Beefree blog

How to Create a Newsletter in 9 Simple Steps

Emily Santos
Emily Santos
Nov 22, 2023
How to Create a Newsletter in 9 Simple Steps
How to Create a Newsletter in 9 Simple Steps

In our latest blog post, we explored the importance of email newsletters and the value that they can bring to your organization. In short, they serve as a way to ensure consistent and timely communication between businesses and their diverse audience. While many factors influence the outcome of your email newsletters, there are a few tried and true strategies and steps for creating newsletters that we suggest following to ensure their success.Whether you're a seasoned marketer or a small business owner venturing into the email marketing realm, this step-by-step guide, enriched with tips and insights, will illuminate the path from conceptualizing your newsletter to hitting that send button and beyond.

What is the Purpose of a Newsletter?

The purpose of email newsletters is often condensed to brand awareness, promotion, education, and retention, but what's underneath that:

  • Brand Loyalty: By providing useful content, tips, or insights, you can add unimaginable value to your audience that, in turn, will make you the go-to brand for your audience in your specific niche.
  • Stronger Relationship: Sending consistent, cohesive, and timely communications keeps your audience engaged and helps nurture a relationship between your brand and its followers.
  • Traffic: If your content resonates with your audience, they'll want to learn more. This helps drive traffic to your social, website, and any other resources linked in your email newsletter. 

A step-by-step guide to creating an email newsletter

Navigating through the nuanced newsletter creation process, we'll explore a 10-step journey that marries strategic thinking with creative execution. Each step, from defining your newsletter’s purpose to meticulously tracking its performance, serves as a crucial milestone, ensuring your message not only lands but also captivates and engages your audience.

Step 1. Define Your Newsletter Goal

Embarking on the newsletter creation journey without a clearly defined goal can make defining your email's content, design, and overall strategy a challenge. Whereas a clearly defined goal helps harmoniously align each element towards a singular purpose.Let’s delve into a few examples of newsletter goals to spark your inspiration:

  • Engage and Inform: Keep your audience abreast of the latest industry news, trends, and insights.
  • Drive Sales: Promote new products, offers, or discounts to boost sales.
  • Increase Participation: Encourage participation in events, webinars, or surveys.
  • Build Community: Foster a sense of community among subscribers by sharing user-generated content or stories.

In addition, your goal should also take into consideration the following:

  • Who is your audience? Identifying your audience's demographics, preferences, and behaviors will help tailor the goal to an action you know your readers will take. For example, you wouldn't promote events in New York if most of your audience is based in Australia. 
  • What's the primary value of this email? Every newsletter delivers something of value - be it knowledge, discounts, or entertainment.
  • What are our business goals? Internally, what is your organization trying to achieve, and what is your current focus? 

Step 2. Build a Newsletter Subscriber List

Building a robust, engaged subscriber list is paramount to ensuring your newsletter’s voyage is fruitful and impactful. A subscriber list isn’t merely a collection of email addresses; it’s a community of individuals, each with their unique interests, preferences, and needs, all uniting under the banner of your brand.Here are a few tips to guide you in building your subscriber list:

  • Craft Compelling Sign-Up Forms: Ensure your newsletter sign-up forms are visible, accessible, and enticing across your digital platforms.
  • Leverage Multiple Channels: Utilize your website, social media, and other digital channels to promote your newsletter sign-up.
  • Offer Incentives: Entice potential subscribers with exclusive content, discounts, or insights available only to newsletter crew members.
  • Ensure Ease of Subscription: Make the subscription process as seamless and straightforward as possible to encourage sign-ups.

Step 3. Segment Contacts and Create Lists

As your subscriber count grows, understanding and organizing them becomes pivotal to ensuring that your newsletters resonate and engage with your unique audiences. Segmenting your contacts allows you to tailor content to their specific interests, allowing for highly personalized experiences. This action helps build a deeper connection between your brand and its audience. Here are some tips for audience segmentation:

  • Understand Subscriber Preferences: On your sign-up form, ask questions beyond the simple "name and email address" to understand their interests. For example, something as simple as a job title can provide much insight. 
  • Monitor and Adapt: Continually assess the effectiveness of your segments, and their actions will help you make necessary changes to optimize your email newsletter's design, content, and overall strategy.

Step 4. Select an Email Newsletter Tool

Finding the right tool for you and your team can be a formidable quest. Yet, it’s a pivotal step in ensuring your newsletter engages and delights your audience.When embarking on the selection of an email newsletter tool, consider the following key features:

  • User-Friendliness: Find a tool that allows anyone on your team to seamlessly craft, edit, and visualize your newsletter without too big of a learning curve. Complex tools can often result in a loss of productivity. 
  • Deliverability: Your email newsletter tool should ensure your emails are rendered beautifully regardless of email client or device to ensure your newsletters reach the inbox, not the dreaded spam folder.
  • Template Variety: Mostly, every email tool offers templates to help you kick-start your email newsletters. Before committing, ensure those templates align with your brand, audience, and needs. Extra points if the platform allows you to create, save, and reuse your own

PRO Tip: Find a tool that allows collaboration to happen within the platform to minimize juggling between multiple tools and further increase your team's productivity.Now, an email newsletter tool is not to be confused with an email-sending platform or an email marketing platform. While these may overlap, an email newsletter tool is often an additional tool added to help optimize your email design process. Because of this, it is important that the email newsletter tool you choose should seamlessly integrate with your existing sending platforms like HubSpot, Mailchimp, or Gmail.A great example of this is Beefree.

