Beefree blog

A Publisher’s Guide to Email Advertising

Beefree team
Beefree team
Nov 4, 2015
A Publisher’s Guide to Email Advertising
A Publisher’s Guide to Email Advertising

Advertising revenue continues to be the bread and butter for many publishers. Over the last years, advertising revenue has changed its form, moving from traditional media to digital, mobile and beyond.Following this digital shift, many publishers are using advertising in their email newsletter publications to generate a steady revenue source. In some cases, email advertising accounts for over 20% of total ad revenue!In this blog post we'll shine a light into how ads in email are used by a number of publishers and provide you with a snapshot of how they're incorporating ads in their email newsletter publications — including which email ad types are being used and what's the technology behind.

Email advertising commonly accounts for over 20% of total ad revenue.

In This Guide

  • Email Ad Types
  • How Top Publishers Use Ads in Emails
  • How Top Tech Publications Use Ads in Emails
  • How Newsletter-Only Companies Use Ads in Emails
  • How Mid-sized Publishers Use Ads in Emails
  • Ad Technology Providers & Ad Networks
  • Best Practices for Email Ad Design

Email Ad Types

The way ads appear in emails differs from brand to brand and publisher to publisher, but they tend to fall into three main categories: display ads, native ads and sponsored emails.

1. Display/Banner Ads

Display advertisements, also known as banner ads, are a form of ads embedded into a website — or in this case, into an email — that typically include static or animated images, a video and/or text that communicates a marketing message.You’ve seen them before. Check out this example from PureWow, a digital publication featuring women’s lifestyle content. The newsletter included a Forever21 display ad at the bottom of the message:

advertisement in email newsletter

Display ads have been around pretty much since the internet has existed, and that means they’re in our email inboxes, too. But these days, banner ads are often considered outdated eyesores that people have learned to tune out. Click-through rates on banner ads have reportedly fallen to a meager 0.06% (way down from 78% on the first banner ad ever in 1994).However, despite fears of “banner blindness,” brands still use them. As you’ll see in our section on Display Ads in detail, advertisers and designers strive to be increasingly creative and clever with banner ads — so you can count on continuing to see banner ads in emails.Many display ads you see in your browser while surfing the web are targeted, interest-based ads that are displayed based on your browsing history. These ads can be based on the content of the page you’re visiting or the registration information you provide. They could also be shown based on predictions about your interests generated from your visits to other websites (via cookies).You’ve probably seen the AdChoices logo in the corner of a display ad. AdChoices gives readers some control over the content of these targeted ads:

adchoices logo

The AdChoices program has been around since 2011 and is managed by the Digital Advertising Alliance (DAA). Its stated goal is to provide consumers with information about how online advertising works and the choices you have. Click on an ad with the AdChoices logo, and you can control whether you receive interest-based advertising and from which companies.This type of display ads exist in email, too. Some publishers use a separate platform (like LiveIntent, which we'll revisit in the Ad Networks & Tech Providers section) designed to place real-time advertising in email. The moment an email newsletter is opened, a user-interest ad populates via HTML code.Here’s an example from email newsletter Cut. See the “Recommended by PowerInbox” text? PowerInbox helps publishers and brands provide personalized ads that subscribers are more likely to engage with.

sponsored email ad

2. Native Ads

Native advertising — we’re sure you’ve heard the term. But if you’ve wondered what exactly it means, you’re not alone. Native ads can look different for different publishers. Essentially, native ads are ad content that fits seamlessly into the existing content of the brand or publisher.The IAB describes it this way: “Native advertising is paid ads that are so cohesive with the page content, assimilated into the design, and consistent with the platform behavior that the viewer simply feels that they belong.” It’s emerged more prominently in the last few years as a way for marketers to engage with consumers on a new level — a way to connect with a built-in audience by providing quality content that could already be there, making it feel like a “native” or natural experience.Because there is no “standard” in native advertising, the approach has faced a lot of controversy. Readers have, at times, felt fooled by native ads that appeared to be “pure” journalism or regular site content only to find out what they’re reading is a paid advertisement.That’s why it’s become critical for native ads to be easily distinguished if brands want to maintain readership and consumer trust and loyalty.The Interactive Advertising Bureau advocates that, for paid native ad units, clarity and prominence of the disclosure is paramount. The disclosure must:

  1. Use language that conveys that the advertising has been paid for, thus making it an advertising unit, even if that unit does not contain traditional promotional advertising messages.
  2. Be large and visible enough for a consumer to notice it in the context of a given page and/or relative to the device that the ad is being viewed on.

