More and more brands are using countdown timers in their email design. Countdown timers are dynamic, attention-grabbing, and fun to use. Brands are integrating these timers to encourage subscribers to snag a last-minute deal, register for a workshop, watch an event, and more.In today’s workshop, we’ll be showing you how easy it is to add a countdown timer in your email messages. Our tools for this workshop will be the BEE editor, along with a simple, free-to-use online tool that will generate the HTML for our countdown email timer.Here’s our video recap:
Tools You’ll Need
Today, we’re going to use two tools to build our email with a dynamic countdown timer:
We’ll be using the BEE email editor. If you’re not already using BEE, sign up for a free two-week trial of BEE Pro to gain access to additional templates and design features.
Second, we’re going to use a tool called Sendtric that can create and generate the HTML for a countdown timer. Sendtric creates the countdown as an animated GIF so it will render in email.
Let's get started making our countdown email!
Step 1: Design the email in BEE
We’re going to recreate a countdown timer email that The Company Store recently sent its subscribers to announce the last chance for holiday shipping:
In BEE, we opened up a basic template andnow it’s time to start customizing the email design.To add content, we’ll:
Drop in The Company Store logo
Add text to the navigation menu
We’re also going to create an additional image block underneath to add the first part of the email. We’re in good shape so far! This is our progress:
Let’s make the timer and see how it looks in our header.
Step 2: Make the countdown timer with Sendtric
Over at Sendtric.com, creating our timer is pretty straightforward.First, we’ll enter our end date. Sendtric allows you to set the date up to a month out.Then, we’ll update the colors — here, all we need is a beige background and black numbers, and we're going to plug in the HTML color code from the background of the email (#f3f3f3) for an exact match.
After we press the Generate button, Sendtric gives us the HTML code and the timer is ready to use!
Step 3: Add the timer to your email
In Sendtric, copy only the link that's in the middle of the code.Back in the BEE editor, we added a new image block in the email and we're going to paste the code for our timer in the URL box for the image. Just like that, our timer is active in the email.
In Preview Mode, we can see how the width of the timer adjusts to fit a smaller screen. It looks great!
Additional tools for creating countdown timers
Anumber of online platforms offer easy-to-use countdown timers you can add to your email campaigns. Here's a quick list of additional options:
We hope you enjoy using BEE to jazz up your emails with some countdown timers. If you’re not already using BEE, sign up for a BEE Pro free trial to have access to even more email templates and design features!
While email marketing has come a long way and is changing faster than ever, there’s only so much you can do within 600x1,500 pixels. However, there are no limits to where your creativity can take you.
What do customers think about your brand’s products? The best way to find out is to ask them directly, which you can do via strategic email campaigns. Keep reading to learn how!
2024 was a banner year for email markers everywhere. From sleek newsletters to interactive promos, you flexed your creative muscle to new heights and did it with a level of speed and efficiency that made crafting award-worthy emails look easy. Let’s dive into the numbers, trends, and stories that made this year unforgettable for email makers like you.
While email marketing has come a long way and is changing faster than ever, there’s only so much you can do within 600x1,500 pixels. However, there are no limits to where your creativity can take you.
Now, let's be honest—you’ve likely heard about all of these rotating for the last few years. While email marketing has come a long way and is changing faster than ever, there’s only so much you can do within 600x1,500 pixels. However, there are no limits to where your creativity can take you.
Let’s get into it.
#1. Unique, tailored experiences
Damian Grabarczyk, the co-founder and growth marketer of PetLab Co., says, “We faced the challenge of connecting meaningfully with an audience that expects more than one-size-fits-all communication.” When we speak about crafting tailored emails we mean going beyond the recipient's first name in the subject line. We’re talking about optimizing your entire email strategy to design multi-stage touchpoints to nurture leads across the customer lifecycle. As well as, leveraging data to send hyper-personalized, relevant, and engaging emails that feel less like a broadcast message and more like a conversation.
Many are using AI machine learning algorithms and AI automation to analyze customer interactions, past purchases, browsing habits, website visits, and even social media behavior to curate engaging email content that resonates deeply with the real-time needs of recipients.