Beefree: Email creation without limits.

Beefree is an intuitive email builder whose agnostic nature allows easy export to your sending platforms of choice. Its collaborative features allow for decentralized teams to work together on email newsletters and campaigns effortlessly. With a catalog of 1,600+ email templates, we pride ourselves in having something for everyone, and our drag-and-drop editor makes the learning curve a breeze.

Step 5. Start From Scratch or Use a Template

You have two choices when it comes to creating a newsletter: to personalize an existing template or to craft your own from the blank canvas of possibility. Both paths, while divergent, lead to the creation of a newsletter that is uniquely yours. Let’s explore these two options, ensuring your newsletter is not only a reflection of your brand but also a beacon that resonates with your subscribers.

Option 1: Personalize an Existing Newsletter Template

This path allows you to embark on your newsletter journey with a sturdy vessel crafted by experts and ready to be infused with your unique brand essence. This option comeswith its own range of benefits:

  • Efficiency: Save time and resources by starting with a pre-designed structure.
  • Consistency: Ensure your newsletters maintain a consistent, professional appearance.
  • Inspiration: Draw inspiration from expertly crafted designs.
  • Flexibility: Adapt and modify the template to align with your brand and message.

As mentioned, Beefree’s newsletter template library offers thousands of free options, ready to be molded, adapted, and transformed into a newsletter that speaks your brand’s language and connects with your audience.

Beefree's free email newsletter tempaltes

Option 2: Start with a Blank Newsletter Template

The "start from scratch" approach allows you to build your newsletter from the ground up, ensuring every element, from layout to content, is meticulously curated and distinctly yours. This path unveils its own unique advantages:

  • Unbridled Creativity: Experience the freedom to explore your creativity without being bound by pre-designed constraints.
  • Unique Design: Develop a newsletter that is distinctly yours, ensuring it stands out in the crowded inbox.
  • Full Control: Maintain comprehensive control over every component, ensuring each aspect aligns perfectly with your brand.
  • Tailored Experience: Design a user experience that is meticulously tailored to your audience’s preferences and journey.

Step 6. Must have elements to have in your email newsletters

Let's get to work designing your newsletter with Beefree, where designing your newsletter becomes a seamless blend of creativity and functionality. While the ensuing steps are crafted with Beefree’s email editor in mind, these are all elements that any email newsletter must have to ensure your newsletter design is visually compelling and effectively communicates your message, regardless of the tool you choose. Let’s dive into the meticulous art of newsletter design.

Carefully Crafted Layout

Whether you're starting from scratch or using a template, the content sections needed will be determined by the purpose and goal of your newsletter. Ask yourself: "What is the information that my readers need to know to be enticed to complete the desired action?"The layout of your emails should be placed in a manner that is easily digestible and helps guide and engage the reader through the newsletter. This can be done by maintaining a balance between text and visual elements.Tips for adding content:

  • Maintain Consistency: Ensure your content aligns with your overall message and brand voice.
  • Be Concise: Craft your message to be clear and to the point, respecting your reader’s time and attention.

With Beefree, drag and drop your content blocks, such as text, images, and buttons, into your email. If you're starting with a template, our first suggestion is to first assess the email and see if any sections don't align with you. Like we did for our template below:

Beefree drag and drop email editor to build email newsletters

Regardless, a well-crafted layout is has a balance of text and visual elements, ensuring your content is both engaging and easily digestible.

Visual Elements

Long gone are the days of text-only emails. Images, videos, and GIFs are visual anchors in your newsletter, capturing attention and enhancing your narrative. They also help provide balance in your emails to help guide and break up text-heavy sections.Tips for including images:

  • Quality Matters: Ensure your images are optimized for emails viewed on desktop and mobile. 
  • Alignment: Your images should be visual representations of your brand and the message that you are trying to convey in the email. Otherwise, they might distract the reader from your message rather than engage. 

If you're starting with a template on Beefree, you can easily change the images by clicking on the image and clicking "change image" on the sidebar. If you're starting from scratch, you can navigate to the “Content” tab and simply drag the “Image” content block into your template. You can upload your own images and store them using our File Manager to retrieve them for future use.Beefree also offers a stock image and GIF library to incorporate visual elements into your newsletters easily.

Beefree drag and drop email editor to build email newsletters: adding images

Brand Elements

Infusing your newsletter with your brand elements ensures that your emails are recognized immediately by your readers. Brand elements include your logo, brand colors, pre-defined fonts, icons, etc.Tips for adding brand elements:

  • Consistency is Key: Ensure all elements, from colors to fonts, are consistent with your brand guidelines.
  • Visibility: Ensure your logo is placed prominently, ensuring immediate brand recognition.

Within Beefree, you can easily set your style guidelines to ensure everyone on your team can design on-brand messaging. You can also save content blocks that are frequently used to save time when building your emails.All of these are better known as "email design systems," which are built to help you save time, resources, and cohesiveness in all of your communication efforts.https://www.youtube.com/watch?v=GCmxbuk4PRA&t=56s

Prominent CTA Buttons

CTA buttons should be influenced by the goal you want the reader to take. They should be placed throughout the newsletter to ensure the reader can take action at any time.Tips for creating CTA buttons:

  • Stand Out: Ensure your CTA is visually prominent. This means not hiding them in between elements, adding ample spacing around the CTA, and ensuring the color of the button doesn't blend in with its background. Although it should stand out, it should still remain harmoniously integrated into your overall design.
  • Concise Text: Use clear and concise copy that clearly communicates the action you want the reader to take. Do not leave any room for interpretation.

