Beefree blog

Dark Mode Design Best Practices

Emily Santos
Emily Santos
Feb 28, 2022
Dark Mode Design Best Practices
Dark Mode Design Best Practices

According to a 2020 study by Android Authority, 81.9% of participants use dark mode on their phones and 64.6% of participants expect sites and apps to automatically apply a dark theme or at least offer the option. Popular email providers like Gmail and Outlook have already launched dark mode as an option for their users, changing the game for email marketers and designers. So, what’s the hype with dark mode? By turning light background colors dark (typically a shade of gray or black), it creates a new user experience that:

  • Enhances accessibility and reduces eye strain on those with light sensitivity.
  • Preserves battery life on devices by reducing screen brightness and using less energy. 
  • Offers a slick and cool dark interface that many prefer.

With the increase in user screen time, it’s clear to see why users want this option.It’s time for marketers and designers (I’m looking at you) to stop ignoring dark mode when designing. Taking the extra step enhances user experience, ensures that your content is accessible to all, and prevents your emails from being sent to the dark place - aka the SPAM folder.

The Cold Hard Facts about Dark Mode You Can’t Ignore

Dark mode is becoming the norm. Almost every email client has adopted their version of it and readers expect a consistent experience.

Your readers matter.

The number one rule for content marketers and designers is to put the audience front and center. Considering and testing how content looks in dark mode vs. light mode shows your readers that you care about creating a consistent, cohesive, and accessible experience for all.

Email clients are unpredictable.

Depending on the email provider, there are three different ways that email clients might change the look of your content:

  1. No changes at all: In the case of Yahoo mail and Apple Mail there is no impact on how emails are viewed. 
  2. Partial color invert: Email clients like Outlook only detect light-colored sections and turn them into darker colors. 
  3. Full color invert: This is where everything is inverted. All the areas with light turn dark and vice versa. This is the Gmail apps MO. 

It is important to make sure that designs are rendered as well as possible in both light and dark mode. If readers don’t recognize where the email is coming from, they will ignore it, delete it, and may unsubscribe altogether. This hurts your email deliverability in the long term.Take the extra step to ensure that your reader experience is consistent and enjoyable, regardless of their preferred mode.

How to optimize emails for dark mode

Designing for dark mode doesn’t have to be hard. Here are some of our best tips to start implementing today.

Avoid using true black

The high contrast between true black backgrounds (#000000) and true white (#FFFFFF) will make things more difficult to read, defeating the purpose of dark mode altogether. Instead, use dark gray (#121212) as the background color to soften the contrast.

Saturated Brand Colors

While your saturated brand colors look great in light mode, these colors are too bright and will affect readability.Before you run away, we’re happy to say there is no need to call your design team for reinforcement. Instead, have fun and experiment with a desaturated or muted pastel version of your brand colors.

Optimize Images and Logos 

For many email marketers, this seems to be the biggest challenge when it comes to optimizing emails and landing pages for dark mode, but again, it doesn’t have to be. Here are a few ways to optimize images and logos.

  1. Use a logo that uses a brand color that isn’t black or white. 
  2. If you have an image or element with a black background, add a white outline to improve its visibility and avoid it from fading into the background. 
  3. Ensure images and logos are PNG format with transparent backgrounds.
  4. Keep things minimal. Dark backgrounds can give the illusion of limited space so keep things simple to not overwhelm the reader. 

3 Dark Mode Design Examples

Are you a visual learner? Oh Good! We have a few examples of designs we love and why they work.Example 1: Apple Fitness AppThe Fitness app is a great representation of how using bold colors against black backgrounds is still possible without it being too harsh on the user. Dark mode shouldn't compromise the purpose behind the app. In this case, the final result is the same: it inspires movement and gets us excited to work out.

apple dark mode example

Apple Fitness AppExample 2: Notion AppTheis works because it exemplifies how dark mode shouldn’t hurt the essence of the product or the user experience. If anything, it enhances the experience altogether. Dark mode offers a level of sophistication and makes us feel fancy. All of these use different shades of gray to offer depth and create shadows without it feeling boring.

Notion Dark Mode Example

NotionExample 3: Google home screen

Google dark mode example

GoogleFinally, Google's dark mode offers a simple and elegant interpretation of dark mode. Notice that they don't use true black (the background color is #202124) and they differentiate the search and "I'm Feeling Lucky" buttons with a shade of grey (#303134). Everything else is white, so that CTAs are clearly readable.

