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Tutorial: Tips for Using Stock Photos in Email

Beefree team
Beefree team
Jul 22, 2016
Tutorial: Tips for Using Stock Photos in Email
Tutorial: Tips for Using Stock Photos in Email

Stock photos sometimesgeta bad wrap for being cheesy, outdated, and irrelevant. Luckily,many new stock photo resources offer beautiful, high-quality images that email marketerscan actually get excited about using in email.But it's still important to use these images properly.There's an art tofinding, editing, and incorporating photos in email.Make the process of choosing stock images even easierby searching for free photos directly in our visual email builder.Today, we'll give you our top tips for using stock photos in email, along with a tutorial on how to use the photo search tool directly from the BEE editor.

1. Find stock photos that fit your brand.

Formany readers, thevisual elements of your email get more attention than the written components. Eyes naturally gravitate toward images, buttons, and colors first, and we digest that information more quickly. So, when choosing stock photos, it's important to be mindful that those imagesare on-brand. Your brand or style guide should have a section that explains the kinds of photos to be used and details for how they should look—like the kinds of people and scenes that should be depicted, the emotions they should evoke, if they get treated with filters, or if they should be cropped a certain way. If you don't have something for your brand, thencreate one by following these visual style guide tips! Some of the most effective style guides are simple and straightforward.In a recentpost,21 Email Design Tools to Transform Your Emails, we listed some of our favorite stock photo libraries and tools, likeUnsplash andPexels. Since then, we've partnered with three popular stock photo services—Unsplash, Pexels, and Pixabay—to giveBEE users the ability to search through a hugerepository ofhigh-quality images that are free to use under the Creative Commons Zero (CC0) license.

Search stock photos

How to add a stock image in BEE

When you are editing an email or a landing page with BEE's drag-and-drop builder, simply pull up the file manager by clicking on Change imagewhen an existing image is selected, or by adding a new image block and clicking on Browse. Navigate to the folder where you want to update your image, and the select Search free photos button in the top bar.

Email builder toolbar to search free photos

In the search menu, simply add a keyword and browse the search results for an image that works for you. When searching for "summer," you'll notice that each image preview shows you which of the services photos came from, the link to the original photo, and a blue Import CTA button. Once youimport one of the photosfrom thesearch results, it gets added to yourfile manager. Simplyclick on the Insert button (a plus sign) to add the image tothemessage.

Insert a stock photo in your email

2. Edit stock photos to make them your own.

Email images often include text overlays to make a branded statement. We previously discussedhow effective this SkillCrush header image was at connecting with its target audience and communicating a strong value proposition:

Skillcrush using stock photos in emails

Scanning our inbox today, we can find hundreds of emails with text-and-image pairings from different brands, like these from Jimmy Choo, Restoration Hardware, and Express. As you can see, adding text to images doesn't have to be complicated. You can save time and design resources by skipping Photoshop and editingphotosdirectly in the BEE editor.

Jimmy Choo using stock photos in emails
Restoration Hardware using stock photos in emails
Express using stock images in emails

How to edit images in BEE

Choosean image andnavigate to the menu on the right. Select Apply effects & more.

Editing an image in the email builder

Use the built-in image editor to make edits to your image, without leaving the email builder. You can make almost any adjustment to the image, like setting a filter, cropping or rotating, adjusting the saturation and contrast, and more.

Applying image effects in the email editor

To add text, select the Text option from the image editor's toolbar. In the text editor, adjust the font type and color from the top menu. You can also adjust the size of your text by dragging the corner of the text box.

Overlay text to an image directly in the email builder

Make sure your font color contrasts with the background, so the text is easy to read. Treat text in images like headers: short phrases work best, and keep the total amount of text to a minimum. Your image should communicate a single key message. When you're done editing the image, click on Apply and then Save.

3. Remember image design best practices.

Whether you're using stock ororiginal photos, and whether you edit them or not, keep in mind design best practices for all your email images.

Be cognizant of your image-to-text ratio.

An all-image email is likely to get filtered as spam or it may take too long to download. A best practice is to make sure you have at least 500 characters of text to pass spam filters. Once you design a beautiful header image, complete your email withsupporting text.

BEE Pro photo to text ratio using stock photos in emails

Add a link to your image.

Treat your image like a call to action and link it to the landing page where you're driving readers. All images in your email should be linked.

BEE Pro add link to image using stock photos in emails

Use ALT text.

Even when your images don't appear because of a reader's settings, the ALT text you set for each photo will still show up. This means you can still communicate your message in text form,which is critical when that's all readers are seeing!

BEE Pro alt text using stock images in emails

Lead readers to a call-to-action.

Not only should your image be linked, but it should lead readers to your CTA button. Since images arewhere readers’ eyes are likely to land, the CTA shouldn’t be far away. Plus, if your image doesn't load or show up in a reader's inbox, your bulletproof CTA will still appear. So even if your image is linked, it's valuable to have a button, too.

Check out the free stock photo gallery!

