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Design Lessons from the Candidates: Presidential Campaign Emails

Beefree team
Beefree team
Feb 19, 2016
Design Lessons from the Candidates: Presidential Campaign Emails
Design Lessons from the Candidates: Presidential Campaign Emails

Political campaigning takes money. Alot of money. According to last year's estimate from The Hill, the 2016 presidential election could cost as much as $5 billion. Much of that amountwill go toward TV ads, but as campaign teams become savvier with onlinemarketing, spending on digital campaigning(everything appearing on computers, smartphones, or tablets) is increasingly important (accounting for up to$1 billionof spending by election day).While social media strategies are nowcritical for presidential candidates, email remains king.According to Michael Beach, co-founder of a digital campaign firm that works with Republicans,"nothing comes close" to an email list when it comes to fundraising.

USA-ELECTION-DATA

Presidential email marketing is quickly evolving

In 2012, the Obama campaign changed the game when it leveragedemail marketing to drivedollars and votes like never before.By the time election day rolled around, the President's email list had 40 million names—a whopping 36 mil above Mitt Romney's 4 million. Email was responsible for 90 percent of the Obama team's online fundraising.This year's presidential candidates have taken note. Building those subscriber lists has becomeparamount as candidates strive toreach audiences. According to an October 2015 report from eDataSource,Hillary Clinton hada projected 5.1 million email subscribers. Jeb Bush had 2 million, and Bernie Sanders had 3.2 million. A more recent count put Ted Cruz's list at 3.6 million and Donald's Trump's at less than half a million.Millions of us, presumably, are receiving emails from one candidate or another. So, what do they look like? Let's check out the presidential campaign emails to see how their designs measure up.

Presidential campaign emails: a look at design

In the 2016 presidential campaign emailswe've seen, it's all about content—specifically plain text content imploring readersto donate. But is there more to it than meets the eye? Let's take a closer look.

Short subject lines

“The Obama playbook for subject lines was short, casual and provocative,”Arthur Sweetser, chief marketing officer of eDataSource reports. Many 2016 candidates seem to be following suit. Here's a look at subject lines from Hillary's campaign, for instance:

Screen Shot 2016-02-17 at 4.23.10 PM

And here are some from Bernie's:

Screen Shot 2016-02-18 at 3.14.15 PM

Interestingly, both camps seem tomiss an opportunity to optimize preheader text, the text that follows the subject line in an inbox. Much of what appearsare links. But as we've written about before, preheader text provides a valuable opportunity to show readers a preview of an email's content. Many subscribers use it as a screening tool when deciding whether or not to open an email. (Check out how to customize preheader text on the MailUp blog).

preheader

Emails from the Hillary campaign also alternatewho's sending them (we see Bill and Chelsea pop up in the "from" line from time to time). Other campaigners do this, too. But it's not an email best practice, and it actually goes against CAN-SPAM laws (but political ads are exempt).

Simple logo-based headers

You've probably already read a thing or two about those presidential campaign logos. The design world seized the opportunity to rank, rate, and gradeeach one. Some reviews weren't so good. But the logos are here to stay—at least for the upcoming months.

logos

In many emails, these logos double as theemail's header.

jeb_bush_email_glow

It's a simple way to reinforce the brand and leave the emphasis of the email on the message itself.

bernie_sanders_email_glow

The candidates' campaign teams understand a best practice of email design: emails are not websites. Successful emails arefocused and succinct—there’s no need to crowd the header with extraneous links, menus, and messages. Hillary Clinton's emails actually skip a header altogether, making her emails seem more like a personal letter, from a friend:

hillary_clinton_email_glow

Multiple opportunities to click

It's no surprise that content in nearly all of these emails is dominated by a call to donate. Or, we should say, by many calls to donate. Here's an example from Marco Rubio's campaign with an email from Nikki Haley, governor of South Carolina:

rubio_glow5

We count three large, red call-to-action buttons and three linked CTAs. That's six opportunities to click to endorse, and probably four or five more than we'd recommend. Our recommendation is (almost) always tocommunicate a clear, single message that leads to a clear, single call-to-action.Research has shown that placing a CTA button below the fold actually increases clicks by 304%! In general, CTA buttons in email stand out—they’re prominent and take up significant space. Even if readers skim or skip your body copy, they’ll likely still notice that big, bright, colorful button. So you don't need to overdo it with more than one or two. Better to use them sparingly. Here's another email from the Marco Rubio campaign that gets it right:

rubio2_glow5

Most of the presidential emails we've seen make great use of bulletproof CTA buttons, making sure those calls to donate render well across email clients and devices. But a couple emails skipped the CTA route altogether and went with links instead, like this email from the Kasich campaign:

kasich_glow5

The links are easy to spot, but they aren't as easy to distinguish from one another, and they're a bit of an eyesore. With the BEE editor, the Kasich group could use bulletproof CTA buttons without having to code a single line of HTML!From what we've observed, CTAs in these emails focus on donating. That means little-to-no call to take other actions, like follow a candidate on social media. Social media buttons are generally secondary calls to action, which is why they're oftenseen in the footers of emails. But like the minimalistic headers we've seen, most candidates skip having much of a footer. One exception we noticed was from the Trump campaign:

trump

Looks like there are some distortion issues. Our advice would be to skip the social icons altogether, and add a bulletproof button instead of asking readers to "click here"!

Breaking the mold—a little bit

As you've seen, most of the presidential candidates' emails are straightforward: logo, plain text letter, call-to-action buttons. But a few emails tried something different—like an animated GIF! Here's one we spotted in a Kasichemail, with text above it reading, "If you have a moment, please watch our short video about our growing momentum in South Carolina!"

kasich gif

Sanderstried animation, too, with set-up text reading "Add your $3 contribution to theirs right now":

bernie gif

Here's the GIF in context:

bernie_glow5

And, just a few emails totally broke the letter-style mold and went a more artistic route. Here's one from the Hillary group:

hill

And one from Bernie, too:

bernn

They're prettier, yes, butboth are single-image emails—a big no-no. At least each email includes a CTA link underneath the image, so that if the main image doesn't appear because of a reader's settings, there's still an opportunity to click.

Presidential Campaign Email Wrap-Up

While it's clear email has become a huge part of presidential campaigning, great email design isn't a big focus for these candidates. But there's still plenty to learn—

  • Short, punchy subject lines get clicks (but be sure to optimize your pre-header text!)
  • Always send emails from the sender subscribers signed up to hear from. It's CAN-SPAM law (for us email marketers, though not for presidential candidates).
  • Emails aren't websites. A minimalistic header design gets readers focused on the main body content of your email.
  • Optimize your calls-to-action with bulletproof buttons (but you only need 1 or 2!)
  • Animated GIFs, like image files, are email-friendly. Use them! Follow our top four best practices.
  • Skip the single-image email. Instead, balance images and text (and include at least 500 characters of text).

Did you spot a campaign email with an interesting design? Tell us about it in the comments!

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Let’s get into it.  

#1. Unique, tailored experiences 

Damian Grabarczyk, the co-founder and growth marketer of PetLab Co., says, “We faced the challenge of connecting meaningfully with an audience that expects more than one-size-fits-all communication.” 

When we speak about crafting tailored emails we mean going beyond the recipient's first name in the subject line. We’re talking about optimizing your entire email strategy to design multi-stage touchpoints to nurture leads across the customer lifecycle. As well as, leveraging data to send hyper-personalized, relevant, and engaging emails that feel less like a broadcast message and more like a conversation. 

Many are using AI machine learning algorithms and AI automation to analyze customer interactions, past purchases, browsing habits, website visits, and even social media behavior to curate engaging email content that resonates deeply with the real-time needs of recipients.

For PetLab Co this looked like including content such as an individual’s pet health history or product usage timelines. Damian Grabarzyk expands, “This approach transformed the conversion rate and strengthened customer loyalty. As we look ahead, I see brands in 2025 moving beyond generic personalization to adopt strategies that make customers feel truly understood and valued.”

On the other hand, many are leaning into user-generated content (UGC) for crafting tailored experiences. Customers today are more likely to trust the opinions of peers over branded messages. UGC like customer reviews, testimonials, videos, and photos are the best form of social proof depicting real people using and benefitting from your products or services. 

We see the benefits of using both AI and UGC to get the most out of your email conversions ;). 