It's time to stop ignoring the facts

Previously, email marketers and designers (looking at you again) have ignored the effects dark mode has on emails and landing pages. Partly because no one could have predicted how many users required this feature and partly because it seemed like a difficult task. We hope that we debunked that with this article. If we didn’t, then our apologies, but we want to offer you some hope.

The solution: Dark Mode Preview Toggle 

How can you adjust your email designs to account for dark mode? BEE Pro has the solution. Starting March 16, 2022, our email and landing page design suite will feature a new Dark Mode preview toggle that will help you create emails with dark mode in mind.By simulating how your messages display in dark mode, it will help you recognize and avoid main design issues that may occur when an email message is received by a reader that has dark mode enabled.

How to preview how emails will render in dark mode

Preview how your email will render in dark modeThis handy feature will help spot common “design mistakes” and ensure that you are creating cohesive and consistent experiences for your readers without limitations based on the mode they choose to use.We hope that you’re as excited as we are. If you’re new to Beefree get started for free. You can also check out our HTML professional email and landing page templates and choose one that is dark mode friendly (refer back to our tips above).

Email strategies you’ve likely heard of but haven’t implemented yet

While email marketing has come a long way and is changing faster than ever, there’s only so much you can do within 600x1,500 pixels. However, there are no limits to where your creativity can take you. 
Kruti Shah
Feb 5, 2025

How to Leverage Email Campaigns to Gather Sincere Product Reviews

What do customers think about your brand’s products? The best way to find out is to ask them directly, which you can do via strategic email campaigns. Keep reading to learn how!
Beefree team
Jan 22, 2025

How Beefree is Helping Email Makers Scale Their Production

2024 was a banner year for email markers everywhere. From sleek newsletters to interactive promos, you flexed your creative muscle to new heights and did it with a level of speed and efficiency that made crafting award-worthy emails look easy. Let’s dive into the numbers, trends, and stories that made this year unforgettable for email makers like you.
Beefree team
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Email strategies you’ve likely heard of but haven’t implemented yet

While email marketing has come a long way and is changing faster than ever, there’s only so much you can do within 600x1,500 pixels. However, there are no limits to where your creativity can take you. 
Kruti Shah
Kruti Shah
5 Feb
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Now, let's be honest—you’ve likely heard about all of these rotating for the last few years. While email marketing has come a long way and is changing faster than ever, there’s only so much you can do within 600x1,500 pixels. However, there are no limits to where your creativity can take you. 

Let’s get into it.  

#1. Unique, tailored experiences 

Damian Grabarczyk, the co-founder and growth marketer of PetLab Co., says, “We faced the challenge of connecting meaningfully with an audience that expects more than one-size-fits-all communication.” 

When we speak about crafting tailored emails we mean going beyond the recipient's first name in the subject line. We’re talking about optimizing your entire email strategy to design multi-stage touchpoints to nurture leads across the customer lifecycle. As well as, leveraging data to send hyper-personalized, relevant, and engaging emails that feel less like a broadcast message and more like a conversation. 

Many are using AI machine learning algorithms and AI automation to analyze customer interactions, past purchases, browsing habits, website visits, and even social media behavior to curate engaging email content that resonates deeply with the real-time needs of recipients.

For PetLab Co this looked like including content such as an individual’s pet health history or product usage timelines. Damian Grabarzyk expands, “This approach transformed the conversion rate and strengthened customer loyalty. As we look ahead, I see brands in 2025 moving beyond generic personalization to adopt strategies that make customers feel truly understood and valued.”

On the other hand, many are leaning into user-generated content (UGC) for crafting tailored experiences. Customers today are more likely to trust the opinions of peers over branded messages. UGC like customer reviews, testimonials, videos, and photos are the best form of social proof depicting real people using and benefitting from your products or services. 

We see the benefits of using both AI and UGC to get the most out of your email conversions ;). 

#2. AI tools as an addition, not a substitution

Experts at NordPass state, "AI-powered content generation tools are not here to replace email copywriters and marketers. These tools make us more efficient. The smarter the tool is, the better equipped we are to create high-performing email content that drives results." 