In Beefree, you can create pre-defined CTA buttons that align with your most frequently sent emails. Adding new buttons is as easy as dragging the “Button” content block into your email.

Beefree drag and drop email editor to build email newsletters: adding buttons

Step 7. Make Sure Your Newsletter is Legally Compliant

Navigating through the realm of email marketing also involves ensuring that your newsletter adheres to the various legal standards and regulations that govern digital communication. Ensuring legal compliance is not merely a step but a fundamental pillar that upholds the integrity and legality of your email marketing endeavors. From adhering to data protection regulations to ensuring transparent communication, legal compliance safeguards your brand, reputation, and the trust that your subscribers place in you.Here are some general suggestions to ensure your emails are compliant:

  • Adhere to Regulations: Ensure your newsletter complies with regulations such as GDPR or CAN-SPAM, safeguarding both subscriber data and communication.
  • Transparent Opt-In: Ensure that your subscription process is clear, transparent, and provides adequate information regarding the nature of your newsletters.
  • Easy Opt-Out: Provide a clear and straightforward process for subscribers to opt out of your newsletters anytime.
  • Protect Data: Ensure that subscriber data is stored, processed, and protected in adherence to relevant data protection regulations.

In addition, email footer requirements are upheld by email-sending platforms. In Beefree, under "Rows," you will see various footer options that adhere to HubSpot and Mailchimp guidelines ready for use. If you use a different ESP, be sure to build your footer with their unique requirements in mind.

Step 8. Preview and Test Emails

In the final stages of our newsletter creation journey, previewing and testing stand as crucial waypoints, ensuring that your crafted message is not only visually appealing but also functionally flawless across various email landscapes. This step involves scrutinizing your newsletter through the lenses of different devices and email clients, ensuring that each subscriber, regardless of their digital window, experiences your message in its full splendor.

Beefree "preview mode"

Beefree "preview mode"Here are a few tips to ensure your previews and tests lead to a standing ovation in every inbox:

  • Multi-Device Testing: Ensure your newsletter shines across all devices, from desktops to smartphones.
  • Different Email Clients: Verify that your design and functionality remain intact across various email clients, such as Gmail, Outlook, and Yahoo.
  • Link Functionality: Ensure all your links, from CTAs to social icons, are functioning and leading to the correct destinations.
  • Spelling and Grammar: A final check on the language, ensuring that your message is not only clear but also error-free.

Step 9. Track Performance and Create Iterations

This final step involves diving into the analytics, exploring how our subscribers interacted with our newsletter, and uncovering triumphs and areas ripe for enhancement.This step is crucial for ensuring that each newsletter is a stepping stone towards deeper engagement and connection with our audience.Here are some navigational tips when it comes to tracking performance:

  • Analyze Engagement: Dive into metrics like open rates, click-through rates, and engagement with specific content.
  • Subscriber Feedback: Pay attention to any direct feedback or responses from your subscribers.
  • Iterate and Enhance: Use the insights gained to refine and enhance subsequent newsletters, ensuring continual improvement.
  • A/B Testing: Consider employing A/B testing in future sends, exploring what content, design, and strategies resonate most.

Start Creating Your Own Newsletters Today

The path to creating your own successful newsletter lies ahead! We hope that with the knowledge, insights, and tools shared, you feel equipped and ready to start forging connections, telling stories, and engaging your audiences in a way that is unique to you!If you need somewhere to get started and inspired, browse through our extensive catalog of free templates. We guarantee you'll find something that fits your needs ;)Happy designing!

5 Reasons Why HubSpot Users Love Beefree

HubSpot’s design tools can sometimes feel restrictive for marketers looking to create distinctive branding or highly customized designs. This is where Beefree comes in.
Beefree team
Dec 5, 2024

HubSpot is one of the world’s leading CRMs, seamlessly merging sales, marketing, and customer service into a single, powerful dashboard. With tools for email marketing, lead generation, and landing page creation, HubSpot enables you to connect with customers more effectively and drive meaningful results.

However, HubSpot’s design tools can sometimes feel restrictive for marketers looking to create distinctive branding or highly customized designs.

This is where Beefree comes in—the ideal solution for HubSpot users looking to flex their creative chops in designing emails and landing pages. With drag-and-drop editing, advanced customization options, and an extensive template library, Beefree makes it easy to capture your brand’s identity and stand out in today’s crowded market.

https://uevi.co/7371IQEF 

1. 1,700+ free customizable email and page templates

HubSpot’s templates work for simple designs, but users often describe them as “bland” or “limiting.” 

Beefree users are spoiled for choice with over 1,700 free customizable templates that go far beyond HubSpot’s basic designs. These templates serve as the perfect starting point for building impactful campaigns.

Beefree’s intuitive design tools let you tweak the template in real time, making it easy to produce professional-quality creations that perfectly reflect your brand’s identity—no design experience required. These pre-built layouts are major time-savers, too, with 82% of users reporting faster email creation using Beefree.

https://uevi.co/7371IQEF

2. Advanced design elements for true creative freedom

Customization can be a challenge for many HubSpot users; for instance, some report that it’s “impossible” to create a table without coding the design yourself. Unfortunately, not every user has the technical skills—not to mention the time—to perfect their emails with HubSpot alone. 

