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Four Things to Help You Drive Email Clicks Right Now

Zerobounce
Zerobounce
Feb 15, 2024
Four Things to Help You Drive Email Clicks Right Now
Four Things to Help You Drive Email Clicks Right Now

Getting your audience to engage with your emails isn’t a simple task. 

There are more than a dozen factors that could impact the performance of a given email.

  • The audience’s familiarity with your brand
  • The list segment - does the email cater to a specific group or interest?
  • Email list quality - Are the email addresses valid and active?
  • Your average campaign metrics - bounce rate, spam complaint rate, past engagement
  • The content - subject lines, preheader, call-to-action
  • Use of spam trigger words

We know you’ve likely felt an impact from one or more of these. Finding actionable solutions feels daunting.

The good news? You’re not alone. Companies and email marketers around the world encounter these issues regularly.

But you can achieve stronger email engagement by using the tactics below. Let’s help you connect with your email audience.

How to get more email clicks: from content to deliverability

Poor email performance is challenging to address if you’re unsure what to measure. When emails don’t get traction, many marketers focus on fixing a single aspect of their strategy when it’s likely a combination of two or more elements. 

Before you click send, ask yourself:

  • What does your email deliverability look like? Are your previous campaigns being delivered to the inbox, or are they landing in the spam folder?

  • Is your email design on-brand and congruent with your other marketing channels (social media, ads, blog, etc.)?

  • Does your email list contain valid contacts, or have some of those emails expired?

  • Are you segmenting your email database by their specific interests or needs and creating customized content for each group?

Getting a clear understanding of your previous campaign performance will then help you identify the exact factors impacting your email engagement. As a result, you can use data-driven insights to adjust your strategy and increase overall email engagement and clicks.

According to Mailchimp, the average open rate is 21.33% across all industries, and click rates are 2.62%. Although nuanced, if your metrics fall below Mailchimp’s benchmarks, that’s a sign that there’s room for improvement.

1. Keep emails out of spam and reach the customer's inbox

Even a well-crafted, beautiful email is not guaranteed to land in your recipient's inbox.  

A significant cause of spam placement is a poor email sender reputation (sometimes called sender score). Your sender reputation is a numerical score from internet service providers (ISPs) to measure your email domain’s health and trustworthiness. 

Companies with high sender scores are viewed as legitimate, safe senders, while those with low scores are more likely to be persons or groups associated with spam or phishing attempts. It makes sense that ISPs want to keep those emails out of the inbox. 

Here are the known factors that contribute to your sender reputation:

  • High bounce rates - Internet service providers want yours to be 2% or lower.

  • Spam complaint rate - Aim for no higher than 0.1% (1 in 1,000 emails sent).

  • Email list hygiene - Connected to the above, ISPs expect businesses to clean and avoid invalid emails, spam traps, etc.

  • Email blacklisting - Blacklist services keep track of untrustworthy, high-risk senders. If your domain is on a blacklist, your reputation will be hit hard.

  • Email engagement - When subscribers open your emails and click on the content within. It tells ISPs that your emails are relevant. Staying out of spam will help you improve these metrics.

The risk of spam placement is higher than ever with Google and Yahoo’s latest revised sending requirements. The two tech giants partnered to enforce new email-sending requirements to protect users from malicious senders and high-risk email content.

An overview of Google and Yahoo’s new email sender requirements

In order to fight spam and phishing attacks, both Google and Yahoo revised their sending requirements for those that send more than 5,000 daily emails. 

According to Google’s Group Product Manager Neil Kumaran, starting February 1, 2024, “We’re requiring those who send significant volumes to authenticate their emails by following well-established best practices. Ultimately, this will close loopholes exploited by attackers that threaten everyone who uses email.”

So, what does this mean for you? Google and Yahoo both now require each of the following:

  • Authenticate your emails - Email authentication verifies that an email sent from your domain comes, indeed, from your organization. While not new practices, the different types of email authentication are now required. They include
  • Sender Policy Framework (SPF) - A record that establishes a list of email domains and IP addresses that your company sends email from

  • DomainKeys Identified Mail (DKIM) - A digital signature that verifies your emails. Your email domain has a public key on its DNS records, while the email service provider has a private key. These keys must align.

  • Domain-based Messaging, Authentication, and Conformance (DMARC) - A DMARC policy tells email receivers what to do if authentication fails (requires SPF and DKIM).

Email authentication doesn’t just keep you out of the spam folder; it will protect your company and your audience from email fraud. Tools like a DMARC Monitor can simplify the process of authenticating and monitoring your sent emails.

  • A one-click unsubscribe method - People should be able to unsubscribe from your email list with just one click, Google and Yahoo state. Adjust your settings to comply with this requirement and honor unsubscribe requests within two days.

  • Maintain a low spam complaint - As described above, Google and Yahoo will take note of your spam complaint rate. Keep it below 0.1% (1 in 1,000 emails). You can do this by removing subscribers who report spam, maintaining a predictable sending frequency (don’t send too many emails), and keeping your emails relevant to the audience. 