Simply put: Regardless of context, a reader should be able to distinguish between what’s paid advertising and what’s publisher editorial content.Here’s what a native ad looks like in the OZY Weekender (see: “Reap the benefits of a sustainable closet”). OZY let you know at the beginning of the message that the email was sponsored by Cariuma.

email advertising best practices

An oft-cited benefit of native ads — when they're transparent and not “sneaky” — is that they're way more relevant for a target audience than traditional ads. The same holds true for interest-based display ads. The more an advertiser understands a person's interests and behaviors, the more targeted the ads can be. In theory, this benefits both parties.Plus, native ads are less in-your-face than typical banner ads. The approach forces brands to create content that many readers perceive as higher quality than traditional ads, making native advertising a particularly exciting and appealing advertising method for many publishers right now.

3. Sponsored Content and Sponsored Emails

Sponsorships through email can take multiple forms. One common approach is to allow a third party to sponsor your content in exchange for an advertisement or endorsement in your email. Here’s that approach in practice from Product Hunt Daily. Check out the section at the bottom from Zendesk Suite:

email newsletter with sponsored content

The sponsorship approach allows Product Hunt Daily to make money through advertising while maintaining control and trust with their readership. They accomplish this by keeping the ad on-brand (see how the ad looks similar to the “Yesterday’s Top Hunts” section?). Like a native ad, this sponsorship fits in with Product Hunt’s content.Another sponsorship approach is to send out an entire email to your audience from a third-party sponsor. It’s kind of like you’ve rented out your email list in that you’re accepting payment from another organization in exchange for sending a promo email to your list. It’s a common practice among publishers.Below is an example from Listings Project, a weekly curated email of real estate and opportunities listings for artists and creative communities. In this case, to maintain that trust and transparency with readers, Listings Project does two things: 1) They’re upfront about what they’re doing. At the close of each sponsored email, they include this statement: “In addition to our regular weekly newsletters, we send out occasional dedicated email offers and promotions from our sponsors.”And 2) They clearly label sponsored emails in the subject line, so readers understand what they’re getting even before they click to open.

How Top Publishers Use Ads in Emails

With the decline in print media advertising thanks to the internet, the publishing industry has faced a sink-or-swim environment in which publishers have had to reinvent how they reach their audiences, create content and sustain themselves, with effective advertising playing a critical part. Let’s take a look at how some of the top publishers use ads in emails.

New York Times

Leading header display ad followed by two larger ads

Let’s take a look at this email from the New York Times. This newsletter includes three ads total: one display ad at the top (Cariuma), another large ad (Gilt) in the middle and a second Gilt ad near the bottom. The ads are spaced out throughout the email so you can browse through the headlines without being interrupted too often.

email advertising example

Lit Hub Daily

Display ad

In this newsletter from Lit Hub Daily, a display ad for Castro is featured near the bottom. Take a look:

email advertising

Right away, we noticed there’s no banner ad at the top. It’s easy to get straight to the meat of the content, which is what readers are looking for.

Key takeaways from how top publishers use ads in emails:

  • Major publishers tend to use more interest-based display ads than other types. Depending on the publisher, it could be because certain ad slots were not sold to major sponsors, and interest-based ads provide more revenue than typical remnant ads.
  • Ads are evenly distributed throughout an email with at least three stories or headlines between ads. Some are placed in breaks between sections.

Remember to consider:

  • First impressions. Think about how readers might feel when they open your email to see an ad at the top, first thing.
  • Space. Balance content with ads. Top publishers dedicate 60%+ of email real estate to content and the rest to ads.
  • Placement. Are ads eyesores in the middle of your content, or are they well-integrated with the design of your newsletter?