AI tools can support us by significantly enhancing the speed, precision, and effectiveness of your emails. For instance while traditionally A/B testing has required a lot of time to analyze small variations with AI you quickly implement and test multiple email elements and make adjustments based on real-time engagement data. There are AI algorithms that can even predict which variations are most likely to resonate with different audience segments, leading to more accurate targeting and faster optimization.

In short, AI tools are revolutionizing the way we craft and optimize our email’s deliverability. There are many different types of AI solutions so we suggest finding the right one for your needs. 

#3. Even more transparency around data

With AI continuing to rise, folks are more and more concerned about where their data is going. That’s where zero-party data collection becomes a key strategy in email marketing, allowing you to gather data directly from customers rather than relying on third-party sources. 

Zero-party data includes information that consumers willingly share, such as preferences, interests, and purchase intentions. This data is often collected through surveys, preference centers, quizzes, or interactive content and is highly valuable because it is shared explicitly, ensuring accuracy and deeper personalization without privacy concerns associated with third-party tracking.

As privacy regulations tighten, zero-party data will empower you to deliver hyper-personalized email experiences while respecting user privacy. This approach will help you build trust, as customers feel more in control of their data, and you gain insights that lead to more relevant and engaging email content.

#4. The death of static emails

With attention span getting shorter day after day, digest-format emails are expected to rise in popularity in 2025. Presenting email content in an easy-to-scan, organized, and minimalistic layout will surely help deliver the most relevant information in a fraction of the time. 

Additionally, interactive emails will allow recipients to directly engage within the email without having to visit a landing page or website. Interactive elements like product carousels, polls, and quizzes create a dynamic experience that keeps subscribers engaged, especially in visually driven industries like fashion brands

So what now? 

You’ve heard these strategies before, but now it’s time to actually put them into action. The brands that win at email marketing in 2025 won’t just be sending emails—they’ll be creating experiences. Whether it’s hyper-personalized content, AI-driven efficiency, zero-party data collection, or interactive emails that break the mold, the key is to stay ahead of the curve.

So, what’s the first strategy you’ll finally implement? Your inbox (and your audience) are waiting.

How to Leverage Email Campaigns to Gather Sincere Product Reviews

What do customers think about your brand’s products? The best way to find out is to ask them directly, which you can do via strategic email campaigns. Keep reading to learn how!
Beefree team
Beefree team
22 Jan
2025

What do customers think about your brand’s products? The best way to find out is to ask them directly, which you can do via strategic email campaigns.

Email makes gathering authentic product reviews quick and easy. By collecting sincere feedback, you can build trust, increase sales, boost loyalty, and innovate product improvements. 

That said, requesting reviews via email requires precise timing, personalized messaging, and lots of engagement optimizations. But don’t worry—we’ll walk you through some key steps to create email campaigns that deliver the valuable feedback you need.

Why product reviews matter

Product reviews do more than confirm that you're meeting customers’ needs. Sincere feedback drives loyalty and sales, offers valuable customer insights, and helps you develop a strategic product development roadmap.

  • Fosters customer loyalty: Requesting and listening to feedback makes your customers feel valued and heard. It demonstrates that you prioritize customer satisfaction, which helps you build stronger, long-term relationships. Review requests also act as re-engagement emails by starting new conversations with customers.
  • Increases sales: Social proof drives sales. According to a recent survey by Power Reviews, 90% of potential customers use online reviews to make purchasing decisions. In fact, reviews have more influence over purchasing decisions than product prices. Turning product reviews into customer testimonials and encouraging reviews on third-party sites can significantly boost sales.
Image sourced from powerreviews.com
  • Builds Customer 360 insights: Customer feedback delivers insights into customer needs and sentiments, enriching Customer 360. Exactly what is Customer 360? It’s a unified, 360-degree view of customer data. It empowers you to tailor products and customer experiences to meet individual needs and preferences. 
  • Drives product improvements: Sincere customer feedback reveals what target customers like/dislike about your products. It provides key insight into their value, functionality, and usability, unlocking large-scale development opportunities.

How to create an email campaign to collect product reviews

Want to unlock the power of product reviews? Let’s explore how to create email campaigns that encourage customers to share their feedback.

Segment your audience

Like promotional emails, product review requests shouldn’t be sent to every subscriber.