Beefree elevates your designs with an extensive collection of creative elements, all easily customizable using its powerful editor.

Some of these elements, like rounded corners and unlimited columns, aren’t available in HubSpot. Others, like creating a table to present data in a clean and organized way, are far easier to build in Beefree.

These creative elements make it that much easier to showcase your brand identity, communicate your message effectively, and design beautiful, original campaigns. They help you move beyond cookie-cutter designs and deliver something truly unique.

Remember: Eye-catching emails grab your audience’s attention instantly, helping your message stand out in crowded inboxes while staying true to your brand.

https://uevi.co/9986ULYW

3. Reusable content blocks for always-on-brand campaigns

Beefree’s reusable content blocks make it simple to maintain consistency across all your campaigns.

Simply save your branded elements—headers, footers, logos, and CTA buttons—once, then re-use them in future designs with a single click of a button.

This convenient feature helps HubSpot users streamline their workflow by eliminating repetitive design tasks — potentially saving you hours per campaign. 

https://uevi.co/1491YKUH 

4. Mobile-responsive designs out the box

Beefree’s editor includes built-in mobile responsiveness, which means your emails and landing pages automatically adjust to any screen size with no extra effort. This ensures your campaigns look great on every device, from desktops to smartphones.

For even greater control, Beefree supports mobile design mode, enabling HubSpot users to fine-tune your designs for smaller screens. Simply select the device size you’re optimizing for and make adjustments using the intuitive visual editor.

This allows you to deliver a tailored, on-brand experience, no matter how your audience views your content.

https://uevi.co/4690JNKE 

5. Easy integration

Whether you're crafting unique branded elements or designing dynamic content, Beefree gives you the tools to create campaigns that align perfectly with your brand vision. Best of all, integrating HubSpot with Beefree takes just seconds. 

Beefree and HubSpot: A match made in email heaven

Integrating Beefree with HubSpot offers a powerful solution for marketers looking to elevate their email campaigns. HubSpot provides the engine for powering your marketing, while Beefree boosts the creative aspect, letting you bring your brand vision to life with ease.

For example, one of Beefree’s customers, Folderly—an all-in-one email deliverability platform—experienced significant improvements by combining HubSpot and Beefree. 

By designing emails in Beefree and sending them using HubSpot, Folderly streamlined their workflow, reducing campaign creation time from days to hours. This efficiency freed the team to focus on other key tasks, while maintaining high-quality, on-brand designs.

This integration not only sped up their processes but also boosted open rates by 15%, demonstrating the effectiveness of combining Beefree's advanced design tools with HubSpot's marketing automation.

“With Beefree, we can create beautiful designs and quickly integrate them into our workflows. By connecting our HubSpot account to Beefree, we can easily transfer the email designs to HubSpot, making the entire process highly efficient and smooth.”

- Kate Lavrenchuk, Marketing Lead at Folderly

Read more about Folderly’s success story with Beefree here

How to Conduct a Robust Email Marketing Audit

An email audit is a health check of every aspect of your email marketing campaigns. It means analyzing your current efforts to identify areas for improvement. Here's how to conduct a robust email audit.
Beefree team
Nov 27, 2024

Email remains one of the most effective marketing channels around, but what do you do when your campaigns aren’t getting the desired results? If your click-through rates and conversions are languishing way below your targets, it may be time for an email marketing audit. 

Regular audits make sure every area of your email marketing is fine-tuned, whilst also keeping you compliant with data protection regulations. Keep reading for our tips on conducting a comprehensive audit that will get your email marketing in top-notch condition.

How to audit an email marketing program

There are many aspects that go into creating high-performing email marketing campaigns and an audit aims to address all of them. Here’s how to make yours as successful as possible. 

Preparing for the audit 

Before doing anything else, it’s best to decide what your goals are. Your priorities will likely be primarily performance-based but don’t forget about your data privacy responsibilities along the way. Adopting a risk management solution early on can help you monitor security and compliance, so you can efficiently find and address any vulnerabilities. 

This will give you peace of mind as you also work towards improving the results of your email campaigns. Whether it’s boosting engagement or improving conversion rates, having a clear idea of what you want to achieve will guide your efforts. 

For example, if your main goal is to improve customer retention, it’s a good idea to focus your email audit on metrics that reflect engagement over time. Another thing you want to organize before you get started is the right tools. Just as you need the right free proxy list for your IT department, you need to look at the tools that will best serve your email campaigns.

Start with your email service provider (ESP) dashboard to plan which metrics you want to look at. An email analytics platform is also an important tool to help you track your progress, ideally one that integrates with your SP, so you have everything in one place to assess progress and make informed decisions. 

Reviewing email content 

Take a good look at your email content. Does it reflect your brand voice? Is it consistent with your messaging across other platforms? If you think there is room for improvement, an AI email assistant can be a big help. 

Start with your subject lines and consider whether they are clear, inviting, and engaging. A subject line works best when it makes the recipient curious but also gives them a clue to what’s in the email. Look at the body of the emails next and assess whether there is continuity in style and tone across your communications. 

