Beefree blog

How Beefree Stregthens Email Collaboration

Emily Santos
Emily Santos
Dec 30, 2022
How Beefree Stregthens Email Collaboration
How Beefree Stregthens Email Collaboration

We’ve been busy bees this year. From attending the country’s best SaaS conferences to launching dozens of new features to improve email collaboration. We even changed our business model to offer you a free version of BEE Pro. And we’ve done it all to democratize beautiful, high-performing, on-brand content that is easy and accessible to all.

Let’s go back to where it all started …

A study by Zippia states that as of 2022, 26% of U.S. employees work remotely. That is 20% more than the 6% that worked remotely in 2019, according to the United States Census Bureau. This rise was something that no one saw coming. Not only did it change the way we worked individually, but it changed how we collaborated with our teams, departments, and organization. On top of that, the rise in remote work accelerated the need for the quick creation of digital assets by non-designers and the demand for smoother collaboration workflows.While tools like Adobe Creative Cloud and Figma existed, very few tools allowed for the smooth creation of engaging emails without needing knowledge in design, code, and HTML. This new way of working came with challenges, such as:

  • Having to learn new tools for design and collaboration
  • A loss in productivity due to miscommunications
  • And an over-reliance on designers to maintain the brand guidelines of any outgoing emails.

Here enters BEE with our Freemium model.

Free email design editor

As mentioned, our purpose since our inception has been to democratize design. We had a tool that allowed everyone to create high-performing emails and landing pages quickly, regardless of background, skill set, and budget.We just needed to make it accessible to all. And on March 30th, 2022, we did just that. As of November 2022, there are an average of 144 BEE sessions a minute and 207,212 per day. Totaling 75,632,731 sessions this year alone, spanning 35,000 BEE Pro users across 180 counties, including Netflix, Amazon, and Disney. According to these numbers, It’s clear to us that you’ve obviously been a busy bee too ;) Read more about our decision to go from a Free Trial to a Freemium Model here.

1,500 Free Email and Landing Page Templates.

In 2018 our creative BEE Team brought together a small group of designers from all over the world to begin the development of the BEE Template Catalog. The goal was to provide BEE users with an ever-growing, rich, and evolving collection of designs that allows you to quickly, easily, and consistently deliver better results. All while empowering designers to get paid and noticed for their unique work and style. With the launch of our free plan, our Template Catalog also became accessible to all free of charge. This year we’ve grown the catalog to over 1,500 email and landing page templates for any occasion and industry, becoming the largest in the market. There are a few things that make our catalog great. Not only are they professionally designed and mobile-optimized, but our drag-and-drop editor makes it easy to customize in minutes.In fact, Jim Maddock, a Freelance Email Developer who uses BEE Pro daily, shared with us that he can quickly build full email campaigns from start to finish within 30 minutes with the templates he has been able to customize for his clients. As of December 2022, 365,501 emails and landing were created using our template catalog. We can’t wait to see what you design next. Read more about our journey to 1,500 templates here.

BEE Pro Free email Templates

Free email templates for every industry and occasion

We Focused on Better Email Collaboration in 2022. 

As a remote-first organization, we know all about remote collaboration. As our own team grows, we are constantly exploring new ways to make working together across different time zones effortless.Our learnings have inspired us to improve and develop features to make it easy for you and your teams to come together, design, and review content.

A centralized location for all your assets and project communications. 

We know the hassle of not having everything in one place. The constant back and forth in communication, delays in reviewing, and the never-ending search for that one file.Better collaboration starts with better communication and organization. Better communication means having a clear set of responsibilities, and brand guidelines, and easily giving and receiving useful design feedback.User Roles & Permission:On our mission to democratize design, we noticed that it did not come without its challenges.Brands fear a potential lack of brand consistency and even a lack of quality of the content produced by non-designers.Our goal was to put those concerns to rest.User roles and permission allow you to empower your team with specific tasks and responsibilities based on their skill set - whether that’s email copy, design, or providing feedback.This allows teams (big or small) to come together and work simultaneously on a project, all without having to worry about the brand identity being hindered because everyone has a specific role.

BEE Pro User Roles & Permission

To further maintain brand control, improving our style guidelines became a priority.Style guidelines are a set of color palettes, fonts, and texts, predefined by designers. They’ve always been used to ensure brand consistency and cohesiveness throughout all brand touchpoints. But it wasn’t until the rise of remote work that we began to think of style guidelines as a way to empower everyone to create on-brand digital communications.These predefined set of guidelines already help cut email production speed by a lot, but to take it one step further, we made sure you could store them within BEE Pro.