#2. AI tools as an addition, not a substitution

Experts at NordPass state, "AI-powered content generation tools are not here to replace email copywriters and marketers. These tools make us more efficient. The smarter the tool is, the better equipped we are to create high-performing email content that drives results." 

AI tools can support us by significantly enhancing the speed, precision, and effectiveness of your emails. For instance while traditionally A/B testing has required a lot of time to analyze small variations with AI you quickly implement and test multiple email elements and make adjustments based on real-time engagement data. There are AI algorithms that can even predict which variations are most likely to resonate with different audience segments, leading to more accurate targeting and faster optimization.

In short, AI tools are revolutionizing the way we craft and optimize our email’s deliverability. There are many different types of AI solutions so we suggest finding the right one for your needs. 

#3. Even more transparency around data

With AI continuing to rise, folks are more and more concerned about where their data is going. That’s where zero-party data collection becomes a key strategy in email marketing, allowing you to gather data directly from customers rather than relying on third-party sources. 

Zero-party data includes information that consumers willingly share, such as preferences, interests, and purchase intentions. This data is often collected through surveys, preference centers, quizzes, or interactive content and is highly valuable because it is shared explicitly, ensuring accuracy and deeper personalization without privacy concerns associated with third-party tracking.

As privacy regulations tighten, zero-party data will empower you to deliver hyper-personalized email experiences while respecting user privacy. This approach will help you build trust, as customers feel more in control of their data, and you gain insights that lead to more relevant and engaging email content.

#4. The death of static emails

With attention span getting shorter day after day, digest-format emails are expected to rise in popularity in 2025. Presenting email content in an easy-to-scan, organized, and minimalistic layout will surely help deliver the most relevant information in a fraction of the time. 

Additionally, interactive emails will allow recipients to directly engage within the email without having to visit a landing page or website. Interactive elements like product carousels, polls, and quizzes create a dynamic experience that keeps subscribers engaged, especially in visually driven industries like fashion brands

So what now? 

You’ve heard these strategies before, but now it’s time to actually put them into action. The brands that win at email marketing in 2025 won’t just be sending emails—they’ll be creating experiences. Whether it’s hyper-personalized content, AI-driven efficiency, zero-party data collection, or interactive emails that break the mold, the key is to stay ahead of the curve.

So, what’s the first strategy you’ll finally implement? Your inbox (and your audience) are waiting.

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Email makes gathering authentic product reviews quick and easy. By collecting sincere feedback, you can build trust, increase sales, boost loyalty, and innovate product improvements. 

That said, requesting reviews via email requires precise timing, personalized messaging, and lots of engagement optimizations. But don’t worry—we’ll walk you through some key steps to create email campaigns that deliver the valuable feedback you need.

Why product reviews matter

Product reviews do more than confirm that you're meeting customers’ needs. Sincere feedback drives loyalty and sales, offers valuable customer insights, and helps you develop a strategic product development roadmap.

  • Fosters customer loyalty: Requesting and listening to feedback makes your customers feel valued and heard. It demonstrates that you prioritize customer satisfaction, which helps you build stronger, long-term relationships. Review requests also act as re-engagement emails by starting new conversations with customers.
  • Increases sales: Social proof drives sales. According to a recent survey by Power Reviews, 90% of potential customers use online reviews to make purchasing decisions. In fact, reviews have more influence over purchasing decisions than product prices. Turning product reviews into customer testimonials and encouraging reviews on third-party sites can significantly boost sales.
Image sourced from powerreviews.com
  • Builds Customer 360 insights: Customer feedback delivers insights into customer needs and sentiments, enriching Customer 360. Exactly what is Customer 360? It’s a unified, 360-degree view of customer data. It empowers you to tailor products and customer experiences to meet individual needs and preferences. 
  • Drives product improvements: Sincere customer feedback reveals what target customers like/dislike about your products. It provides key insight into their value, functionality, and usability, unlocking large-scale development opportunities.

How to create an email campaign to collect product reviews

Want to unlock the power of product reviews? Let’s explore how to create email campaigns that encourage customers to share their feedback.

Segment your audience

Like promotional emails, product review requests shouldn’t be sent to every subscriber.