Assess the performance of your latest email campaigns with the above metrics in mind.

If you bounce emails, observe lower-than-average open rates, and haven’t cleaned your email list, your sender reputation might be low. Additionally, You can check your email sender reputation with domain lookup tools like Google’s Postmaster Tools or Barracuda. A score of 70 and above is acceptable, meaning your sender reputation is not the cause of low performance. 

However, the lower your sender score, the more likely your emails will land in the spam folder (or get blocked entirely). Fewer eyes on your emails result in fewer clicks, less website traffic, and fewer signups/sales.

2. Email validation is essential for improving email marketing results

Invalid email addresses lead to bounces. If you’re unfamiliar, an invalid email address has one or more of the following issues:

  • The email address doesn’t use the proper email address format. A valid email contains a username (the local part) and a domain (e.g., company.com), separated by an ‘@’ symbol.

  • The email address uses restricted characters. It’s best practice to use numbers (0-9) and letters (upper or lower case). Special characters (e.g., ! or #) depend on the mail provider. For example, Gmail only allows letters, numbers, and periods.

  • The address doesn’t exist on the specified domain

An email bounce occurs when your email service provider cannot deliver your message due to permanent or temporary errors.

As mentioned earlier, the accepted benchmark for email bounce rate is about 2% (20 out of 1,000 emails sent).

Exceeding this threshold is risky as it increases the likelihood that your future emails will be relegated to the spam folder. Recipient email servers will prioritize companies with better reputations than yours.

Email validation for your email list can help to identify invalid email addresses before you send your next campaign.

According to Yahoo, regularly auditing your database is essential for email deliverability. So, at least once a quarter, validate your database and remove invalid and dormant accounts. On average, 23% of your contacts decay every year, according to the ZeroBounce Email List Decay Report

Weeding out those poor-quality addresses helps you build a list of real, valid contacts, boosts the visibility of your emails, and provides better opportunities to improve email engagement and conversions. 

Email lists degrade by 23% yearly, so remember to run yours through an email validation service at least once a quarter. 

Even if you don’t see an immediate improvement in email open rates, link or image clicks, or conversions (whatever your goal may be), you’ll have better data to measure performance. 

For example - if a campaign has a high bounce rate due to invalid emails, you can’t reasonably attribute poor email performance to other factors like email design or content. Those failed deliveries heavily skew your campaign performance metrics. 

With a clean, validated list, you can enjoy the peace of mind of knowing your emails are being delivered. Then, you can accurately assess whether or not an email works or if it’s time to experiment with a new approach.

But before you chalk up a poor campaign to low-quality content or design, know that your audience segment can make a difference. Let’s look at what we mean by email list segmentation and how it impacts engagement.

3. Segment your email list to create more relevant messages

Once you’re confident that your email list is valid and healthy, it’s time to think about

  • Who’s on my email list?
  • What’s the signup source (a specific blog article, a product page, a social post)?
  • Is the reader interested in a specific topic that we can speak to?
  • Is this a current customer, a lapsed one, or a new lead?

Leads come to your company for various reasons based on their specific needs. They want answers to their questions and solutions for that need. To further study your audience and understand who they are, you can break down your email list into groups based on demographics, behavior, and psychographics. 

Here are some great recommendations to help you start thinking about segmenting your email list:

  • Create a list for first-time buyers - They’re new to your service. Welcome and make them feel special by acknowledging their support and suggesting resources relevant to their purchase.

  • Create lead nurturing lists - Some subscribers are brand-new to your company, so don’t treat them like any other subscriber. You can further segment your email leads by tracking what caused them to sign up (a webinar attendee, reading a blog article through organic search, in-person meetings).

  • Create churn lists - A lapsed customer also represents a unique audience. They’ve used your company, so you can skip the introductions and get right to their needs. Try to find out why they haven’t purchased recently or unsubscribed, and tailor your emails based on the feedback.

  • Segment by product interest - If someone is interested in a CRM tool, don’t clutter up their inbox with emails about design tools. If an email lead tells you what they’re interested in, believe them. Create emails explaining your product's benefits and why it’s better than competing options.

You can use a wide variety of attributes to justify email list segmentation depending on the nature of your business and your audience. Some companies even use social data such as gender, age, location, occupation, or income level. 

The better you understand the subscriber individually, the better equipped you will be to create a highly effective, personalized email message. Segmenting your list into smaller groups fosters genuine customer relationships and helps build anticipation and loyalty for your brand.

4. Keep your content on-brand and relevant

Creating a cohesive brand experience across all channels builds a recognizable identity for your company. Everything matters – your content, visual assets, and tone of voice all work together to build the public perception of your brand.

To ensure your emails look and sound uniquely like you, assess these key aspects:

  • Design: Are your email visuals aligned with the imagery you use on other platforms? From your color palette to the overall vibe of your design, every aspect should further build audience familiarity with a brand. 
  • Content: Are your emails addressing topics relevant to your industry? Sticking to your niche and sharing high-quality, educational content helps you build trust and authority with your audience. 