Style guidelines feature on BEE Pro Team Plan

Style guidelines feature on BEE Pro Team PlanLast but not least, the ultimate time saver: Saved RowsPart of better collaboration is also being able to design assets quickly to get things moving through the pipeline. Saved rows (also known as reusable content blocks) do just that.According to the Litmus 2020 State of Email Workflow Report, it takes teams 2 or more weeks to produce an email from beginning to end. With BEE Pro, the average time it takes users to create an email is 8 minutes and 46 seconds. We don’t know if this is due to our extensive template catalog or our ease of use, but we can say that the reusable content block feature plays a part. These ready-to-use templates help save time when producing repetitive content such as footers, headers, CTAs, and anything else you might be inserting regularly into your emails and landing pages.https://www.youtube.com/watch?v=GCmxbuk4PRAIn other words, building tools for better collaboration was our main focus here at BEE in 2022, with an emphasis on email design systems.Email design systems are guidelines that allow anyone to create assets with ease while staying on brand. These systems are an all-encompassing way of speeding up email production, maintaining brand control, and establishing smooth collaboration workflows.In addition, they help tackle some of the most common challenges that teams face when collaborating, like:

  • Assigning tasks to the wrong team members
  • Heavily relying on creatives to establish brand guidelines 
  • Constant delays in providing feedback 
  • And, again, looking everywhere for that one file!

BEE x Integrations

This year, we were also committed to expanding our collaboration with other platforms. We’re proud that BEE Pro is an agnostic tool that works with whatever ESP you have. You can export your emails by copying and pasting the HTML or downloading a PDF with just a few clicks. However, our fan favorite is the ability to push directly to your ESP from BEE Pro. Over the last few years, we’ve integrated with 10+ email marketing platforms to ease your email marketing workflow. With the launch of our free plan this year, we made all of these integrations available to all subscriptions and expanded our partnerships to include Salesforce Marketing Cloud, Veeva Vault. We’ve also added the ability to export landing pages with our long-term partner, HubSpot. We hope to continue adding to this list in the New Year and provide you with a seamless email marketing experience.

BEE Pro Intergrations

A warm thank you from our hive

As passionate designers, we love beautiful design that drives people to action. As marketers, we know beauty must drive results. As technologists, we build reliable systems that are easy to use. And everything we do results from wanting to create the best possible tool for you all. We appreciate every piece of feedback you give us just as much as we appreciate all the praises. Thank you for trusting us to be an integral part of your team and customer communications. And if you haven’t tried BEE Pro yet, we hope that in the New Year, we can impress you :)Here is a note for our CEO Massimo Arrigoni 

“As of tonight (12.30), you've used our visual builder 75,631,442 times in 2022 to design your emails, landing pages, and more.That's a mind-blowing number that truly humbles us (we hope it was a good experience!!), totally motivates us (we'll make that experience even better next year!!), and - above all - triggers a really loud, heartfelt "Thank You!!!" from all of us at BEE.Thank you for trusting our products. We never take that for granted. Seriously. Happy 2023 to all of you!”

A sneak peek at what’s ahead

Over the last few years, you’ve trusted us to provide you with a best-in-class tool and templates. Now, it’s time for us to become your go-to source on all things email marketing.In 2023, we are committed to continuing to work on innovative ways to make email marketing effortless and collaboration seamless. Expect to work more collaboratively with your distributed teams and update your content across assets faster than ever.We also aspire to become a hub for current industry trends and practices. To do this, we’ve begun expanding and improving our Youtube channel and blog content to provide industry insights, resources for designing engaging and converting emails, and how-tos to get the most out of your BEE Pro subscription. We’re also hosting more webinars featuring top industry brands and leaders.We hope that the more knowledge we share, the more powerful of a business professional you’ll be, (whether it’s a sales leader, designer, or anything else in between) It’s our small way of saying “thank you.” Well, that’s all for now!In the meanwhile, sign up for our email newsletter! Stay updated on all things BEE and be the first to know when new BEE resources and features launch.Happy New Year!

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Let’s get into it.  

#1. Unique, tailored experiences 

Damian Grabarczyk, the co-founder and growth marketer of PetLab Co., says, “We faced the challenge of connecting meaningfully with an audience that expects more than one-size-fits-all communication.” 

When we speak about crafting tailored emails we mean going beyond the recipient's first name in the subject line. We’re talking about optimizing your entire email strategy to design multi-stage touchpoints to nurture leads across the customer lifecycle. As well as, leveraging data to send hyper-personalized, relevant, and engaging emails that feel less like a broadcast message and more like a conversation. 

Many are using AI machine learning algorithms and AI automation to analyze customer interactions, past purchases, browsing habits, website visits, and even social media behavior to curate engaging email content that resonates deeply with the real-time needs of recipients.