What’s more, is it in line with the goals of your campaign? You want the messaging to be engaging with relevant content. Plus, it’s advisable for every email to have a strong call to action (CTA) that will drive your email clicks, and make them enticing and actionable for the best results. 

Finally, take stock of the visual elements of your emails, are they adding value? Do they look good on all kinds of screen sizes? Getting the email design elements right will maintain a professional look and also help the engagement rates of your campaigns. 

Analyzing email metrics

Another important part of an email marketing audit is tracking the right metrics. They will give you the information you need to make changes and create a more effective email marketing strategy

  • Open rates: It’s good to get a clear idea of how many people are actually opening your emails. However, bear in mind that some privacy features, such as Apple’s Mail privacy Protection, can skew this data so it’s not always reliable on its own.
  • Click-Through Rates (CTR): If your recipients actually open your emails, how many then take action? Your CTR will show you how good your email engagement is and tell you how well your content is working.
  • Bounce rates and unsubscribe rates: A high bounce rate indicates deliverability problems, suggesting you may have a lot of invalid email addresses or potential email list management issues. Unsubscribe rates, on the other hand, will tell you whether your recipients are switching off from your content.  

A/B testing as an optimization tool

To really understand email performance metrics, A/B testing is required. It’s a valuable tool for achieving continuous improvement within lifecycle email marketing and will help you to understand what’s working (and what isn't) much quicker. 

For the best results, test one element at a time. That could be the subject line, the CTA, or even the time of day you send the email. Send two different versions to small segments of your email list and analyze the performance metrics to see which one does better. Going forward, you can keep the best elements of each test to optimize every email you send. 

Email list hygiene and segmentation 

Regular housekeeping of your subscriber list will keep it clean and make sure your emails are received by an engaged audience. A good starting point is to try re-engagement email campaigns to get inactive subscribers involved again. Still, it’s also wise to routinely identify and remove those who remain inactive after a reasonable attempt at re-engagement. 

You can also improve the effectiveness of your email marketing campaigns through segmentation, which targets specific demographics or behaviors for a more personal approach. Use data from your CRM platform and CRM call center software to create more precise audience segments and tailor the content of your emails for the biggest impact.

It’s also vital to maintain compliance with regional data protection laws such as GDPR email marketing requirements by carefully managing consent and acting on unsubscribes efficiently, thereby safeguarding your brand reputation and the security of your data. 

Email deliverability and technical settings

Technical configurations are responsible for getting your emails into recipients’ inboxes. Email authentication protocols such as SPF, DKIM, and DMARC verify them and prevent them from ending up in a spam folder. 

Keep reviewing email frequency and send times too, as sending them at the wrong time can harm engagement and present issues with deliverability. Additionally, keep up to date with email practices to avoid spam traps and protect your reputation. 

If you’re handling sensitive customer data, getting your infrastructure in line with SOC 2 audit requirements will make sure that your email system is in full compliance with security and privacy standards. You can then be confident that your customer's data will be kept safe and their trust maintained.

Building a future-ready strategy 

A successful email marketing audit will give you the knowledge to develop a strategy to scale and continuously improve in the future. You might identify opportunities to automate repetitive tasks to improve the consistency of service and save time. 

Another way to improve your campaigns is a content calendar, which will keep you on track with your goals and important events. You might also consider integrating your email with other channels, such as SMS marketing, to create continuity in omnichannel communication

Remember, if you do incorporate SMS marketing, TCPA compliance is essential. It regulates how and when you can send marketing messages to customers. This is important from a legal standpoint, but will also make sure you don’t damage the trust your customers have shown in you by sharing their contact details. 

Your first steps towards a better email strategy 

An email audit is a health check of every aspect of your email marketing campaigns. It means taking the time to analyze what you’re doing currently so you can work out where you’re most in need of improvement. The result is a detailed picture that allows you to take action and optimize your email marketing efforts for better engagement, clicks, and conversion rates.

10+ Years of Evolution in The Email Industry

Justine Jordan, Head of Strategy and Community at Beefree shares how she has seen the email industry evolve over the last 10+ years and her hopes for the future.
Justine Jordan
Nov 19, 2024

Hi! In case we haven’t met before, I’m Justine Jordan, the Head of Strategy and Community here at Beefree. Over the past 16 years, I’ve worn many hats: designer, developer, marketer, community builder, and even the occasional cat GIF curator. I’ve been fortunate to build a career based on deep expertise in all things inbox, where I’ve seen firsthand the incredible potential of using email to connect people and businesses.

Way back in 2007, I fell into the email industry almost by accident. Fresh out of college, I started my career as a designer focused on creating print and brand assets. Frustrated by what felt like a lack of impact and respect in my design role, I wanted to be seen as someone who could help drive business success. Unlike brochures, email design offered instant feedback—opens, clicks, and conversions could tell a story.

I was hooked. And as the industry grew, so did my appreciation for email's ability to forge direct connections with people, right in their inboxes.

And yet, we all know that 16 years in any field (especially email!) is a long time. Email today is vastly different from the scrappy marketing channel I stumbled upon in 2007—even though its core mission remains the same: building meaningful, personal connections that drive business results. So, let’s dive into the fascinating, often underappreciated evolution of email and explore why it remains as relevant and impactful as ever.

A decade of opportunities and challenges

Personalization and the journey to hyper-relevance

When I started, email was largely one-size-fits-all. Campaigns were often “send and pray” or involved very simple or binary yes/no personalization. 