How Top Tech Publishers Use Ads in Emails

The major technology publications treat advertising similarly to the top publications we reviewed above. They may be cutting edge when it comes to covering the latest technology news and innovations, but are very traditional when it comes to how they use ads in email. Let's look at a couple of them.

Techcrunch

Sponsored content done well

Techcrunch, the longstanding popular technology blog now owned by AOL, typically uses a combination of display and sponsored content in their email newsletters. In this email, we see just one ad — a sponsored ad cleverly disguised to look like just another news item. Can you spot the ad? Yep — it’s the “Find Keywords to Boost Your SEO” section.

sponsored email example

CNET

Targeted ad

CNET packs a lot of content into its daily dose of technology news. Here, you’ll notice an ad for Capital One Shipping in the bottom right column of this message. See the AdChoices logo? That means this is a targeted, interest-based ad.

advertising in email

Key takeaways from how top tech publishers use ads in emails:

  • Top tech publishers advertise in emails just like other publishers, using multiple approaches including sponsored content and interest-based display ads.
  • Tech publishers tend to avoid placing banner ads at the top or header of an email, but aren't afraid to place multiple ads within an email.

Remember to consider:

  • Transparency. Sponsored content and native ads need to be clearly distinguished with text and design elements like background color and/or labeling.
  • Layout. Using multiple columns in an email, where ads distract and clutter along the side, is not a best practice. Use a single column layout that's easier to read, better for mobile viewing and doesn't make the email — including ads — feel cluttered.

How Newsletter-Only Companies Use Ads in Emails

The past few years have seen the emergence of a new kind of publisher: the email-only newsletter. The Skimm, Thrillist and the now-defunct Daily Candy are all examples of this type of publisher. Though they may republish their content online, the purpose of these publications is to reach people by email. That means doing in-email sponsorship right is even more important — these publishers don’t necessarily have a website to rely on for their “real” advertising revenue.These publishers tend to feature well-integrated advertising sponsorships with content and ad placements throughout the email to maximize revenue. Take a look at how two of these companies handle these sponsorships successfully.

Inside Deals

Inside Deals curates the best deals from around the web and delivers them straight to your inbox. The newsletter is presented by IBM Watson and there are two ads included throughout the email (clearly earmarked with text reading, “A message from IBM Watson”).(This image no longer exists)

The ads don’t include images or take up too much space. If you aren’t interested, it’s easy to just keep scrolling. But if you do want to check it out, it’s easy to do that, too.

Morning Brew

Morning Brew is a daily newsletter with a goal of helping you become smarter in just 5 minutes. This recent newsletter was presented by AthleticGreens and we see one sponsored ad that’s presented in the same format as the other news items in the email.(This image no longer exists)

Key takeaways from how newsletter-only publishers treat advertising:

  • Sponsorships and advertising are even more important for email-only publishers, since they don’t have additional advertising revenue from a website to rely on.
  • Email-only publishers can be especially innovative with their advertising campaigns, with integrated email headers, atypical banner sizes and color choices.

Remember to consider:

  • Full sponsorships. Email takeovers and fully integrated sponsorships from one brand work best for this type of publisher.
  • Labels. Label sponsored content appropriately, and use visual cues to demonstrate that it’s a different type of content, such as a different color background or a different color CTA button.

How Mid-sized Publishers Use Ads in Emails

The mid-sized publishers whose newsletters we pulled for this analysis use a variety of ad types. But in general, fewer ads appear in emails compared to the bigger, top-tier publishers we looked at earlier.

Practical Ecommerce

Sponsored ads throughoutPractical Ecommerce sends a daily roundup of down-to-earth articles and commentary for ecommerce businesses. In this recent example, we see two total ads, both sponsored: “A message from Wynter” at the beginning of the message and “A message from Zentail” in the middle.

email ad design

Sidebar

No mid-email ads

This email from Sidebar is easily skimmable, without too many ads cluttering it up. There’s just one advertisement total — a sponsored ad at the bottom (that’s clearly marked as such).

advertising in email

Key Takeaways from How Mid-Sized Publishers Use Ads in emails:

  • Unlike top publishers, mid-sized publishers tend to avoid interest-based display ads. Because the mid-sized publishers we featured here are more niche publications, they may have niche advertisers and rely less on ad networks to fill their ad inventory.
  • Mid-sized publishers use fewer ads in emails than top publishers — typically about two — even if they’re sending just as much content as bigger publishers.