Test this feature yourself within minutes. Load our email templates catalog, which features over 1,000 professionally designed, responsive email templates. Select the template that you wish to start with, or start from scratch. Click on Get started to load the drag-and-drop editor, and off you go!

Thank you emails

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Let’s get into it.  

#1. Unique, tailored experiences 

Damian Grabarczyk, the co-founder and growth marketer of PetLab Co., says, “We faced the challenge of connecting meaningfully with an audience that expects more than one-size-fits-all communication.” 

When we speak about crafting tailored emails we mean going beyond the recipient's first name in the subject line. We’re talking about optimizing your entire email strategy to design multi-stage touchpoints to nurture leads across the customer lifecycle. As well as, leveraging data to send hyper-personalized, relevant, and engaging emails that feel less like a broadcast message and more like a conversation. 

Many are using AI machine learning algorithms and AI automation to analyze customer interactions, past purchases, browsing habits, website visits, and even social media behavior to curate engaging email content that resonates deeply with the real-time needs of recipients.

For PetLab Co this looked like including content such as an individual’s pet health history or product usage timelines. Damian Grabarzyk expands, “This approach transformed the conversion rate and strengthened customer loyalty. As we look ahead, I see brands in 2025 moving beyond generic personalization to adopt strategies that make customers feel truly understood and valued.”

On the other hand, many are leaning into user-generated content (UGC) for crafting tailored experiences. Customers today are more likely to trust the opinions of peers over branded messages. UGC like customer reviews, testimonials, videos, and photos are the best form of social proof depicting real people using and benefitting from your products or services. 

We see the benefits of using both AI and UGC to get the most out of your email conversions ;). 

#2. AI tools as an addition, not a substitution

Experts at NordPass state, "AI-powered content generation tools are not here to replace email copywriters and marketers. These tools make us more efficient. The smarter the tool is, the better equipped we are to create high-performing email content that drives results." 

AI tools can support us by significantly enhancing the speed, precision, and effectiveness of your emails. For instance while traditionally A/B testing has required a lot of time to analyze small variations with AI you quickly implement and test multiple email elements and make adjustments based on real-time engagement data. There are AI algorithms that can even predict which variations are most likely to resonate with different audience segments, leading to more accurate targeting and faster optimization.

In short, AI tools are revolutionizing the way we craft and optimize our email’s deliverability. There are many different types of AI solutions so we suggest finding the right one for your needs. 

#3. Even more transparency around data

With AI continuing to rise, folks are more and more concerned about where their data is going. That’s where zero-party data collection becomes a key strategy in email marketing, allowing you to gather data directly from customers rather than relying on third-party sources. 

Zero-party data includes information that consumers willingly share, such as preferences, interests, and purchase intentions. This data is often collected through surveys, preference centers, quizzes, or interactive content and is highly valuable because it is shared explicitly, ensuring accuracy and deeper personalization without privacy concerns associated with third-party tracking.

As privacy regulations tighten, zero-party data will empower you to deliver hyper-personalized email experiences while respecting user privacy. This approach will help you build trust, as customers feel more in control of their data, and you gain insights that lead to more relevant and engaging email content.

#4. The death of static emails

With attention span getting shorter day after day, digest-format emails are expected to rise in popularity in 2025. Presenting email content in an easy-to-scan, organized, and minimalistic layout will surely help deliver the most relevant information in a fraction of the time. 

Additionally, interactive emails will allow recipients to directly engage within the email without having to visit a landing page or website. Interactive elements like product carousels, polls, and quizzes create a dynamic experience that keeps subscribers engaged, especially in visually driven industries like fashion brands

So what now? 

You’ve heard these strategies before, but now it’s time to actually put them into action. The brands that win at email marketing in 2025 won’t just be sending emails—they’ll be creating experiences. Whether it’s hyper-personalized content, AI-driven efficiency, zero-party data collection, or interactive emails that break the mold, the key is to stay ahead of the curve.

So, what’s the first strategy you’ll finally implement? Your inbox (and your audience) are waiting.

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Email makes gathering authentic product reviews quick and easy. By collecting sincere feedback, you can build trust, increase sales, boost loyalty, and innovate product improvements. 

That said, requesting reviews via email requires precise timing, personalized messaging, and lots of engagement optimizations. But don’t worry—we’ll walk you through some key steps to create email campaigns that deliver the valuable feedback you need.

Why product reviews matter

Product reviews do more than confirm that you're meeting customers’ needs. Sincere feedback drives loyalty and sales, offers valuable customer insights, and helps you develop a strategic product development roadmap.