In streamlining your email creation process and enforcing brand guidelines, consider tools like Beefree.

With Beefree drag-and-drop functionality and Style setting allows you to effortlessly customize and enforce your email designs to align with brand's identity. Once you've established designs that resonates with your audience, Beefree enables you to save your templates and content blocks for future use. In short, Beefree simplifies the creation on-brand emails and saves valuable time and effort, allowing you to focus on delivering consistent and more engaging messages to your subscribers. Plus, Beefree’s agnostic nature makes it easy to easily export your emails to your sending platform of choice.

Create a Beefree account now – it’s free

Overview: Driving Email Engagement with Effective Strategies

Driving email engagement is an ongoing challenge, but it’s manageable when you know how to measure your performance and reach your audience. 

  • Strive for a strong sender reputation - Monitor your bounces and spam complaints. Look out for risks like email list quality and email blacklists that can hurt your sender score. Also, authenticate your emails to comply with Google & Yahoo’s requirements to keep your emails out of the spam folder and maximize your visibility.

  • Validate your email list - Clean up your database at least once per quarter. Using a real-time email validation tool with your email list signup forms will also help you keep invalid emails and spam traps off your email list. A clean email list boosts your email deliverability and enables you to reach the inbox.

  • Segment your lists & customize the message - Be thoughtful when approaching your readers. Every customer wants to feel special, and understanding their interests and needs will help you present a meaningful solution. A personalized email meant for an individual will encourage higher open and clickthrough rates.

  • Keep your brand’s content consistent - You shouldn’t send emails in a vacuum. Work closely with your website team, ads managers, and social media experts to ensure your messaging is on point. Remind your readers why they’re subscribed to your list and how your company offers something different. 

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5 Reasons Why HubSpot Users Love Beefree

HubSpot’s design tools can sometimes feel restrictive for marketers looking to create distinctive branding or highly customized designs. This is where Beefree comes in.
Shaun Quarton
Dec 5, 2024

HubSpot is one of the world’s leading CRMs, seamlessly merging sales, marketing, and customer service into a single, powerful dashboard. With tools for email marketing, lead generation, and landing page creation, HubSpot enables you to connect with customers more effectively and drive meaningful results.

However, HubSpot’s design tools can sometimes feel restrictive for marketers looking to create distinctive branding or highly customized designs.

This is where Beefree comes in—the ideal solution for HubSpot users looking to flex their creative chops in designing emails and landing pages. With drag-and-drop editing, advanced customization options, and an extensive template library, Beefree makes it easy to capture your brand’s identity and stand out in today’s crowded market.

https://uevi.co/7371IQEF 

1. 1,700+ free customizable email and page templates

HubSpot’s templates work for simple designs, but users often describe them as “bland” or “limiting.” 

Beefree users are spoiled for choice with over 1,700 free customizable templates that go far beyond HubSpot’s basic designs. These templates serve as the perfect starting point for building impactful campaigns.

Beefree’s intuitive design tools let you tweak the template in real time, making it easy to produce professional-quality creations that perfectly reflect your brand’s identity—no design experience required. These pre-built layouts are major time-savers, too, with 82% of users reporting faster email creation using Beefree.

https://uevi.co/7371IQEF

2. Advanced design elements for true creative freedom

Customization can be a challenge for many HubSpot users; for instance, some report that it’s “impossible” to create a table without coding the design yourself. Unfortunately, not every user has the technical skills—not to mention the time—to perfect their emails with HubSpot alone. 

Beefree elevates your designs with an extensive collection of creative elements, all easily customizable using its powerful editor.

Some of these elements, like rounded corners and unlimited columns, aren’t available in HubSpot. Others, like creating a table to present data in a clean and organized way, are far easier to build in Beefree.

These creative elements make it that much easier to showcase your brand identity, communicate your message effectively, and design beautiful, original campaigns. They help you move beyond cookie-cutter designs and deliver something truly unique.

Remember: Eye-catching emails grab your audience’s attention instantly, helping your message stand out in crowded inboxes while staying true to your brand.

https://uevi.co/9986ULYW

3. Reusable content blocks for always-on-brand campaigns

Beefree’s reusable content blocks make it simple to maintain consistency across all your campaigns.

Simply save your branded elements—headers, footers, logos, and CTA buttons—once, then re-use them in future designs with a single click of a button.

This convenient feature helps HubSpot users streamline their workflow by eliminating repetitive design tasks — potentially saving you hours per campaign. 

https://uevi.co/1491YKUH 

4. Mobile-responsive designs out the box

Beefree’s editor includes built-in mobile responsiveness, which means your emails and landing pages automatically adjust to any screen size with no extra effort. This ensures your campaigns look great on every device, from desktops to smartphones.

For even greater control, Beefree supports mobile design mode, enabling HubSpot users to fine-tune your designs for smaller screens. Simply select the device size you’re optimizing for and make adjustments using the intuitive visual editor.

