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The Non-Marketer’s Guide to Writing Emails Like a Copywriter

Jen Capstraw
Jen Capstraw
Sep 21, 2022
The Non-Marketer’s Guide to Writing Emails Like a Copywriter
The Non-Marketer’s Guide to Writing Emails Like a Copywriter

Why aren't people reading my emails?!

You just sent a very important email communication to a group of stakeholders. And you know its good and thorough. Everything anyone would need to know about this very important topic is in that very important email is there. I mean, you're not a copywriter, but who out there iswriting emails like a copywriter?Your focus is to be as detailed as possible. And every detail is right there. In the email that you just sent. To everyone who needed it.But somehow, the questions are rolling in. Silly questions. Questions that were clearly answered in that very thorough, very detailed, very important email communication.You're probably wondering "why does it have to be so frustrating?" and "why does this happen every. single. time."Maybe you work in Human Resources or Higher Education, or maybe you're the leader of a certain project or initiative. Whatever your specialty, you know you're a smart person with an important responsibility. You don't even hate compiling the information. It's part of the job.However, fielding a bunch of questions you've already answered is plucking your last nerve.Questions like:

  • "What's the deadline for…" project you just sent the deadline for
  •  "How do I…" do a thing that was clearly explained
  • "Where do I locate…" info that is definitely in the email

You know... the email they never read.You don't deserve all that grief! So I've got some tips for you. While you're not a copywriter (and you don't have to be!), it shouldn't be difficult to get to at least read or engage with your emails, so here are some copywrite fundamentals to apply to your email communications that will stop those annoying questions from coming in.

Copy Fundamentals for Writing Emails Like A Copywriter 

Pro copywriters don't just communicate–they aim to elicit action. And they're often held accountable for the quantifiable success of their work. A lot is on the line when a pro copywriter takes to the keyboard!Writing emails like a copywriter requires an understanding of your audience and an emphasis on what they would perceive as valuable or beneficial. So put yourself in your readers’ shoes and ask, “What’s in it for me?”Also, consider the medium. The email channel in particular presents unique challenges, and these four tips can help you get your content up to snuff for more effective communication in the inbox.

1. Understand the Challenge

According to Statista "email volume increases globally every single year." We’re all inundated with welcome and unwelcome email messages. We find select emails useful and important, while other messages feel irrelevant, redundant, or just blend in with all of the other inbox noise.And email goes wherever we go. A report by HubSpot states that 41% of emails are access on mobile devices.So you’re not just competing with every other email in the inbox, you’re also competing with a myriad of external distractions like texts and social media apps. Marketers know it’s tough to stand out in a crowded inbox, and even more difficult to capture attention when email recipients are on the go.See more:Email Design for Mobile: Best Practices to Take Your Marketing Emails Up a Level

2. Focus on the subject line 

You’re probably putting loads of effort into your email body, but subject lines are often an afterthought. And that’s a big mistake. Here’s why:Nobody reads an email they don’t open.An effective subject line entices engagement. So think about how you could do a better job of drawing attention to your message.A common error is to choose a certain formula for your subject line and then apply it every single time. Consistency seems good in theory, but after a while, folks just glaze over it.The secret to subject lines that sizzle is unpredictability. So mix things up! Make each subject line wildly different from the last. Here are some ways to do that:

  • Try really short subject lines, then really long subject lines.
  • Drop in an emoji every now and then.
  • Experiment with different psychological tactics. Some subject lines can be very direct. Others might capitalize on a sense of curiosity to find out what’s inside. 
  • Be offbeat or funny. Wholesome jokes that resonate with your audience will definitely score an open.
  • A sense of urgency—when used sparingly and appropriately—can also be effective. Just be careful not to overdo it.

3. Make It Scannable

Your audience should be able to quickly skim your message to get the key points. Content is most consumable when it has some visual hierarchy.Organize ideas into sections and subsections with bold headers. Bulleted lists are great, too, for making content more digestible. And be certain paragraphs aren’t dense walls of text.Another tip is to use one-sentence paragraphs to draw attention to important points.See what I did there? Of course you did!

4. Keep It Short & Sweet & Zombie-Free

Powerful copy eliminates unnecessary words. So consider how you can make all of your important points with fewer words.This article from Dr. Nadia Bashir, an expert copywriter who leverages her PhD in psychology to create persuasive content, has loads of terrific tips on keeping copy short and sweet. Take the time to give it a full read if you really want to level up your copy game.And there’s one tip I would add: The importance of writing in the active voice for clear, to-the-point communication.The opposite of active voice is passive voice, which is a clunky writing style that adds unnecessary bulk to your copy. But if you’re not a grammar nerd, it can be tough to tell the difference. So that’s why you have to give your content the zombie test!Here’s an example of a couple of sentences written in the passive voice:

image reads: "the survey is in no way sales-related, and results will be used for internal research purposes only. You response will be reported in aggregate with other responses."

