially in visually driven industries like fashion brands

So what now? 

You’ve heard these strategies before, but now it’s time to actually put them into action. The brands that win at email marketing in 2025 won’t just be sending emails—they’ll be creating experiences. Whether it’s hyper-personalized content, AI-driven efficiency, zero-party data collection, or interactive emails that break the mold, the key is to stay ahead of the curve.

So, what’s the first strategy you’ll finally implement? Your inbox (and your audience) are waiting.

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Email makes gathering authentic product reviews quick and easy. By collecting sincere feedback, you can build trust, increase sales, boost loyalty, and innovate product improvements. 

That said, requesting reviews via email requires precise timing, personalized messaging, and lots of engagement optimizations. But don’t worry—we’ll walk you through some key steps to create email campaigns that deliver the valuable feedback you need.

Why product reviews matter

Product reviews do more than confirm that you're meeting customers’ needs. Sincere feedback drives loyalty and sales, offers valuable customer insights, and helps you develop a strategic product development roadmap.

  • Fosters customer loyalty: Requesting and listening to feedback makes your customers feel valued and heard. It demonstrates that you prioritize customer satisfaction, which helps you build stronger, long-term relationships. Review requests also act as re-engagement emails by starting new conversations with customers.
  • Increases sales: Social proof drives sales. According to a recent survey by Power Reviews, 90% of potential customers use online reviews to make purchasing decisions. In fact, reviews have more influence over purchasing decisions than product prices. Turning product reviews into customer testimonials and encouraging reviews on third-party sites can significantly boost sales.
Image sourced from powerreviews.com
  • Builds Customer 360 insights: Customer feedback delivers insights into customer needs and sentiments, enriching Customer 360. Exactly what is Customer 360? It’s a unified, 360-degree view of customer data. It empowers you to tailor products and customer experiences to meet individual needs and preferences. 
  • Drives product improvements: Sincere customer feedback reveals what target customers like/dislike about your products. It provides key insight into their value, functionality, and usability, unlocking large-scale development opportunities.

How to create an email campaign to collect product reviews

Want to unlock the power of product reviews? Let’s explore how to create email campaigns that encourage customers to share their feedback.

Segment your audience

Like promotional emails, product review requests shouldn’t be sent to every subscriber.

If subscribers haven’t had the chance to try your product, product review requests will feel irrelevant and may trigger unsubscriptions. So, only send review email requests to customers recently trying your product.

You can do this by segmenting your email list based on where customers are in the buying cycle. Target loyal customers, recent purchasers, and first-time buyers with tailored email campaigns. This ensures that you’re sending emails to customers most likely to respond with insightful feedback.

Write a compelling email subject line

According to Superoffice, 33% of people open an email based on the subject line. 

Image sourced from superoffice.com

To get the click-through rates you want, your email subject lines should be personalized, relevant, and engaging. Here are some examples:

  • Did you love [product]? Or hate it? Let us know!
  • We value your opinion — help us improve!
  • We want YOU to help us make our product better!
  • Up for a discount? Share your feedback for 10% off! 

Learn more > Tips for writing open worthy subject lines.

Optimize for customer engagement

A successful email marketing strategy relies on customer engagement. Here are some key email elements you need to encourage interactions.

  • An attractive email design: With the right layout, color scheme, typography, and images, you ensure easy readability and promote interaction. Use these engagement-boosting email design best practices to help you create a design that boosts conversion rates.
  • Gratitude and value: Thank customers for reading the email and explaining why their feedback is so important. Also, consider including a personalized Gmail email signature with your content details to build trust and encourage customers to engage with your review request. 
  • Personalized, relevant content: Personalized email content motivates engagement. Use customer data platform (CDP) data to tailor messages to individual customers. What is a CDP? It’s a centralized platform that collects and unifies customer information, building comprehensive customer profiles. 
  • Incentives: Offering a small discount can motivate customers to leave reviews, especially first-time buyers. That said, incentives can (sometimes) generate insincere reviews, so stress the importance of honesty. 
  • A strong call-to-action (CTA): Your CTA should direct readers straight to the reviews submission page. Use clear CTAs with bold buttons and typography to make it stand out.
  • Mobile responsiveness: If your emails are slow to load or don’t display correctly on mobile devices, your bounce rate will spike. Leverage solutions that offer advanced mobile optimization features — such as Beefree— to create responsive emails every single time.

Ask specific, concise questions

Complex, drawn-out questions that are too open-ended can disengage customers. So, get straight to the point with concise, direct questions. Here are some examples:

  • What did you think of [specific product feature]?
  • How often do you use our product?
  • What are your favorite/least favorite features?
  • How likely are you to recommend this product?
  • What could we do to improve our product?

Use a mixture of closed and open-ended questions to increase your chances of receiving meaningful responses.

Make it easy to respond

The easier it is for customers to leave a review, the more responses you’ll receive. So, make the process as seamless and convenient as possible. One way to do this is with survey emails.

Email surveys have high response rates. They can be completed within the email with minimal effort, which is a big plus for busy customers. And, they can generate a wealth of quantitative data and metrics that are quick to analyze, leading to faster improvements. BeeFree has an extensive collection of email survey templates to suit every need.

For longer review requests, include a CTA that directly links to the review submission page. Review forms should use simple, clear language, be optimized for mobile, and have a progress bar. 

You could even provide your telephone contact details to allow customers to leave a review via telephone. It’s the preferred communication method for 55% of Baby Boomers according to Hubspot, so it’s worth considering. 

Leverage small business telephone services from Vonage to access call center capabilities like virtual receptionists and CRM integrations, streamlining processes.

Also consider directing customers to leave reviews on popular review sites, such as Google and Amazon.

Optimize email timings

If you send product review requests too early, there’s a chance your customers won’t have tried your product yet. But if you send them too late, your customer might have forgotten their experience. 

So, when’s the best time to request reviews? 

Aim to send review requests within 7-14 days post-purchase. This gives customers a chance to try the product a few times, leading to more sincere, meaningful reviews. Plan for seasonal surges such as Black Friday and incorporate them into your schedules.

Key takeaways

Do email campaigns work for gathering valuable product reviews that drive improvements, boost trust, and increase sales and loyalty? 

Absolutely — but they need to be strategic.

To generate sincere reviews and valuable data, ensure your marketing emails are personalized, engaging, and optimized for convenience. And, use email list segmentation and marketing automation to ensure they’re sent to the right customers at the right time.

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