Remember to consider:

  • Readers. With a smaller readership comes fewer ads. In order to build up your audience, it’s wise to focus on content first.
  • Size. If an ad is the first thing readers see in your email, consider making it a narrower, less obtrusive ad.
  • Format. Avoid putting a display ad right next to a story headline without a barrier between the two. Always be clear and transparent.

Email Ad Networks and Technology Providers

If you're looking to implement email advertising in your email newsletter publication, we've listed a few resources and providers to take a look at.First, check out an email ad network. Email ad networks connect publishers and advertisers so that publishers can easily monetize emails. For publishers without existing advertiser connections, it’s an opportunity to generate revenue through email. The advantage for advertisers is that emails provide a unique opportunity to get exposure to an audience through an established brand trusted by readers who have opted-in to receive content.

LiveIntent

LiveIntent is one of the most well-known companies operating in this space. LiveIntent targets well-established brands: They require three million monthly ad impressions (emails opened) to use their service. Publishers that do use LiveIntent simply place static HTML tags into their email templates, and the ads populate.

Gold Lasso

Gold Lasso specializes in native ad monetization. Like LiveIntent, the company provides code, but it’s customized to match the template and format of your newsletter.

PowerInbox

PowerInbox specializes in animated product displays and real-time tickers, helping to make ad content stand out. They also offer an option to use “personalized content” — in other words, interest-based ads that populate upon opens.

Wrap-up: Email ad design tips

Ready to start designing? First, take a look at these email ad design tips:

  • Ads should never make up the bulk of your email. Use them sparingly, to properly balance the content and advertising space allotments.
  • Consider your readers. If you’re going to include ads, strive to make them relevant. Don’t put an ad for kitchenware in your email newsletter for car mechanics.
  • Be transparent. Native ads need to use language that conveys it’s been paid for (think: “advertisement,” “sponsored,” etc.) that’s large and easy to read. Use design tactics to make your native ad look different from the rest of your content, like a different background color or a special icon or label.
  • Design still matters. Consider the size and format of ads you choose, if you have control over it.
  • Remember placement. If an ad is the first thing readers see in your email, consider making it a narrower, less obtrusive ad.
  • The current standard format for most interest-based or square display ads is bulky, with lots of padding surrounding each display. Consider the real estate they’ll take up in your email and use them sparingly.

Use the BEE email editor to build emails that incorporate ads in the best way possible to engage your readers and earn more revenue!

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#1. Unique, tailored experiences 

Damian Grabarczyk, the co-founder and growth marketer of PetLab Co., says, “We faced the challenge of connecting meaningfully with an audience that expects more than one-size-fits-all communication.” 

When we speak about crafting tailored emails we mean going beyond the recipient's first name in the subject line. We’re talking about optimizing your entire email strategy to design multi-stage touchpoints to nurture leads across the customer lifecycle. As well as, leveraging data to send hyper-personalized, relevant, and engaging emails that feel less like a broadcast message and more like a conversation. 

Many are using AI machine learning algorithms and AI automation to analyze customer interactions, past purchases, browsing habits, website visits, and even social media behavior to curate engaging email content that resonates deeply with the real-time needs of recipients.

For PetLab Co this looked like including content such as an individual’s pet health history or product usage timelines. Damian Grabarzyk expands, “This approach transformed the conversion rate and strengthened customer loyalty. As we look ahead, I see brands in 2025 moving beyond generic personalization to adopt strategies that make customers feel truly understood and valued.”

On the other hand, many are leaning into user-generated content (UGC) for crafting tailored experiences. Customers today are more likely to trust the opinions of peers over branded messages. UGC like customer reviews, testimonials, videos, and photos are the best form of social proof depicting real people using and benefitting from your products or services. 

We see the benefits of using both AI and UGC to get the most out of your email conversions ;). 