Today, personalization has evolved beyond first names in subject lines to sophisticated, data-driven approaches. Marketing teams can now leverage insights from browsing behavior, purchase history, and even real-time data, adapting dynamically to each recipient’s preferences and past interactions. This technology is still advancing rapidly—it’s hard to believe that it was barely possible two decades ago. 

Rendering issues

In the past, we’d spend hours making sure emails looked as good in Outlook as they did in Gmail—and, going further back, in Lotus Notes! The visual building tools in most ESPs were buggy and produced bloated HTML that was ready for the web, but didn’t meet the unique constraints of email.

Fast forward to today, and while rendering challenges haven’t disappeared entirely, they’re far less consuming. Gmail's support for embedded CSS was a game changer, signaling an era where our designs could focus more on creativity and less on workarounds.

Rendering tools made this process easier, and drag-and-drop editors like Beefree produce clean, email-friendly HTML. What once required hours of coding and testing now takes minutes, freeing email marketers to focus on crafting their messages instead of debugging their code​​. 

Mobile-first and responsive design

Mobile-optimized email design used to be a “nice to have,” but today, it's essential. 

Brands must deliver a seamless experience across a wide range of devices and subscriber preferences​. This shift required us to think beyond just fitting content on smaller screens; it required a rethinking of layout, typography, and hierarchy. Today, it's about more than just looking good on mobile—it's about providing immediate, relevant, and accessible information.

Interactive and accessible emails

Today’s email campaigns go beyond static images and blocks of text. Interactivity, whether through embedded videos, polls, or even checkout functionality within the email, is changing the game. We’re offering richer experiences that invite users to engage directly within their inboxes​. 

At the same time, accessibility has become a critical consideration. Making sure that everyone can receive and understand your message, regardless of any disabilities or assistive devices they may be using isn’t just good practice, it's an industry standard.

Privacy, authentication, and the role of trust

Over the past decade, privacy regulations like GDPR and CCPA along with authentication requirements from major receivers like Gmail and Yahoo have reshaped how people view the inbox and their relationship with brands that send email. 

While the introduction of these new regulations initially posed considerable questions, confusion, and challenges, they also served as a valuable reminder that great marketing starts with trust, transparency, and consent. This shift encouraged brands to communicate with audiences in a more transparent, respectful way, reinforcing the idea that consumers own their data.

Email’s place in the C-Suite

Email marketing has always had champions, though convincing executives of its strategic value hasn’t always been easy. Over time, email advocates—often the Email Geeks among us—have successfully positioned email not as a tool for increased revenue but as a trusted channel for delivering essential information and building long-term relationships​. Today, email is often recognized as a valuable asset in C-suite conversations about customer experience, retention, and ROI.

The power of community

The email industry has grown from a niche group into a thriving community that shares, supports, and learns from one another. I’ve had the privilege of being part of a community that openly shares best practices and fosters innovation. 

Events like Unspam, Email Camp, and Litmus Live highlight just how much email professionals have pushed boundaries over the past decade​. This spirit of collaboration keeps the industry strong and forward-looking.

My #1 Lesson: Put People First

If there’s one lesson I’ve learned, it’s this: email should serve the audience, not just the business. 

Reaching people in their inbox is a privilege, not a right. Too many brands treat email like an ATM, pumping out sales and promotions without considering the impact on loyalty, retention, or the user experience. Yet the companies that treated their emails as conversations rather than megaphones? They’re the ones that thrived.

Email is unique because it arrives in a personal space (the inbox) where people are expecting personal messages and relevance. It’s an honor to land in someone’s inbox, so the content should meet that privilege with empathy and value. 

Some of my favorite brands—like Going—understand this: they craft emails that feel like they are speaking directly to me—thoughtful, helpful, and human​​. That’s the level of care that builds trust and loyalty. 

Advice for the future: Embrace empathy and experiment

Reflecting on the past decade in email marketing feels like watching an old friend evolve. I've seen firsthand how a channel that is frequently sidelined and declared “dead” has become a pivotal player helping businesses grow and connect with their audience. 

With each email renaissance comes new trends, innovations, preferences, and technology. 

Every few years, email redefines its role in our lives as marketers, business leaders, and as humans. Email's journey has been one of resilience, adapting to new trends, regulations, and consumer expectations while remaining at the heart of customer engagement. 

For anyone starting off in email, my biggest advice is always keep your audience at the heart of your campaigns. Email marketing is both art and science, and finding that balance is what makes this industry so rewarding. 

Don’t be afraid to test your ideas—measure, refine, and get creative with how you deliver value. But always remember, the inbox is personal territory. If you respect that space, you’ll have a powerful, lasting connection with your audience.

I’d also suggest building a solid understanding of the complexity behind email—learn the basics of deliverability, the role of email in multi-channel lifecycle and marketing campaigns, connecting data and APIs, multivariate testing, and stay current with the latest tools and platforms. 

With AI, privacy regulations, and rising consumer expectations, we’re bound to see even more shifts in how we approach email. Knowing how these elements work under the hood will only make you a more effective, innovative marketer. 