To give this copy the zombie test, add the phrase “by zombies” after the verb:

image reads: "the survey is in no way sales-related, and results will be used by zombies for internal research purposes only. Your responses will be reported by zombies in aggregate with other responses."

Zombies are no good and you don’t want them in your email copy! So if you are able to add them, then you have written in the passive voice, and there’s an opportunity to be more direct and clear with the active voice.

Take it to the next level with an HTML email template

Now that you have the tools to start writing emails like a copywriter, it's time to take it one step further. Think about making your email communication visually stunning as well! Beefree.io offers the world’s biggest collection of free, professionally designed email templates for any use. With over 1,500+ to use, I guarantee you'll find something for any occasion.Best of all, no coding experience is necessary with the easy-to-use drag-and-drop interface.Happy sending!

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Marketo Engage is a powerful tool for marketing automation, but when it comes to email design flexibility, many users find its built-in editor limiting. Creating visually compelling, mobile-responsive emails often requires custom coding or workarounds, slowing down workflow and making it harder to execute high-quality campaigns efficiently.

That is where Beefree comes in. By integrating Beefree’s no-code, drag-and-drop email design platform with Marketo Engage’s advanced automation capabilities, teams can build professional, responsive emails without coding headaches and push them directly to Marketo in just a few clicks.

This article explores:

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  • How Beefree solves these pain points
  • A step-by-step guide to integrating Beefree with Marketo Engage
  • Common FAQs and troubleshooting tips

The challenges of designing emails directly in Marketo

Marketo’s built-in email editor is useful for basic templates but presents several limitations for marketers and designers.

  • Limited design flexibility – Customizing layouts, fonts, or interactive elements can be difficult without custom HTML or Marketo’s proprietary syntax.
  • Technical barriers – Advanced customizations often require HTML knowledge or an understanding of Marketo’s email template language, which may not be ideal for non-technical teams.
  • Time-consuming manual processes – Without a centralized style kit, teams may struggle to stay on-brand and often have to manually recreate headers, footers, and other reusable content blocks for each email, adding extra steps and slowing down production.

Due to these challenges, many marketing teams turn to external email builders like Beefree, FeedOtter, or Knak to improve design efficiency and automation.

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Why Beefree is the best email builder for Marketo Engage

While other external email builders like Knak and FeedOtter also integrate with Marketo, Beefree offers distinct advantages.

  • No-code drag-and-drop builder – Enables teams to design professional emails without writing any code.
  • Advanced design features – Provides more customization options beyond what Marketo’s built-in editor allows.
  • Mobile-responsive templates – Ensures emails adjust automatically for both desktop and mobile devices.
  • One-click export to Marketo – Simplifies the process of moving email designs directly into Marketo Engage.
  • Ability to update existing templates – Allows quick updates without requiring manual re-imports of HTML files.
  • Team collaboration – Enables teams to work together in real time, with built-in guardrails and approval controls to ensure error-free emails before exporting.

By integrating Beefree with Marketo, marketing teams eliminate design frustrations and manual email imports, allowing them to focus on high-performing email campaigns.

Learn more about Beefree's integration with Marketo Enagage [https://support.beefree.io/hc/en-us/articles/24837761625618-Export-Emails-to-Marketo]

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How to update existing email templates in Marketo

Instead of manually editing HTML, Beefree allows users to edit emails in Beefree and update existing ones in Marketo Engage with one click.

  1. Open the email design in Beefree.
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This feature ensures that emails and templates remain up to date without requiring complex HTML edits or duplicates.

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Frequently asked questions on using Beefree with Marketo Engage

Can I use Beefree with other ESPs besides Marketo Engage?

Yes! You can connect Beefree to any ESP, MAP, or CRM including Mailchimp, HubSpot, Salesforce Marketing Cloud, and others. To learn more about how to integrate Beefree to your sending platform watch the video below: 

For a full list of our native integrations visit [https://beefree.io/integrations].

Are there any limitations when exporting Beefree emails to Marketo?

Yes, there are a few important limitations to be aware of:

  • Charset emojis are not supported in Marketo. Including emojis in your email content may result in an error. To prevent this, Beefree automatically replaces unsupported emojis with a placeholder. For more details, refer to the [Marketo documentation on emoji support].

Preheader text is not a native field in Marketo. However, Beefree includes it by embedding the preheader directly in the email's HTML code during export.

Additional resources and links

Why you should use Beefree with Marketo Engage

By integrating Beefree with Marketo Engage, marketing teams gain a faster, more flexible way to build high-converting, on-brand email campaigns—while leveraging Marketo’s powerful automation and analytics to track performance and optimize results.

  • Design responsive, professional emails with ease.
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  • Collaborate efficiently and gain insights to improve campaign performance.

Ready to elevate your Marketo email marketing? Try Beefree today and streamline your entire email creation process.

Start your 15-day free Business trial today!

(source)

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Email is king when it comes to talking directly to your customers. Sure, we might send texts or share voice notes, but we all still check our emails. It’s how we keep in touch with work and the businesses we connect with. 