This allows you to deliver a tailored, on-brand experience, no matter how your audience views your content.

https://uevi.co/4690JNKE 

5. Easy integration

Whether you're crafting unique branded elements or designing dynamic content, Beefree gives you the tools to create campaigns that align perfectly with your brand vision. Best of all, integrating HubSpot with Beefree takes just seconds. 

Beefree and HubSpot: A match made in email heaven

Integrating Beefree with HubSpot offers a powerful solution for marketers looking to elevate their email campaigns. HubSpot provides the engine for powering your marketing, while Beefree boosts the creative aspect, letting you bring your brand vision to life with ease.

For example, one of Beefree’s customers, Folderly—an all-in-one email deliverability platform—experienced significant improvements by combining HubSpot and Beefree. 

By designing emails in Beefree and sending them using HubSpot, Folderly streamlined their workflow, reducing campaign creation time from days to hours. This efficiency freed the team to focus on other key tasks, while maintaining high-quality, on-brand designs.

This integration not only sped up their processes but also boosted open rates by 15%, demonstrating the effectiveness of combining Beefree's advanced design tools with HubSpot's marketing automation.

“With Beefree, we can create beautiful designs and quickly integrate them into our workflows. By connecting our HubSpot account to Beefree, we can easily transfer the email designs to HubSpot, making the entire process highly efficient and smooth.”

- Kate Lavrenchuk, Marketing Lead at Folderly

Read more about Folderly’s success story with Beefree here

How to Conduct a Robust Email Marketing Audit

An email audit is a health check of every aspect of your email marketing campaigns. It means analyzing your current efforts to identify areas for improvement. Here's how to conduct a robust email audit.
Beefree team
Nov 27, 2024

Email remains one of the most effective marketing channels around, but what do you do when your campaigns aren’t getting the desired results? If your click-through rates and conversions are languishing way below your targets, it may be time for an email marketing audit. 

Regular audits make sure every area of your email marketing is fine-tuned, whilst also keeping you compliant with data protection regulations. Keep reading for our tips on conducting a comprehensive audit that will get your email marketing in top-notch condition.

How to audit an email marketing program

There are many aspects that go into creating high-performing email marketing campaigns and an audit aims to address all of them. Here’s how to make yours as successful as possible. 

Preparing for the audit 

Before doing anything else, it’s best to decide what your goals are. Your priorities will likely be primarily performance-based but don’t forget about your data privacy responsibilities along the way. Adopting a risk management solution early on can help you monitor security and compliance, so you can efficiently find and address any vulnerabilities. 

This will give you peace of mind as you also work towards improving the results of your email campaigns. Whether it’s boosting engagement or improving conversion rates, having a clear idea of what you want to achieve will guide your efforts. 

For example, if your main goal is to improve customer retention, it’s a good idea to focus your email audit on metrics that reflect engagement over time. Another thing you want to organize before you get started is the right tools. Just as you need the right free proxy list for your IT department, you need to look at the tools that will best serve your email campaigns.

Start with your email service provider (ESP) dashboard to plan which metrics you want to look at. An email analytics platform is also an important tool to help you track your progress, ideally one that integrates with your SP, so you have everything in one place to assess progress and make informed decisions. 

Reviewing email content 

Take a good look at your email content. Does it reflect your brand voice? Is it consistent with your messaging across other platforms? If you think there is room for improvement, an AI email assistant can be a big help. 

Start with your subject lines and consider whether they are clear, inviting, and engaging. A subject line works best when it makes the recipient curious but also gives them a clue to what’s in the email. Look at the body of the emails next and assess whether there is continuity in style and tone across your communications. 

What’s more, is it in line with the goals of your campaign? You want the messaging to be engaging with relevant content. Plus, it’s advisable for every email to have a strong call to action (CTA) that will drive your email clicks, and make them enticing and actionable for the best results. 

Finally, take stock of the visual elements of your emails, are they adding value? Do they look good on all kinds of screen sizes? Getting the email design elements right will maintain a professional look and also help the engagement rates of your campaigns. 

Analyzing email metrics

Another important part of an email marketing audit is tracking the right metrics. They will give you the information you need to make changes and create a more effective email marketing strategy

  • Open rates: It’s good to get a clear idea of how many people are actually opening your emails. However, bear in mind that some privacy features, such as Apple’s Mail privacy Protection, can skew this data so it’s not always reliable on its own.
  • Click-Through Rates (CTR): If your recipients actually open your emails, how many then take action? Your CTR will show you how good your email engagement is and tell you how well your content is working.
  • Bounce rates and unsubscribe rates: A high bounce rate indicates deliverability problems, suggesting you may have a lot of invalid email addresses or potential email list management issues. Unsubscribe rates, on the other hand, will tell you whether your recipients are switching off from your content.  

A/B testing as an optimization tool

To really understand email performance metrics, A/B testing is required. It’s a valuable tool for achieving continuous improvement within lifecycle email marketing and will help you to understand what’s working (and what isn't) much quicker. 