For PetLab Co this looked like including content such as an individual’s pet health history or product usage timelines. Damian Grabarzyk expands, “This approach transformed the conversion rate and strengthened customer loyalty. As we look ahead, I see brands in 2025 moving beyond generic personalization to adopt strategies that make customers feel truly understood and valued.”

On the other hand, many are leaning into user-generated content (UGC) for crafting tailored experiences. Customers today are more likely to trust the opinions of peers over branded messages. UGC like customer reviews, testimonials, videos, and photos are the best form of social proof depicting real people using and benefitting from your products or services. 

We see the benefits of using both AI and UGC to get the most out of your email conversions ;). 

#2. AI tools as an addition, not a substitution

Experts at NordPass state, "AI-powered content generation tools are not here to replace email copywriters and marketers. These tools make us more efficient. The smarter the tool is, the better equipped we are to create high-performing email content that drives results." 

AI tools can support us by significantly enhancing the speed, precision, and effectiveness of your emails. For instance while traditionally A/B testing has required a lot of time to analyze small variations with AI you quickly implement and test multiple email elements and make adjustments based on real-time engagement data. There are AI algorithms that can even predict which variations are most likely to resonate with different audience segments, leading to more accurate targeting and faster optimization.

In short, AI tools are revolutionizing the way we craft and optimize our email’s deliverability. There are many different types of AI solutions so we suggest finding the right one for your needs. 

#3. Even more transparency around data

With AI continuing to rise, folks are more and more concerned about where their data is going. That’s where zero-party data collection becomes a key strategy in email marketing, allowing you to gather data directly from customers rather than relying on third-party sources. 

Zero-party data includes information that consumers willingly share, such as preferences, interests, and purchase intentions. This data is often collected through surveys, preference centers, quizzes, or interactive content and is highly valuable because it is shared explicitly, ensuring accuracy and deeper personalization without privacy concerns associated with third-party tracking.

As privacy regulations tighten, zero-party data will empower you to deliver hyper-personalized email experiences while respecting user privacy. This approach will help you build trust, as customers feel more in control of their data, and you gain insights that lead to more relevant and engaging email content.

#4. The death of static emails

With attention span getting shorter day after day, digest-format emails are expected to rise in popularity in 2025. Presenting email content in an easy-to-scan, organized, and minimalistic layout will surely help deliver the most relevant information in a fraction of the time. 

Additionally, interactive emails will allow recipients to directly engage within the email without having to visit a landing page or website. Interactive elements like product carousels, polls, and quizzes create a dynamic experience that keeps subscribers engaged, especially in visually driven industries like fashion brands

So what now? 

You’ve heard these strategies before, but now it’s time to actually put them into action. The brands that win at email marketing in 2025 won’t just be sending emails—they’ll be creating experiences. Whether it’s hyper-personalized content, AI-driven efficiency, zero-party data collection, or interactive emails that break the mold, the key is to stay ahead of the curve.

So, what’s the first strategy you’ll finally implement? Your inbox (and your audience) are waiting.

How to Leverage Email Campaigns to Gather Sincere Product Reviews

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What do customers think about your brand’s products? The best way to find out is to ask them directly, which you can do via strategic email campaigns.

Email makes gathering authentic product reviews quick and easy. By collecting sincere feedback, you can build trust, increase sales, boost loyalty, and innovate product improvements. 

That said, requesting reviews via email requires precise timing, personalized messaging, and lots of engagement optimizations. But don’t worry—we’ll walk you through some key steps to create email campaigns that deliver the valuable feedback you need.

Why product reviews matter

Product reviews do more than confirm that you're meeting customers’ needs. Sincere feedback drives loyalty and sales, offers valuable customer insights, and helps you develop a strategic product development roadmap.

  • Fosters customer loyalty: Requesting and listening to feedback makes your customers feel valued and heard. It demonstrates that you prioritize customer satisfaction, which helps you build stronger, long-term relationships. Review requests also act as re-engagement emails by starting new conversations with customers.
  • Increases sales: Social proof drives sales. According to a recent survey by Power Reviews, 90% of potential customers use online reviews to make purchasing decisions. In fact, reviews have more influence over purchasing decisions than product prices. Turning product reviews into customer testimonials and encouraging reviews on third-party sites can significantly boost sales.
Image sourced from powerreviews.com
  • Builds Customer 360 insights: Customer feedback delivers insights into customer needs and sentiments, enriching Customer 360. Exactly what is Customer 360? It’s a unified, 360-degree view of customer data. It empowers you to tailor products and customer experiences to meet individual needs and preferences. 
  • Drives product improvements: Sincere customer feedback reveals what target customers like/dislike about your products. It provides key insight into their value, functionality, and usability, unlocking large-scale development opportunities.