  • Fosters customer loyalty: Requesting and listening to feedback makes your customers feel valued and heard. It demonstrates that you prioritize customer satisfaction, which helps you build stronger, long-term relationships. Review requests also act as re-engagement emails by starting new conversations with customers.
  • Increases sales: Social proof drives sales. According to a recent survey by Power Reviews, 90% of potential customers use online reviews to make purchasing decisions. In fact, reviews have more influence over purchasing decisions than product prices. Turning product reviews into customer testimonials and encouraging reviews on third-party sites can significantly boost sales.
Image sourced from powerreviews.com
  • Builds Customer 360 insights: Customer feedback delivers insights into customer needs and sentiments, enriching Customer 360. Exactly what is Customer 360? It’s a unified, 360-degree view of customer data. It empowers you to tailor products and customer experiences to meet individual needs and preferences. 
  • Drives product improvements: Sincere customer feedback reveals what target customers like/dislike about your products. It provides key insight into their value, functionality, and usability, unlocking large-scale development opportunities.

How to create an email campaign to collect product reviews

Want to unlock the power of product reviews? Let’s explore how to create email campaigns that encourage customers to share their feedback.

Segment your audience

Like promotional emails, product review requests shouldn’t be sent to every subscriber.

If subscribers haven’t had the chance to try your product, product review requests will feel irrelevant and may trigger unsubscriptions. So, only send review email requests to customers recently trying your product.

You can do this by segmenting your email list based on where customers are in the buying cycle. Target loyal customers, recent purchasers, and first-time buyers with tailored email campaigns. This ensures that you’re sending emails to customers most likely to respond with insightful feedback.

Write a compelling email subject line

According to Superoffice, 33% of people open an email based on the subject line. 

Image sourced from superoffice.com

To get the click-through rates you want, your email subject lines should be personalized, relevant, and engaging. Here are some examples:

  • Did you love [product]? Or hate it? Let us know!
  • We value your opinion — help us improve!
  • We want YOU to help us make our product better!
  • Up for a discount? Share your feedback for 10% off! 

Learn more > Tips for writing open worthy subject lines.

Optimize for customer engagement

A successful email marketing strategy relies on customer engagement. Here are some key email elements you need to encourage interactions.

  • An attractive email design: With the right layout, color scheme, typography, and images, you ensure easy readability and promote interaction. Use these engagement-boosting email design best practices to help you create a design that boosts conversion rates.
  • Gratitude and value: Thank customers for reading the email and explaining why their feedback is so important. Also, consider including a personalized Gmail email signature with your content details to build trust and encourage customers to engage with your review request. 
  • Personalized, relevant content: Personalized email content motivates engagement. Use customer data platform (CDP) data to tailor messages to individual customers. What is a CDP? It’s a centralized platform that collects and unifies customer information, building comprehensive customer profiles. 
  • Incentives: Offering a small discount can motivate customers to leave reviews, especially first-time buyers. That said, incentives can (sometimes) generate insincere reviews, so stress the importance of honesty. 
  • A strong call-to-action (CTA): Your CTA should direct readers straight to the reviews submission page. Use clear CTAs with bold buttons and typography to make it stand out.
  • Mobile responsiveness: If your emails are slow to load or don’t display correctly on mobile devices, your bounce rate will spike. Leverage solutions that offer advanced mobile optimization features — such as Beefree— to create responsive emails every single time.

Ask specific, concise questions

Complex, drawn-out questions that are too open-ended can disengage customers. So, get straight to the point with concise, direct questions. Here are some examples:

  • What did you think of [specific product feature]?
  • How often do you use our product?
  • What are your favorite/least favorite features?
  • How likely are you to recommend this product?
  • What could we do to improve our product?

Use a mixture of closed and open-ended questions to increase your chances of receiving meaningful responses.

Make it easy to respond

The easier it is for customers to leave a review, the more responses you’ll receive. So, make the process as seamless and convenient as possible. One way to do this is with survey emails.

Email surveys have high response rates. They can be completed within the email with minimal effort, which is a big plus for busy customers. And, they can generate a wealth of quantitative data and metrics that are quick to analyze, leading to faster improvements. BeeFree has an extensive collection of email survey templates to suit every need.

For longer review requests, include a CTA that directly links to the review submission page. Review forms should use simple, clear language, be optimized for mobile, and have a progress bar. 

You could even provide your telephone contact details to allow customers to leave a review via telephone. It’s the preferred communication method for 55% of Baby Boomers according to Hubspot, so it’s worth considering. 

Leverage small business telephone services from Vonage to access call center capabilities like virtual receptionists and CRM integrations, streamlining processes.

Also consider directing customers to leave reviews on popular review sites, such as Google and Amazon.

Optimize email timings

If you send product review requests too early, there’s a chance your customers won’t have tried your product yet. But if you send them too late, your customer might have forgotten their experience. 

So, when’s the best time to request reviews? 

Aim to send review requests within 7-14 days post-purchase. This gives customers a chance to try the product a few times, leading to more sincere, meaningful reviews. Plan for seasonal surges such as Black Friday and incorporate them into your schedules.

Key takeaways

Do email campaigns work for gathering valuable product reviews that drive improvements, boost trust, and increase sales and loyalty? 

Absolutely — but they need to be strategic.

To generate sincere reviews and valuable data, ensure your marketing emails are personalized, engaging, and optimized for convenience. And, use email list segmentation and marketing automation to ensure they’re sent to the right customers at the right time.

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