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The victim could be anyone. The link could lead to a ransomware virus that holds your data captive or be the start of a data breach. It could even lead to a traditional scam that has you input your credit card details so a thief can steal them. 

For all these reasons and more, email providers consistently invest in security features to help protect their customers. One such feature is an email security gateway. 

A secure email gateway uses AI and machine learning to screen incoming emails, identify spam, and stop it from entering. If there’s any doubt, the system quarantines the email in your spam box for review. 

Why are secure email gateways important?

While we are getting better at filtering out spam emails, an estimated 45.6% of emails sent in 2023 were still spam. This poses a massive security risk for consumers, businesses, and governments alike. 

According to IBM, businesses are hit the hardest, with the global average cost of each successful phishing attack increasing to $4.88M USD. The attacks don’t just hit businesses, either, with attacks targeting individuals and even charities.

Just as phishing and spam emails have become more sophisticated, so have the tools designed to protect against them. All providers, including big names like Gmail, use SEGs to secure communications and other features, such as Gmail’s unsubscribe feature

What do SEGs flag as spam? 

SEGs continually update their parameters. This means that what they check for is constantly in flux. What SEGs look for today, for example, could include: 

  • Strange or suspicious subject lines
  • Highly urgent capitalization or excessive exclamation points
  • Strange URLs
  • Poor grammar and/or spelling
  • Generic greetings that don’t address the recipient 
  • Suspicious email addresses
  • The volume of emails sent at once
  • Attachment types 
  • Image-heavy content 

SEGs are far more advanced than just ticking boxes, but that doesn’t mean your emails can’t get blocked or sent to spam. After all, you might put together a great email campaign, but if your email is too image-heavy, it might get quarantined or sent to spam. 

The good news is that once you know what the SEGs look for, you can work to design better emails. Beefree can help you get started, with a range of templates for responsive email designs.

How to create newsletters with secure email gateways in mind 

The good news is that you can implement and send out most, if not all, of your newsletter ideas without issue. So long as the emails are well-made and are sent at a reasonable frequency, you’ll be golden. 

Start by first improving your security methods

In general, you should always look at ramping up the security measures in your business. You can use one of the top types of risk assessment matrix to understand your business's threats and how to resolve them. Then, since you already have that information, you can use it to create better newsletters and emails. 

Make sure the personalization feature works

One of the biggest red flags for an SEG is a generic greeting. Adding Dear Sir/Madam at the start isn’t going to fly in today’s world. Even if your email gets through, it’s unlikely the recipient will open it. 

That’s why you need personalization. Linking your email marketing tools to your customer relationship management system means you can offer easy personalization, like addressing your customers by name, or even offering personalized recommendations based on their order history. 

Avoid image-only emails 

Image-only emails are tempting for an email marketer. They’re striking, they look good, and you can fine-tune what they look like in Photoshop or another image editor. 

They can also be a red flag for SEGs.

Thankfully, the solution is simple: enrich your emails. The best part about this approach is that it also improves the accessibility. Improving email accessibility will help ensure that all your customers can engage with your emails on their terms. Those emails will also load faster, look great on all devices, and be more engaging. 

Align your emails with the landing pages 

SEGs look out for suspicious links. A link might be suspicious if there’s a misspelling or if the link doesn’t sound like the content in the email. So, how do you ensure that SEGs don’t see any of your links as suspicious? 

You make them predictable. 

An easy way to do this is to create a landing page from an email. On top of aligning the landing page with the content of the newsletter, you’ll want to: 

  • Make a custom URL for every link that matches the content of the page 
  • Ensure there’s no misspelling
  • Don’t use urgent language around your link

Use 2FA to boost security

Do you need 2FA to get past SEGs? No, but it’s a great way to help protect you and your customers. 

You can protect sensitive data by adding user identity verification. For example, a customer may get an order confirmation email but wants to cancel or change the delivery details. Including a two-factor authentication step ensures only the customer can request changes. 

Building in extra security features puts your customers at ease. It also protects your endpoints and, in turn, your business. So, no, you don’t need 2FA to get past SEGs, but it’s worth looking into for you and your customers’ protection. 

Avoid urgency 

Urgency can be a flag for SEGs. So: 

  • DON’T WRITE IN ALL CAPS
  • Minimize the use of exclamation points

Think of the copy in your newsletter as a chance to win over your audience, not scare them into clicking the link. Doing this will improve your relationship with your customers since they’ve come to you on their terms. It’s also essential to get emails past the SEG.

Key takeaways 

Secure email gateways are a primary defense against spam and phishing attacks, but they can pose a problem for email marketers. By working to understand the security risks associated with email scams, you can then understand what your email needs to make it into inboxes. 

From there, you’ll want to make your emails more personable, accessible, and secure. Once you’ve found that sweet spot, your newsletters will be more likely to get past the secure email gateway and into your audience’s inboxes. 

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