For PetLab Co this looked like including content such as an individual’s pet health history or product usage timelines. Damian Grabarzyk expands, “This approach transformed the conversion rate and strengthened customer loyalty. As we look ahead, I see brands in 2025 moving beyond generic personalization to adopt strategies that make customers feel truly understood and valued.”
On the other hand, many are leaning into user-generated content (UGC) for crafting tailored experiences. Customers today are more likely to trust the opinions of peers over branded messages. UGC like customer reviews, testimonials, videos, and photos are the best form of social proof depicting real people using and benefitting from your products or services.
We see the benefits of using both AI and UGC to get the most out of your email conversions ;).
#2. AI tools as an addition, not a substitution
Experts at NordPass state, "AI-powered content generation tools are not here to replace email copywriters and marketers. These tools make us more efficient. The smarter the tool is, the better equipped we are to create high-performing email content that drives results."
AI tools can support us by significantly enhancing the speed, precision, and effectiveness of your emails. For instance while traditionally A/B testing has required a lot of time to analyze small variations with AI you quickly implement and test multiple email elements and make adjustments based on real-time engagement data. There are AI algorithms that can even predict which variations are most likely to resonate with different audience segments, leading to more accurate targeting and faster optimization.
In short, AI tools are revolutionizing the way we craft and optimize our email’s deliverability. There are many different types of AI solutions so we suggest finding the right one for your needs.
#3. Even more transparency around data
With AI continuing to rise, folks are more and more concerned about where their data is going. That’s where zero-party data collection becomes a key strategy in email marketing, allowing you to gather data directly from customers rather than relying on third-party sources.
Zero-party data includes information that consumers willingly share, such as preferences, interests, and purchase intentions. This data is often collected through surveys, preference centers, quizzes, or interactive content and is highly valuable because it is shared explicitly, ensuring accuracy and deeper personalization without privacy concerns associated with third-party tracking.
As privacy regulations tighten, zero-party data will empower you to deliver hyper-personalized email experiences while respecting user privacy. This approach will help you build trust, as customers feel more in control of their data, and you gain insights that lead to more relevant and engaging email content.
#4. The death of static emails
With attention span getting shorter day after day, digest-format emails are expected to rise in popularity in 2025. Presenting email content in an easy-to-scan, organized, and minimalistic layout will surely help deliver the most relevant information in a fraction of the time.
Additionally, interactive emails will allow recipients to directly engage within the email without having to visit a landing page or website. Interactive elements like product carousels, polls, and quizzes create a dynamic experience that keeps subscribers engaged, especially in visually driven industries like fashion brands
So what now?
You’ve heard these strategies before, but now it’s time to actually put them into action. The brands that win at email marketing in 2025 won’t just be sending emails—they’ll be creating experiences. Whether it’s hyper-personalized content, AI-driven efficiency, zero-party data collection, or interactive emails that break the mold, the key is to stay ahead of the curve.
So, what’s the first strategy you’ll finally implement? Your inbox (and your audience) are waiting.
What do customers think about your brand’s products? The best way to find out is to ask them directly, which you can do via strategic email campaigns. Keep reading to learn how!
What do customers think about your brand’s products? The best way to find out is to ask them directly, which you can do via strategic email campaigns.
Email makes gathering authentic product reviews quick and easy. By collecting sincere feedback, you can build trust, increase sales, boost loyalty, and innovate product improvements.
That said, requesting reviews via email requires precise timing, personalized messaging, and lots of engagement optimizations. But don’t worry—we’ll walk you through some key steps to create email campaigns that deliver the valuable feedback you need.
Why product reviews matter
Product reviews do more than confirm that you're meeting customers’ needs. Sincere feedback drives loyalty and sales, offers valuable customer insights, and helps you develop a strategic product development roadmap.
Fosters customer loyalty: Requesting and listening to feedback makes your customers feel valued and heard. It demonstrates that you prioritize customer satisfaction, which helps you build stronger, long-term relationships. Review requests also act as re-engagement emails by starting new conversations with customers.
Increases sales: Social proof drives sales. According to a recent survey by Power Reviews, 90% of potential customers use online reviews to make purchasing decisions. In fact, reviews have more influence over purchasing decisions than product prices. Turning product reviews into customer testimonials and encouraging reviews on third-party sites can significantly boost sales.