For the best results, test one element at a time. That could be the subject line, the CTA, or even the time of day you send the email. Send two different versions to small segments of your email list and analyze the performance metrics to see which one does better. Going forward, you can keep the best elements of each test to optimize every email you send. 

Email list hygiene and segmentation 

Regular housekeeping of your subscriber list will keep it clean and make sure your emails are received by an engaged audience. A good starting point is to try re-engagement email campaigns to get inactive subscribers involved again. Still, it’s also wise to routinely identify and remove those who remain inactive after a reasonable attempt at re-engagement. 

You can also improve the effectiveness of your email marketing campaigns through segmentation, which targets specific demographics or behaviors for a more personal approach. Use data from your CRM platform and CRM call center software to create more precise audience segments and tailor the content of your emails for the biggest impact.

It’s also vital to maintain compliance with regional data protection laws such as GDPR email marketing requirements by carefully managing consent and acting on unsubscribes efficiently, thereby safeguarding your brand reputation and the security of your data. 

Email deliverability and technical settings

Technical configurations are responsible for getting your emails into recipients’ inboxes. Email authentication protocols such as SPF, DKIM, and DMARC verify them and prevent them from ending up in a spam folder. 

Keep reviewing email frequency and send times too, as sending them at the wrong time can harm engagement and present issues with deliverability. Additionally, keep up to date with email practices to avoid spam traps and protect your reputation. 

If you’re handling sensitive customer data, getting your infrastructure in line with SOC 2 audit requirements will make sure that your email system is in full compliance with security and privacy standards. You can then be confident that your customer's data will be kept safe and their trust maintained.

Building a future-ready strategy 

A successful email marketing audit will give you the knowledge to develop a strategy to scale and continuously improve in the future. You might identify opportunities to automate repetitive tasks to improve the consistency of service and save time. 

Another way to improve your campaigns is a content calendar, which will keep you on track with your goals and important events. You might also consider integrating your email with other channels, such as SMS marketing, to create continuity in omnichannel communication

Remember, if you do incorporate SMS marketing, TCPA compliance is essential. It regulates how and when you can send marketing messages to customers. This is important from a legal standpoint, but will also make sure you don’t damage the trust your customers have shown in you by sharing their contact details. 

Your first steps towards a better email strategy 

An email audit is a health check of every aspect of your email marketing campaigns. It means taking the time to analyze what you’re doing currently so you can work out where you’re most in need of improvement. The result is a detailed picture that allows you to take action and optimize your email marketing efforts for better engagement, clicks, and conversion rates.

10+ Years of Evolution in The Email Industry

Justine Jordan, Head of Strategy and Community at Beefree shares how she has seen the email industry evolve over the last 10+ years and her hopes for the future.
Justine Jordan
Nov 19, 2024

Hi! In case we haven’t met before, I’m Justine Jordan, the Head of Strategy and Community here at Beefree. Over the past 16 years, I’ve worn many hats: designer, developer, marketer, community builder, and even the occasional cat GIF curator. I’ve been fortunate to build a career based on deep expertise in all things inbox, where I’ve seen firsthand the incredible potential of using email to connect people and businesses.

Way back in 2007, I fell into the email industry almost by accident. Fresh out of college, I started my career as a designer focused on creating print and brand assets. Frustrated by what felt like a lack of impact and respect in my design role, I wanted to be seen as someone who could help drive business success. Unlike brochures, email design offered instant feedback—opens, clicks, and conversions could tell a story.

I was hooked. And as the industry grew, so did my appreciation for email's ability to forge direct connections with people, right in their inboxes.

And yet, we all know that 16 years in any field (especially email!) is a long time. Email today is vastly different from the scrappy marketing channel I stumbled upon in 2007—even though its core mission remains the same: building meaningful, personal connections that drive business results. So, let’s dive into the fascinating, often underappreciated evolution of email and explore why it remains as relevant and impactful as ever.

A decade of opportunities and challenges

Personalization and the journey to hyper-relevance

When I started, email was largely one-size-fits-all. Campaigns were often “send and pray” or involved very simple or binary yes/no personalization. 

Today, personalization has evolved beyond first names in subject lines to sophisticated, data-driven approaches. Marketing teams can now leverage insights from browsing behavior, purchase history, and even real-time data, adapting dynamically to each recipient’s preferences and past interactions. This technology is still advancing rapidly—it’s hard to believe that it was barely possible two decades ago. 

Rendering issues

In the past, we’d spend hours making sure emails looked as good in Outlook as they did in Gmail—and, going further back, in Lotus Notes! The visual building tools in most ESPs were buggy and produced bloated HTML that was ready for the web, but didn’t meet the unique constraints of email.

Fast forward to today, and while rendering challenges haven’t disappeared entirely, they’re far less consuming. Gmail's support for embedded CSS was a game changer, signaling an era where our designs could focus more on creativity and less on workarounds.

Rendering tools made this process easier, and drag-and-drop editors like Beefree produce clean, email-friendly HTML. What once required hours of coding and testing now takes minutes, freeing email marketers to focus on crafting their messages instead of debugging their code​​. 