But one thing remains: the need to make email human-centric. This will mean staying adaptable and continuing to create value-driven content that aligns with the subscriber's needs. Far from dead, the real magic of email is the central role it plays in our lives—and it’s not going anywhere. Here’s to another decade of email evolution 🙌

5 Reasons Why HubSpot Users Love Beefree

HubSpot’s design tools can sometimes feel restrictive for marketers looking to create distinctive branding or highly customized designs. This is where Beefree comes in.
Beefree team
Beefree team
5 Dec
2024

HubSpot is one of the world’s leading CRMs, seamlessly merging sales, marketing, and customer service into a single, powerful dashboard. With tools for email marketing, lead generation, and landing page creation, HubSpot enables you to connect with customers more effectively and drive meaningful results.

However, HubSpot’s design tools can sometimes feel restrictive for marketers looking to create distinctive branding or highly customized designs.

This is where Beefree comes in—the ideal solution for HubSpot users looking to flex their creative chops in designing emails and landing pages. With drag-and-drop editing, advanced customization options, and an extensive template library, Beefree makes it easy to capture your brand’s identity and stand out in today’s crowded market.

https://uevi.co/7371IQEF 

1. 1,700+ free customizable email and page templates

HubSpot’s templates work for simple designs, but users often describe them as “bland” or “limiting.” 

Beefree users are spoiled for choice with over 1,700 free customizable templates that go far beyond HubSpot’s basic designs. These templates serve as the perfect starting point for building impactful campaigns.

Beefree’s intuitive design tools let you tweak the template in real time, making it easy to produce professional-quality creations that perfectly reflect your brand’s identity—no design experience required. These pre-built layouts are major time-savers, too, with 82% of users reporting faster email creation using Beefree.

https://uevi.co/7371IQEF

2. Advanced design elements for true creative freedom

Customization can be a challenge for many HubSpot users; for instance, some report that it’s “impossible” to create a table without coding the design yourself. Unfortunately, not every user has the technical skills—not to mention the time—to perfect their emails with HubSpot alone. 

Beefree elevates your designs with an extensive collection of creative elements, all easily customizable using its powerful editor.

Some of these elements, like rounded corners and unlimited columns, aren’t available in HubSpot. Others, like creating a table to present data in a clean and organized way, are far easier to build in Beefree.

These creative elements make it that much easier to showcase your brand identity, communicate your message effectively, and design beautiful, original campaigns. They help you move beyond cookie-cutter designs and deliver something truly unique.

Remember: Eye-catching emails grab your audience’s attention instantly, helping your message stand out in crowded inboxes while staying true to your brand.

https://uevi.co/9986ULYW

3. Reusable content blocks for always-on-brand campaigns

Beefree’s reusable content blocks make it simple to maintain consistency across all your campaigns.

Simply save your branded elements—headers, footers, logos, and CTA buttons—once, then re-use them in future designs with a single click of a button.

This convenient feature helps HubSpot users streamline their workflow by eliminating repetitive design tasks — potentially saving you hours per campaign. 

https://uevi.co/1491YKUH 

4. Mobile-responsive designs out the box

Beefree’s editor includes built-in mobile responsiveness, which means your emails and landing pages automatically adjust to any screen size with no extra effort. This ensures your campaigns look great on every device, from desktops to smartphones.

For even greater control, Beefree supports mobile design mode, enabling HubSpot users to fine-tune your designs for smaller screens. Simply select the device size you’re optimizing for and make adjustments using the intuitive visual editor.

This allows you to deliver a tailored, on-brand experience, no matter how your audience views your content.

https://uevi.co/4690JNKE 

5. Easy integration

Whether you're crafting unique branded elements or designing dynamic content, Beefree gives you the tools to create campaigns that align perfectly with your brand vision. Best of all, integrating HubSpot with Beefree takes just seconds. 

Beefree and HubSpot: A match made in email heaven

Integrating Beefree with HubSpot offers a powerful solution for marketers looking to elevate their email campaigns. HubSpot provides the engine for powering your marketing, while Beefree boosts the creative aspect, letting you bring your brand vision to life with ease.

For example, one of Beefree’s customers, Folderly—an all-in-one email deliverability platform—experienced significant improvements by combining HubSpot and Beefree. 

By designing emails in Beefree and sending them using HubSpot, Folderly streamlined their workflow, reducing campaign creation time from days to hours. This efficiency freed the team to focus on other key tasks, while maintaining high-quality, on-brand designs.

This integration not only sped up their processes but also boosted open rates by 15%, demonstrating the effectiveness of combining Beefree's advanced design tools with HubSpot's marketing automation.

“With Beefree, we can create beautiful designs and quickly integrate them into our workflows. By connecting our HubSpot account to Beefree, we can easily transfer the email designs to HubSpot, making the entire process highly efficient and smooth.”

- Kate Lavrenchuk, Marketing Lead at Folderly

Read more about Folderly’s success story with Beefree here

How to Conduct a Robust Email Marketing Audit

An email audit is a health check of every aspect of your email marketing campaigns. It means analyzing your current efforts to identify areas for improvement. Here's how to conduct a robust email audit.
Beefree team
Beefree team
27 Nov
2024

Email remains one of the most effective marketing channels around, but what do you do when your campaigns aren’t getting the desired results? If your click-through rates and conversions are languishing way below your targets, it may be time for an email marketing audit. 

Regular audits make sure every area of your email marketing is fine-tuned, whilst also keeping you compliant with data protection regulations. Keep reading for our tips on conducting a comprehensive audit that will get your email marketing in top-notch condition.