#2. AI tools as an addition, not a substitution

Experts at NordPass state, "AI-powered content generation tools are not here to replace email copywriters and marketers. These tools make us more efficient. The smarter the tool is, the better equipped we are to create high-performing email content that drives results." 

AI tools can support us by significantly enhancing the speed, precision, and effectiveness of your emails. For instance while traditionally A/B testing has required a lot of time to analyze small variations with AI you quickly implement and test multiple email elements and make adjustments based on real-time engagement data. There are AI algorithms that can even predict which variations are most likely to resonate with different audience segments, leading to more accurate targeting and faster optimization.

In short, AI tools are revolutionizing the way we craft and optimize our email’s deliverability. There are many different types of AI solutions so we suggest finding the right one for your needs. 

#3. Even more transparency around data

With AI continuing to rise, folks are more and more concerned about where their data is going. That’s where zero-party data collection becomes a key strategy in email marketing, allowing you to gather data directly from customers rather than relying on third-party sources. 

Zero-party data includes information that consumers willingly share, such as preferences, interests, and purchase intentions. This data is often collected through surveys, preference centers, quizzes, or interactive content and is highly valuable because it is shared explicitly, ensuring accuracy and deeper personalization without privacy concerns associated with third-party tracking.

As privacy regulations tighten, zero-party data will empower you to deliver hyper-personalized email experiences while respecting user privacy. This approach will help you build trust, as customers feel more in control of their data, and you gain insights that lead to more relevant and engaging email content.

#4. The death of static emails

With attention span getting shorter day after day, digest-format emails are expected to rise in popularity in 2025. Presenting email content in an easy-to-scan, organized, and minimalistic layout will surely help deliver the most relevant information in a fraction of the time. 

Additionally, interactive emails will allow recipients to directly engage within the email without having to visit a landing page or website. Interactive elements like product carousels, polls, and quizzes create a dynamic experience that keeps subscribers engaged, especially in visually driven industries like fashion brands

So what now? 

You’ve heard these strategies before, but now it’s time to actually put them into action. The brands that win at email marketing in 2025 won’t just be sending emails—they’ll be creating experiences. Whether it’s hyper-personalized content, AI-driven efficiency, zero-party data collection, or interactive emails that break the mold, the key is to stay ahead of the curve.

So, what’s the first strategy you’ll finally implement? Your inbox (and your audience) are waiting.

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Email makes gathering authentic product reviews quick and easy. By collecting sincere feedback, you can build trust, increase sales, boost loyalty, and innovate product improvements. 

That said, requesting reviews via email requires precise timing, personalized messaging, and lots of engagement optimizations. But don’t worry—we’ll walk you through some key steps to create email campaigns that deliver the valuable feedback you need.

Why product reviews matter

Product reviews do more than confirm that you're meeting customers’ needs. Sincere feedback drives loyalty and sales, offers valuable customer insights, and helps you develop a strategic product development roadmap.

  • Fosters customer loyalty: Requesting and listening to feedback makes your customers feel valued and heard. It demonstrates that you prioritize customer satisfaction, which helps you build stronger, long-term relationships. Review requests also act as re-engagement emails by starting new conversations with customers.
  • Increases sales: Social proof drives sales. According to a recent survey by Power Reviews, 90% of potential customers use online reviews to make purchasing decisions. In fact, reviews have more influence over purchasing decisions than product prices. Turning product reviews into customer testimonials and encouraging reviews on third-party sites can significantly boost sales.
Image sourced from powerreviews.com
  • Builds Customer 360 insights: Customer feedback delivers insights into customer needs and sentiments, enriching Customer 360. Exactly what is Customer 360? It’s a unified, 360-degree view of customer data. It empowers you to tailor products and customer experiences to meet individual needs and preferences. 
  • Drives product improvements: Sincere customer feedback reveals what target customers like/dislike about your products. It provides key insight into their value, functionality, and usability, unlocking large-scale development opportunities.

How to create an email campaign to collect product reviews

Want to unlock the power of product reviews? Let’s explore how to create email campaigns that encourage customers to share their feedback.

Segment your audience

Like promotional emails, product review requests shouldn’t be sent to every subscriber.

If subscribers haven’t had the chance to try your product, product review requests will feel irrelevant and may trigger unsubscriptions. So, only send review email requests to customers recently trying your product.