Mobile-first and responsive design

Mobile-optimized email design used to be a “nice to have,” but today, it's essential. 

Brands must deliver a seamless experience across a wide range of devices and subscriber preferences​. This shift required us to think beyond just fitting content on smaller screens; it required a rethinking of layout, typography, and hierarchy. Today, it's about more than just looking good on mobile—it's about providing immediate, relevant, and accessible information.

Interactive and accessible emails

Today’s email campaigns go beyond static images and blocks of text. Interactivity, whether through embedded videos, polls, or even checkout functionality within the email, is changing the game. We’re offering richer experiences that invite users to engage directly within their inboxes​. 

At the same time, accessibility has become a critical consideration. Making sure that everyone can receive and understand your message, regardless of any disabilities or assistive devices they may be using isn’t just good practice, it's an industry standard.

Privacy, authentication, and the role of trust

Over the past decade, privacy regulations like GDPR and CCPA along with authentication requirements from major receivers like Gmail and Yahoo have reshaped how people view the inbox and their relationship with brands that send email. 

While the introduction of these new regulations initially posed considerable questions, confusion, and challenges, they also served as a valuable reminder that great marketing starts with trust, transparency, and consent. This shift encouraged brands to communicate with audiences in a more transparent, respectful way, reinforcing the idea that consumers own their data.

Email’s place in the C-Suite

Email marketing has always had champions, though convincing executives of its strategic value hasn’t always been easy. Over time, email advocates—often the Email Geeks among us—have successfully positioned email not as a tool for increased revenue but as a trusted channel for delivering essential information and building long-term relationships​. Today, email is often recognized as a valuable asset in C-suite conversations about customer experience, retention, and ROI.

The power of community

The email industry has grown from a niche group into a thriving community that shares, supports, and learns from one another. I’ve had the privilege of being part of a community that openly shares best practices and fosters innovation. 

Events like Unspam, Email Camp, and Litmus Live highlight just how much email professionals have pushed boundaries over the past decade​. This spirit of collaboration keeps the industry strong and forward-looking.

My #1 Lesson: Put People First

If there’s one lesson I’ve learned, it’s this: email should serve the audience, not just the business. 

Reaching people in their inbox is a privilege, not a right. Too many brands treat email like an ATM, pumping out sales and promotions without considering the impact on loyalty, retention, or the user experience. Yet the companies that treated their emails as conversations rather than megaphones? They’re the ones that thrived.

Email is unique because it arrives in a personal space (the inbox) where people are expecting personal messages and relevance. It’s an honor to land in someone’s inbox, so the content should meet that privilege with empathy and value. 

Some of my favorite brands—like Going—understand this: they craft emails that feel like they are speaking directly to me—thoughtful, helpful, and human​​. That’s the level of care that builds trust and loyalty. 

Advice for the future: Embrace empathy and experiment

Reflecting on the past decade in email marketing feels like watching an old friend evolve. I've seen firsthand how a channel that is frequently sidelined and declared “dead” has become a pivotal player helping businesses grow and connect with their audience. 

With each email renaissance comes new trends, innovations, preferences, and technology. 

Every few years, email redefines its role in our lives as marketers, business leaders, and as humans. Email's journey has been one of resilience, adapting to new trends, regulations, and consumer expectations while remaining at the heart of customer engagement. 

For anyone starting off in email, my biggest advice is always keep your audience at the heart of your campaigns. Email marketing is both art and science, and finding that balance is what makes this industry so rewarding. 

Don’t be afraid to test your ideas—measure, refine, and get creative with how you deliver value. But always remember, the inbox is personal territory. If you respect that space, you’ll have a powerful, lasting connection with your audience.

I’d also suggest building a solid understanding of the complexity behind email—learn the basics of deliverability, the role of email in multi-channel lifecycle and marketing campaigns, connecting data and APIs, multivariate testing, and stay current with the latest tools and platforms. 

With AI, privacy regulations, and rising consumer expectations, we’re bound to see even more shifts in how we approach email. Knowing how these elements work under the hood will only make you a more effective, innovative marketer. 

But one thing remains: the need to make email human-centric. This will mean staying adaptable and continuing to create value-driven content that aligns with the subscriber's needs. Far from dead, the real magic of email is the central role it plays in our lives—and it’s not going anywhere. Here’s to another decade of email evolution 🙌

5 Reasons Why HubSpot Users Love Beefree

HubSpot’s design tools can sometimes feel restrictive for marketers looking to create distinctive branding or highly customized designs. This is where Beefree comes in.
Shaun Quarton
Shaun Quarton
5 Dec
2024

HubSpot is one of the world’s leading CRMs, seamlessly merging sales, marketing, and customer service into a single, powerful dashboard. With tools for email marketing, lead generation, and landing page creation, HubSpot enables you to connect with customers more effectively and drive meaningful results.

However, HubSpot’s design tools can sometimes feel restrictive for marketers looking to create distinctive branding or highly customized designs.