How to audit an email marketing program

There are many aspects that go into creating high-performing email marketing campaigns and an audit aims to address all of them. Here’s how to make yours as successful as possible. 

Preparing for the audit 

Before doing anything else, it’s best to decide what your goals are. Your priorities will likely be primarily performance-based but don’t forget about your data privacy responsibilities along the way. Adopting a risk management solution early on can help you monitor security and compliance, so you can efficiently find and address any vulnerabilities. 

This will give you peace of mind as you also work towards improving the results of your email campaigns. Whether it’s boosting engagement or improving conversion rates, having a clear idea of what you want to achieve will guide your efforts. 

For example, if your main goal is to improve customer retention, it’s a good idea to focus your email audit on metrics that reflect engagement over time. Another thing you want to organize before you get started is the right tools. Just as you need the right free proxy list for your IT department, you need to look at the tools that will best serve your email campaigns.

Start with your email service provider (ESP) dashboard to plan which metrics you want to look at. An email analytics platform is also an important tool to help you track your progress, ideally one that integrates with your SP, so you have everything in one place to assess progress and make informed decisions. 

Reviewing email content 

Take a good look at your email content. Does it reflect your brand voice? Is it consistent with your messaging across other platforms? If you think there is room for improvement, an AI email assistant can be a big help. 

Start with your subject lines and consider whether they are clear, inviting, and engaging. A subject line works best when it makes the recipient curious but also gives them a clue to what’s in the email. Look at the body of the emails next and assess whether there is continuity in style and tone across your communications. 

What’s more, is it in line with the goals of your campaign? You want the messaging to be engaging with relevant content. Plus, it’s advisable for every email to have a strong call to action (CTA) that will drive your email clicks, and make them enticing and actionable for the best results. 

Finally, take stock of the visual elements of your emails, are they adding value? Do they look good on all kinds of screen sizes? Getting the email design elements right will maintain a professional look and also help the engagement rates of your campaigns. 

Analyzing email metrics

Another important part of an email marketing audit is tracking the right metrics. They will give you the information you need to make changes and create a more effective email marketing strategy

  • Open rates: It’s good to get a clear idea of how many people are actually opening your emails. However, bear in mind that some privacy features, such as Apple’s Mail privacy Protection, can skew this data so it’s not always reliable on its own.
  • Click-Through Rates (CTR): If your recipients actually open your emails, how many then take action? Your CTR will show you how good your email engagement is and tell you how well your content is working.
  • Bounce rates and unsubscribe rates: A high bounce rate indicates deliverability problems, suggesting you may have a lot of invalid email addresses or potential email list management issues. Unsubscribe rates, on the other hand, will tell you whether your recipients are switching off from your content.  

A/B testing as an optimization tool

To really understand email performance metrics, A/B testing is required. It’s a valuable tool for achieving continuous improvement within lifecycle email marketing and will help you to understand what’s working (and what isn't) much quicker. 

For the best results, test one element at a time. That could be the subject line, the CTA, or even the time of day you send the email. Send two different versions to small segments of your email list and analyze the performance metrics to see which one does better. Going forward, you can keep the best elements of each test to optimize every email you send. 

Email list hygiene and segmentation 

Regular housekeeping of your subscriber list will keep it clean and make sure your emails are received by an engaged audience. A good starting point is to try re-engagement email campaigns to get inactive subscribers involved again. Still, it’s also wise to routinely identify and remove those who remain inactive after a reasonable attempt at re-engagement. 

You can also improve the effectiveness of your email marketing campaigns through segmentation, which targets specific demographics or behaviors for a more personal approach. Use data from your CRM platform and CRM call center software to create more precise audience segments and tailor the content of your emails for the biggest impact.

It’s also vital to maintain compliance with regional data protection laws such as GDPR email marketing requirements by carefully managing consent and acting on unsubscribes efficiently, thereby safeguarding your brand reputation and the security of your data. 

Email deliverability and technical settings

Technical configurations are responsible for getting your emails into recipients’ inboxes. Email authentication protocols such as SPF, DKIM, and DMARC verify them and prevent them from ending up in a spam folder. 

Keep reviewing email frequency and send times too, as sending them at the wrong time can harm engagement and present issues with deliverability. Additionally, keep up to date with email practices to avoid spam traps and protect your reputation. 

If you’re handling sensitive customer data, getting your infrastructure in line with SOC 2 audit requirements will make sure that your email system is in full compliance with security and privacy standards. You can then be confident that your customer's data will be kept safe and their trust maintained.

Building a future-ready strategy 

A successful email marketing audit will give you the knowledge to develop a strategy to scale and continuously improve in the future. You might identify opportunities to automate repetitive tasks to improve the consistency of service and save time. 

Another way to improve your campaigns is a content calendar, which will keep you on track with your goals and important events. You might also consider integrating your email with other channels, such as SMS marketing, to create continuity in omnichannel communication

Remember, if you do incorporate SMS marketing, TCPA compliance is essential. It regulates how and when you can send marketing messages to customers. This is important from a legal standpoint, but will also make sure you don’t damage the trust your customers have shown in you by sharing their contact details. 

Your first steps towards a better email strategy 

An email audit is a health check of every aspect of your email marketing campaigns. It means taking the time to analyze what you’re doing currently so you can work out where you’re most in need of improvement. The result is a detailed picture that allows you to take action and optimize your email marketing efforts for better engagement, clicks, and conversion rates.

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