You can do this by segmenting your email list based on where customers are in the buying cycle. Target loyal customers, recent purchasers, and first-time buyers with tailored email campaigns. This ensures that you’re sending emails to customers most likely to respond with insightful feedback.

Write a compelling email subject line

According to Superoffice, 33% of people open an email based on the subject line. 

Image sourced from superoffice.com

To get the click-through rates you want, your email subject lines should be personalized, relevant, and engaging. Here are some examples:

  • Did you love [product]? Or hate it? Let us know!
  • We value your opinion — help us improve!
  • We want YOU to help us make our product better!
  • Up for a discount? Share your feedback for 10% off! 

Learn more > Tips for writing open worthy subject lines.

Optimize for customer engagement

A successful email marketing strategy relies on customer engagement. Here are some key email elements you need to encourage interactions.

  • An attractive email design: With the right layout, color scheme, typography, and images, you ensure easy readability and promote interaction. Use these engagement-boosting email design best practices to help you create a design that boosts conversion rates.
  • Gratitude and value: Thank customers for reading the email and explaining why their feedback is so important. Also, consider including a personalized Gmail email signature with your content details to build trust and encourage customers to engage with your review request. 
  • Personalized, relevant content: Personalized email content motivates engagement. Use customer data platform (CDP) data to tailor messages to individual customers. What is a CDP? It’s a centralized platform that collects and unifies customer information, building comprehensive customer profiles. 
  • Incentives: Offering a small discount can motivate customers to leave reviews, especially first-time buyers. That said, incentives can (sometimes) generate insincere reviews, so stress the importance of honesty. 
  • A strong call-to-action (CTA): Your CTA should direct readers straight to the reviews submission page. Use clear CTAs with bold buttons and typography to make it stand out.
  • Mobile responsiveness: If your emails are slow to load or don’t display correctly on mobile devices, your bounce rate will spike. Leverage solutions that offer advanced mobile optimization features — such as Beefree— to create responsive emails every single time.

Ask specific, concise questions

Complex, drawn-out questions that are too open-ended can disengage customers. So, get straight to the point with concise, direct questions. Here are some examples:

  • What did you think of [specific product feature]?
  • How often do you use our product?
  • What are your favorite/least favorite features?
  • How likely are you to recommend this product?
  • What could we do to improve our product?

Use a mixture of closed and open-ended questions to increase your chances of receiving meaningful responses.

Make it easy to respond

The easier it is for customers to leave a review, the more responses you’ll receive. So, make the process as seamless and convenient as possible. One way to do this is with survey emails.

Email surveys have high response rates. They can be completed within the email with minimal effort, which is a big plus for busy customers. And, they can generate a wealth of quantitative data and metrics that are quick to analyze, leading to faster improvements. BeeFree has an extensive collection of email survey templates to suit every need.

For longer review requests, include a CTA that directly links to the review submission page. Review forms should use simple, clear language, be optimized for mobile, and have a progress bar. 

You could even provide your telephone contact details to allow customers to leave a review via telephone. It’s the preferred communication method for 55% of Baby Boomers according to Hubspot, so it’s worth considering. 

Leverage small business telephone services from Vonage to access call center capabilities like virtual receptionists and CRM integrations, streamlining processes.

Also consider directing customers to leave reviews on popular review sites, such as Google and Amazon.

Optimize email timings

If you send product review requests too early, there’s a chance your customers won’t have tried your product yet. But if you send them too late, your customer might have forgotten their experience. 

So, when’s the best time to request reviews? 

Aim to send review requests within 7-14 days post-purchase. This gives customers a chance to try the product a few times, leading to more sincere, meaningful reviews. Plan for seasonal surges such as Black Friday and incorporate them into your schedules.

Key takeaways

Do email campaigns work for gathering valuable product reviews that drive improvements, boost trust, and increase sales and loyalty? 

Absolutely — but they need to be strategic.

To generate sincere reviews and valuable data, ensure your marketing emails are personalized, engaging, and optimized for convenience. And, use email list segmentation and marketing automation to ensure they’re sent to the right customers at the right time.

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