If subscribers haven’t had the chance to try your product, product review requests will feel irrelevant and may trigger unsubscriptions. So, only send review email requests to customers recently trying your product.

You can do this by segmenting your email list based on where customers are in the buying cycle. Target loyal customers, recent purchasers, and first-time buyers with tailored email campaigns. This ensures that you’re sending emails to customers most likely to respond with insightful feedback.

Write a compelling email subject line

According to Superoffice, 33% of people open an email based on the subject line. 

Image sourced from superoffice.com

To get the click-through rates you want, your email subject lines should be personalized, relevant, and engaging. Here are some examples:

  • Did you love [product]? Or hate it? Let us know!
  • We value your opinion — help us improve!
  • We want YOU to help us make our product better!
  • Up for a discount? Share your feedback for 10% off! 

Learn more > Tips for writing open worthy subject lines.

Optimize for customer engagement

A successful email marketing strategy relies on customer engagement. Here are some key email elements you need to encourage interactions.

  • An attractive email design: With the right layout, color scheme, typography, and images, you ensure easy readability and promote interaction. Use these engagement-boosting email design best practices to help you create a design that boosts conversion rates.
  • Gratitude and value: Thank customers for reading the email and explaining why their feedback is so important. Also, consider including a personalized Gmail email signature with your content details to build trust and encourage customers to engage with your review request. 
  • Personalized, relevant content: Personalized email content motivates engagement. Use customer data platform (CDP) data to tailor messages to individual customers. What is a CDP? It’s a centralized platform that collects and unifies customer information, building comprehensive customer profiles. 
  • Incentives: Offering a small discount can motivate customers to leave reviews, especially first-time buyers. That said, incentives can (sometimes) generate insincere reviews, so stress the importance of honesty. 
  • A strong call-to-action (CTA): Your CTA should direct readers straight to the reviews submission page. Use clear CTAs with bold buttons and typography to make it stand out.
  • Mobile responsiveness: If your emails are slow to load or don’t display correctly on mobile devices, your bounce rate will spike. Leverage solutions that offer advanced mobile optimization features — such as Beefree— to create responsive emails every single time.

Ask specific, concise questions

Complex, drawn-out questions that are too open-ended can disengage customers. So, get straight to the point with concise, direct questions. Here are some examples:

  • What did you think of [specific product feature]?
  • How often do you use our product?
  • What are your favorite/least favorite features?
  • How likely are you to recommend this product?
  • What could we do to improve our product?

Use a mixture of closed and open-ended questions to increase your chances of receiving meaningful responses.

Make it easy to respond

The easier it is for customers to leave a review, the more responses you’ll receive. So, make the process as seamless and convenient as possible. One way to do this is with survey emails.

Email surveys have high response rates. They can be completed within the email with minimal effort, which is a big plus for busy customers. And, they can generate a wealth of quantitative data and metrics that are quick to analyze, leading to faster improvements. BeeFree has an extensive collection of email survey templates to suit every need.

For longer review requests, include a CTA that directly links to the review submission page. Review forms should use simple, clear language, be optimized for mobile, and have a progress bar. 

You could even provide your telephone contact details to allow customers to leave a review via telephone. It’s the preferred communication method for 55% of Baby Boomers according to Hubspot, so it’s worth considering. 

Leverage small business telephone services from Vonage to access call center capabilities like virtual receptionists and CRM integrations, streamlining processes.

Also consider directing customers to leave reviews on popular review sites, such as Google and Amazon.

Optimize email timings

If you send product review requests too early, there’s a chance your customers won’t have tried your product yet. But if you send them too late, your customer might have forgotten their experience. 

So, when’s the best time to request reviews? 

Aim to send review requests within 7-14 days post-purchase. This gives customers a chance to try the product a few times, leading to more sincere, meaningful reviews. Plan for seasonal surges such as Black Friday and incorporate them into your schedules.

Key takeaways

Do email campaigns work for gathering valuable product reviews that drive improvements, boost trust, and increase sales and loyalty? 

Absolutely — but they need to be strategic.

To generate sincere reviews and valuable data, ensure your marketing emails are personalized, engaging, and optimized for convenience. And, use email list segmentation and marketing automation to ensure they’re sent to the right customers at the right time.

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