If subscribers haven’t had the chance to try your product, product review requests will feel irrelevant and may trigger unsubscriptions. So, only send review email requests to customers recently trying your product.

You can do this by segmenting your email list based on where customers are in the buying cycle. Target loyal customers, recent purchasers, and first-time buyers with tailored email campaigns. This ensures that you’re sending emails to customers most likely to respond with insightful feedback.

Write a compelling email subject line

According to Superoffice, 33% of people open an email based on the subject line. 

Image sourced from superoffice.com

To get the click-through rates you want, your email subject lines should be personalized, relevant, and engaging. Here are some examples:

  • Did you love [product]? Or hate it? Let us know!
  • We value your opinion — help us improve!
  • We want YOU to help us make our product better!
  • Up for a discount? Share your feedback for 10% off! 

Learn more > Tips for writing open worthy subject lines.

Optimize for customer engagement

A successful email marketing strategy relies on customer engagement. Here are some key email elements you need to encourage interactions.

  • An attractive email design: With the right layout, color scheme, typography, and images, you ensure easy readability and promote interaction. Use these engagement-boosting email design best practices to help you create a design that boosts conversion rates.
  • Gratitude and value: Thank customers for reading the email and explaining why their feedback is so important. Also, consider including a personalized Gmail email signature with your content details to build trust and encourage customers to engage with your review request. 
  • Personalized, relevant content: Personalized email content motivates engagement. Use customer data platform (CDP) data to tailor messages to individual customers. What is a CDP? It’s a centralized platform that collects and unifies customer information, building comprehensive customer profiles. 
  • Incentives: Offering a small discount can motivate customers to leave reviews, especially first-time buyers. That said, incentives can (sometimes) generate insincere reviews, so stress the importance of honesty. 
  • A strong call-to-action (CTA): Your CTA should direct readers straight to the reviews submission page. Use clear CTAs with bold buttons and typography to make it stand out.
  • Mobile responsiveness: If your emails are slow to load or don’t display correctly on mobile devices, your bounce rate will spike. Leverage solutions that offer advanced mobile optimization features — such as Beefree— to create responsive emails every single time.

Ask specific, concise questions

Complex, drawn-out questions that are too open-ended can disengage customers. So, get straight to the point with concise, direct questions. Here are some examples:

  • What did you think of [specific product feature]?
  • How often do you use our product?
  • What are your favorite/least favorite features?
  • How likely are you to recommend this product?
  • What could we do to improve our product?

Use a mixture of closed and open-ended questions to increase your chances of receiving meaningful responses.

Make it easy to respond

The easier it is for customers to leave a review, the more responses you’ll receive. So, make the process as seamless and convenient as possible. One way to do this is with survey emails.

Email surveys have high response rates. They can be completed within the email with minimal effort, which is a big plus for busy customers. And, they can generate a wealth of quantitative data and metrics that are quick to analyze, leading to faster improvements. BeeFree has an extensive collection of email survey templates to suit every need.

For longer review requests, include a CTA that directly links to the review submission page. Review forms should use simple, clear language, be optimized for mobile, and have a progress bar. 

You could even provide your telephone contact details to allow customers to leave a review via telephone. It’s the preferred communication method for 55% of Baby Boomers according to Hubspot, so it’s worth considering. 

Leverage small business telephone services from Vonage to access call center capabilities like virtual receptionists and CRM integrations, streamlining processes.

Also consider directing customers to leave reviews on popular review sites, such as Google and Amazon.

Optimize email timings

If you send product review requests too early, there’s a chance your customers won’t have tried your product yet. But if you send them too late, your customer might have forgotten their experience. 

So, when’s the best time to request reviews? 

Aim to send review requests within 7-14 days post-purchase. This gives customers a chance to try the product a few times, leading to more sincere, meaningful reviews. Plan for seasonal surges such as Black Friday and incorporate them into your schedules.

Key takeaways

Do email campaigns work for gathering valuable product reviews that drive improvements, boost trust, and increase sales and loyalty? 

Absolutely — but they need to be strategic.

To generate sincere reviews and valuable data, ensure your marketing emails are personalized, engaging, and optimized for convenience. And, use email list segmentation and marketing automation to ensure they’re sent to the right customers at the right time.

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