This is where Beefree comes in—the ideal solution for HubSpot users looking to flex their creative chops in designing emails and landing pages. With drag-and-drop editing, advanced customization options, and an extensive template library, Beefree makes it easy to capture your brand’s identity and stand out in today’s crowded market.

https://uevi.co/7371IQEF 

1. 1,700+ free customizable email and page templates

HubSpot’s templates work for simple designs, but users often describe them as “bland” or “limiting.” 

Beefree users are spoiled for choice with over 1,700 free customizable templates that go far beyond HubSpot’s basic designs. These templates serve as the perfect starting point for building impactful campaigns.

Beefree’s intuitive design tools let you tweak the template in real time, making it easy to produce professional-quality creations that perfectly reflect your brand’s identity—no design experience required. These pre-built layouts are major time-savers, too, with 82% of users reporting faster email creation using Beefree.

https://uevi.co/7371IQEF

2. Advanced design elements for true creative freedom

Customization can be a challenge for many HubSpot users; for instance, some report that it’s “impossible” to create a table without coding the design yourself. Unfortunately, not every user has the technical skills—not to mention the time—to perfect their emails with HubSpot alone. 

Beefree elevates your designs with an extensive collection of creative elements, all easily customizable using its powerful editor.

Some of these elements, like rounded corners and unlimited columns, aren’t available in HubSpot. Others, like creating a table to present data in a clean and organized way, are far easier to build in Beefree.

These creative elements make it that much easier to showcase your brand identity, communicate your message effectively, and design beautiful, original campaigns. They help you move beyond cookie-cutter designs and deliver something truly unique.

Remember: Eye-catching emails grab your audience’s attention instantly, helping your message stand out in crowded inboxes while staying true to your brand.

https://uevi.co/9986ULYW

3. Reusable content blocks for always-on-brand campaigns

Beefree’s reusable content blocks make it simple to maintain consistency across all your campaigns.

Simply save your branded elements—headers, footers, logos, and CTA buttons—once, then re-use them in future designs with a single click of a button.

This convenient feature helps HubSpot users streamline their workflow by eliminating repetitive design tasks — potentially saving you hours per campaign. 

https://uevi.co/1491YKUH 

4. Mobile-responsive designs out the box

Beefree’s editor includes built-in mobile responsiveness, which means your emails and landing pages automatically adjust to any screen size with no extra effort. This ensures your campaigns look great on every device, from desktops to smartphones.

For even greater control, Beefree supports mobile design mode, enabling HubSpot users to fine-tune your designs for smaller screens. Simply select the device size you’re optimizing for and make adjustments using the intuitive visual editor.

This allows you to deliver a tailored, on-brand experience, no matter how your audience views your content.

https://uevi.co/4690JNKE 

5. Easy integration

Whether you're crafting unique branded elements or designing dynamic content, Beefree gives you the tools to create campaigns that align perfectly with your brand vision. Best of all, integrating HubSpot with Beefree takes just seconds. 

Beefree and HubSpot: A match made in email heaven

Integrating Beefree with HubSpot offers a powerful solution for marketers looking to elevate their email campaigns. HubSpot provides the engine for powering your marketing, while Beefree boosts the creative aspect, letting you bring your brand vision to life with ease.

For example, one of Beefree’s customers, Folderly—an all-in-one email deliverability platform—experienced significant improvements by combining HubSpot and Beefree. 

By designing emails in Beefree and sending them using HubSpot, Folderly streamlined their workflow, reducing campaign creation time from days to hours. This efficiency freed the team to focus on other key tasks, while maintaining high-quality, on-brand designs.

This integration not only sped up their processes but also boosted open rates by 15%, demonstrating the effectiveness of combining Beefree's advanced design tools with HubSpot's marketing automation.

“With Beefree, we can create beautiful designs and quickly integrate them into our workflows. By connecting our HubSpot account to Beefree, we can easily transfer the email designs to HubSpot, making the entire process highly efficient and smooth.”

- Kate Lavrenchuk, Marketing Lead at Folderly

Read more about Folderly’s success story with Beefree here

How to Conduct a Robust Email Marketing Audit

An email audit is a health check of every aspect of your email marketing campaigns. It means analyzing your current efforts to identify areas for improvement. Here's how to conduct a robust email audit.
Beefree team
Beefree team
27 Nov
2024

Email remains one of the most effective marketing channels around, but what do you do when your campaigns aren’t getting the desired results? If your click-through rates and conversions are languishing way below your targets, it may be time for an email marketing audit. 

Regular audits make sure every area of your email marketing is fine-tuned, whilst also keeping you compliant with data protection regulations. Keep reading for our tips on conducting a comprehensive audit that will get your email marketing in top-notch condition.

How to audit an email marketing program

There are many aspects that go into creating high-performing email marketing campaigns and an audit aims to address all of them. Here’s how to make yours as successful as possible. 

Preparing for the audit 

Before doing anything else, it’s best to decide what your goals are. Your priorities will likely be primarily performance-based but don’t forget about your data privacy responsibilities along the way. Adopting a risk management solution early on can help you monitor security and compliance, so you can efficiently find and address any vulnerabilities. 