How to create an email campaign to collect product reviews

Want to unlock the power of product reviews? Let’s explore how to create email campaigns that encourage customers to share their feedback.

Segment your audience

Like promotional emails, product review requests shouldn’t be sent to every subscriber.

If subscribers haven’t had the chance to try your product, product review requests will feel irrelevant and may trigger unsubscriptions. So, only send review email requests to customers recently trying your product.

You can do this by segmenting your email list based on where customers are in the buying cycle. Target loyal customers, recent purchasers, and first-time buyers with tailored email campaigns. This ensures that you’re sending emails to customers most likely to respond with insightful feedback.

Write a compelling email subject line

According to Superoffice, 33% of people open an email based on the subject line. 

Image sourced from superoffice.com

To get the click-through rates you want, your email subject lines should be personalized, relevant, and engaging. Here are some examples:

  • Did you love [product]? Or hate it? Let us know!
  • We value your opinion — help us improve!
  • We want YOU to help us make our product better!
  • Up for a discount? Share your feedback for 10% off! 

Learn more > Tips for writing open worthy subject lines.

Optimize for customer engagement

A successful email marketing strategy relies on customer engagement. Here are some key email elements you need to encourage interactions.

  • An attractive email design: With the right layout, color scheme, typography, and images, you ensure easy readability and promote interaction. Use these engagement-boosting email design best practices to help you create a design that boosts conversion rates.
  • Gratitude and value: Thank customers for reading the email and explaining why their feedback is so important. Also, consider including a personalized Gmail email signature with your content details to build trust and encourage customers to engage with your review request. 
  • Personalized, relevant content: Personalized email content motivates engagement. Use customer data platform (CDP) data to tailor messages to individual customers. What is a CDP? It’s a centralized platform that collects and unifies customer information, building comprehensive customer profiles. 
  • Incentives: Offering a small discount can motivate customers to leave reviews, especially first-time buyers. That said, incentives can (sometimes) generate insincere reviews, so stress the importance of honesty. 
  • A strong call-to-action (CTA): Your CTA should direct readers straight to the reviews submission page. Use clear CTAs with bold buttons and typography to make it stand out.
  • Mobile responsiveness: If your emails are slow to load or don’t display correctly on mobile devices, your bounce rate will spike. Leverage solutions that offer advanced mobile optimization features — such as Beefree— to create responsive emails every single time.

Ask specific, concise questions

Complex, drawn-out questions that are too open-ended can disengage customers. So, get straight to the point with concise, direct questions. Here are some examples:

  • What did you think of [specific product feature]?
  • How often do you use our product?
  • What are your favorite/least favorite features?
  • How likely are you to recommend this product?
  • What could we do to improve our product?

Use a mixture of closed and open-ended questions to increase your chances of receiving meaningful responses.

Make it easy to respond

The easier it is for customers to leave a review, the more responses you’ll receive. So, make the process as seamless and convenient as possible. One way to do this is with survey emails.

Email surveys have high response rates. They can be completed within the email with minimal effort, which is a big plus for busy customers. And, they can generate a wealth of quantitative data and metrics that are quick to analyze, leading to faster improvements. BeeFree has an extensive collection of email survey templates to suit every need.

For longer review requests, include a CTA that directly links to the review submission page. Review forms should use simple, clear language, be optimized for mobile, and have a progress bar. 

You could even provide your telephone contact details to allow customers to leave a review via telephone. It’s the preferred communication method for 55% of Baby Boomers according to Hubspot, so it’s worth considering. 

Leverage small business telephone services from Vonage to access call center capabilities like virtual receptionists and CRM integrations, streamlining processes.

Also consider directing customers to leave reviews on popular review sites, such as Google and Amazon.

Optimize email timings

If you send product review requests too early, there’s a chance your customers won’t have tried your product yet. But if you send them too late, your customer might have forgotten their experience. 

So, when’s the best time to request reviews? 

Aim to send review requests within 7-14 days post-purchase. This gives customers a chance to try the product a few times, leading to more sincere, meaningful reviews. Plan for seasonal surges such as Black Friday and incorporate them into your schedules.

Key takeaways

Do email campaigns work for gathering valuable product reviews that drive improvements, boost trust, and increase sales and loyalty? 

Absolutely — but they need to be strategic.

To generate sincere reviews and valuable data, ensure your marketing emails are personalized, engaging, and optimized for convenience. And, use email list segmentation and marketing automation to ensure they’re sent to the right customers at the right time.

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