Builds Customer 360 insights: Customer feedback delivers insights into customer needs and sentiments, enriching Customer 360. Exactly what is Customer 360? It’s a unified, 360-degree view of customer data. It empowers you to tailor products and customer experiences to meet individual needs and preferences.
Drives product improvements: Sincere customer feedback reveals what target customers like/dislike about your products. It provides key insight into their value, functionality, and usability, unlocking large-scale development opportunities.
How to create an email campaign to collect product reviews
Want to unlock the power of product reviews? Let’s explore how to create email campaigns that encourage customers to share their feedback.
Segment your audience
Like promotional emails, product review requests shouldn’t be sent to every subscriber.
If subscribers haven’t had the chance to try your product, product review requests will feel irrelevant and may trigger unsubscriptions. So, only send review email requests to customers recently trying your product.
You can do this by segmenting your email list based on where customers are in the buying cycle. Target loyal customers, recent purchasers, and first-time buyers with tailored email campaigns. This ensures that you’re sending emails to customers most likely to respond with insightful feedback.
Write a compelling email subject line
According to Superoffice, 33% of people open an email based on the subject line.
A successful email marketing strategy relies on customer engagement. Here are some key email elements you need to encourage interactions.
An attractive email design: With the right layout, color scheme, typography, and images, you ensure easy readability and promote interaction. Use these engagement-boosting email design best practices to help you create a design that boosts conversion rates.
Gratitude and value: Thank customers for reading the email and explaining why their feedback is so important. Also, consider including a personalized Gmail email signature with your content details to build trust and encourage customers to engage with your review request.
Personalized, relevant content: Personalized email content motivates engagement. Use customer data platform (CDP) data to tailor messages to individual customers. What is a CDP? It’s a centralized platform that collects and unifies customer information, building comprehensive customer profiles.
Incentives: Offering a small discount can motivate customers to leave reviews, especially first-time buyers. That said, incentives can (sometimes) generate insincere reviews, so stress the importance of honesty.
A strong call-to-action (CTA): Your CTA should direct readers straight to the reviews submission page. Use clear CTAs with bold buttons and typography to make it stand out.
Mobile responsiveness: If your emails are slow to load or don’t display correctly on mobile devices, your bounce rate will spike. Leverage solutions that offer advanced mobile optimization features — such as Beefree— to create responsive emails every single time.
Ask specific, concise questions
Complex, drawn-out questions that are too open-ended can disengage customers. So, get straight to the point with concise, direct questions. Here are some examples:
What did you think of [specific product feature]?
How often do you use our product?
What are your favorite/least favorite features?
How likely are you to recommend this product?
What could we do to improve our product?
Use a mixture of closed and open-ended questions to increase your chances of receiving meaningful responses.
Make it easy to respond
The easier it is for customers to leave a review, the more responses you’ll receive. So, make the process as seamless and convenient as possible. One way to do this is with survey emails.
Email surveys have high response rates. They can be completed within the email with minimal effort, which is a big plus for busy customers. And, they can generate a wealth of quantitative data and metrics that are quick to analyze, leading to faster improvements. BeeFree has an extensive collection of email survey templates to suit every need.
For longer review requests, include a CTA that directly links to the review submission page. Review forms should use simple, clear language, be optimized for mobile, and have a progress bar.
You could even provide your telephone contact details to allow customers to leave a review via telephone. It’s the preferred communication method for 55% of Baby Boomers according to Hubspot, so it’s worth considering.
Also consider directing customers to leave reviews on popular review sites, such as Google and Amazon.
Optimize email timings
If you send product review requests too early, there’s a chance your customers won’t have tried your product yet. But if you send them too late, your customer might have forgotten their experience.
So, when’s the best time to request reviews?
Aim to send review requests within 7-14 days post-purchase. This gives customers a chance to try the product a few times, leading to more sincere, meaningful reviews. Plan for seasonal surges such as Black Friday and incorporate them into your schedules.
Key takeaways
Do email campaigns work for gathering valuable product reviews that drive improvements, boost trust, and increase sales and loyalty?
Absolutely — but they need to be strategic.
To generate sincere reviews and valuable data, ensure your marketing emails are personalized, engaging, and optimized for convenience. And, use email list segmentation and marketing automation to ensure they’re sent to the right customers at the right time.
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