This will give you peace of mind as you also work towards improving the results of your email campaigns. Whether it’s boosting engagement or improving conversion rates, having a clear idea of what you want to achieve will guide your efforts. 

For example, if your main goal is to improve customer retention, it’s a good idea to focus your email audit on metrics that reflect engagement over time. Another thing you want to organize before you get started is the right tools. Just as you need the right free proxy list for your IT department, you need to look at the tools that will best serve your email campaigns.

Start with your email service provider (ESP) dashboard to plan which metrics you want to look at. An email analytics platform is also an important tool to help you track your progress, ideally one that integrates with your SP, so you have everything in one place to assess progress and make informed decisions. 

Reviewing email content 

Take a good look at your email content. Does it reflect your brand voice? Is it consistent with your messaging across other platforms? If you think there is room for improvement, an AI email assistant can be a big help. 

Start with your subject lines and consider whether they are clear, inviting, and engaging. A subject line works best when it makes the recipient curious but also gives them a clue to what’s in the email. Look at the body of the emails next and assess whether there is continuity in style and tone across your communications. 

What’s more, is it in line with the goals of your campaign? You want the messaging to be engaging with relevant content. Plus, it’s advisable for every email to have a strong call to action (CTA) that will drive your email clicks, and make them enticing and actionable for the best results. 

Finally, take stock of the visual elements of your emails, are they adding value? Do they look good on all kinds of screen sizes? Getting the email design elements right will maintain a professional look and also help the engagement rates of your campaigns. 

Analyzing email metrics

Another important part of an email marketing audit is tracking the right metrics. They will give you the information you need to make changes and create a more effective email marketing strategy

  • Open rates: It’s good to get a clear idea of how many people are actually opening your emails. However, bear in mind that some privacy features, such as Apple’s Mail privacy Protection, can skew this data so it’s not always reliable on its own.
  • Click-Through Rates (CTR): If your recipients actually open your emails, how many then take action? Your CTR will show you how good your email engagement is and tell you how well your content is working.
  • Bounce rates and unsubscribe rates: A high bounce rate indicates deliverability problems, suggesting you may have a lot of invalid email addresses or potential email list management issues. Unsubscribe rates, on the other hand, will tell you whether your recipients are switching off from your content.  

A/B testing as an optimization tool

To really understand email performance metrics, A/B testing is required. It’s a valuable tool for achieving continuous improvement within lifecycle email marketing and will help you to understand what’s working (and what isn't) much quicker. 

For the best results, test one element at a time. That could be the subject line, the CTA, or even the time of day you send the email. Send two different versions to small segments of your email list and analyze the performance metrics to see which one does better. Going forward, you can keep the best elements of each test to optimize every email you send. 

Email list hygiene and segmentation 

Regular housekeeping of your subscriber list will keep it clean and make sure your emails are received by an engaged audience. A good starting point is to try re-engagement email campaigns to get inactive subscribers involved again. Still, it’s also wise to routinely identify and remove those who remain inactive after a reasonable attempt at re-engagement. 

You can also improve the effectiveness of your email marketing campaigns through segmentation, which targets specific demographics or behaviors for a more personal approach. Use data from your CRM platform and CRM call center software to create more precise audience segments and tailor the content of your emails for the biggest impact.

It’s also vital to maintain compliance with regional data protection laws such as GDPR email marketing requirements by carefully managing consent and acting on unsubscribes efficiently, thereby safeguarding your brand reputation and the security of your data. 

Email deliverability and technical settings

Technical configurations are responsible for getting your emails into recipients’ inboxes. Email authentication protocols such as SPF, DKIM, and DMARC verify them and prevent them from ending up in a spam folder. 

Keep reviewing email frequency and send times too, as sending them at the wrong time can harm engagement and present issues with deliverability. Additionally, keep up to date with email practices to avoid spam traps and protect your reputation. 

If you’re handling sensitive customer data, getting your infrastructure in line with SOC 2 audit requirements will make sure that your email system is in full compliance with security and privacy standards. You can then be confident that your customer's data will be kept safe and their trust maintained.

Building a future-ready strategy 

A successful email marketing audit will give you the knowledge to develop a strategy to scale and continuously improve in the future. You might identify opportunities to automate repetitive tasks to improve the consistency of service and save time. 

Another way to improve your campaigns is a content calendar, which will keep you on track with your goals and important events. You might also consider integrating your email with other channels, such as SMS marketing, to create continuity in omnichannel communication

Remember, if you do incorporate SMS marketing, TCPA compliance is essential. It regulates how and when you can send marketing messages to customers. This is important from a legal standpoint, but will also make sure you don’t damage the trust your customers have shown in you by sharing their contact details. 

Your first steps towards a better email strategy 

An email audit is a health check of every aspect of your email marketing campaigns. It means taking the time to analyze what you’re doing currently so you can work out where you’re most in need of improvement. The result is a detailed picture that allows you to take action and optimize your email marketing efforts for better engagement, clicks, and conversion rates.

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