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7 Tips for a Re-engagement Email That Really Works

Beefree team
Beefree team
May 17, 2019
7 Tips for a Re-engagement Email That Really Works
7 Tips for a Re-engagement Email That Really Works

In any healthy subscriber list, it's normal for a subset of readers to get disinterested. That might not mean they're checked-out for good, though. Enter re-engagement emails. Brands use re-engagement emails to win back customers who have gone quiet. Whether through a targeted promotion, custom content, or just a Hey, are you there?, re-engagement campaigns incentivize action and help companies understand who's still reading and who's not. Today we're taking a look at the different techniques brands use to re-engage inactive subscribers. Scroll on and get inspired! And click here for our video tutorial:

#1. Create urgency with a dynamic countdown timer

Re-engagement campaigns often involve incentivizing a customer to come back, whether through a promotion, coupon, or special deal. If you're using this approach, consider including a countdown timer to help motivate action. Here's an example from AYR (Subject: Hit refresh):

ayr re-engagement email sequence

Countdown timers are easy to implement in email and can help catch readers' eyes and instill a bit of urgency. Plus, if you use a dynamic HTML timer, you can set an end-date and time so your timer always stays accurate, no matter when or how many times your email is opened. In the BEE editor, it's easy to do—check out our tutorial: How to add a countdown timer in email.

#2. Give a gift

One way to show your commitment to inactive subscribers is by giving them something for free. A promotion or coupon can be a great offer, but if you can give away something that doesn't require a purchase, that might be even better. It's the approach Skillcrush takes in this email, which offers a free downloadable guide (Subject: I've missed you!):

skillcrush re-engagement email marketing

What's great about this email is it almost sounds like it's from a friend. The language is clear, straightforward, and warm. And the live text, greeting and personal sign-off all increase that sense of intimacy. That helps create transparency and connection with readers, which hopefully will get them listening (and reading). By creating this tone and offering a guide with no strings attached, Skillcrush is demonstrating good will and respect which subscribers can take note of, whether they become re-engaged or not. That's good for the brand. And did we mention that hero image is an animated GIF?

skillcrush reengagement campaign gif

#3. Tease click-worthy content

If content is the way back to your readers heart but you don't have a free PDF guide to offer like Skillcrush, you can also re-engage subscribers by serving up blog content they might be interested in. That's the tactic Jacq's takes in this re-engagement message (Subject: Are We Still Friends? We Miss You...):

jacqs re-engagement marketing email

This re-engagement email has a little bit of everything. It features a few top products and their benefits, but ultimately the CTA button invites subscribers to learn about common remedies for uneven skin tone. Instead of asking readers to re-engage by making a purchase right off the bat, this approach is relatively gentle. Jacq's tactic might reflect the belief that it's preferable to reel readers back in with content that benefits them (for free) vs. inviting them to complete a more involved transaction.

#4. Show 'em what they're missing

Another way to get back inactive customers is with a re-engagement email marketing campaign that demonstrates your brand's value proposition in a bold, visual way. That's the method Thrive employs in this email sent to subscribers who haven't yet signed up for their service (Subject: Oops! Did you almost forget about this?):

thrive email to win back a customer

Essentially, Thrive is saying, Still haven't signed up yet? Check out the great things you're missing! (And get 25% off!) The blue background is eye-catching, and the high-res product photos are surely carefully curated to display top-selling items. The energy is vibrant and fun, and the call-to-action is clear.

#5. Get personal(ized) to make a connection

Email personalization is such a powerful way to cut through the inbox noise. And it doesn't have to be complicated. Simply using a subscriber's name in the subject line or greeting of an email can go a long way. In re-engagement campaigns specifically, it's important to demonstrate a sense of connection to each subscriber you want to keep, avoiding generic messaging that's easy to ignore. Check out howTrello uses personalization here (Subject: Empower yourself):

trello re-engagement email example

Here, Trello uses personalization to include the reader's name in the greeting, and to direct the subscriber to her personal Trello boards with the CTA. Names are a simple, smart way to "talk" more directly to your subscribers and make them feel connected. Plus, this email does such a good job of employing design simplicity. Have you noticed how easy-to-read this email is? The font is a large, legible size, and it's left-aligned with lots of line breaks. Sentences are short and to the point. A bulleted list makes reading easier. And the gorgeously green bulletproof CTA button almost pops off the page.

#6. Don't be pushy

The purpose of a re-engagement email series is to get subscribers to interact with your brand again. But these series also help identify who on your list is truly disengaged, and that's helpful, too. List attrition is normal, and you don't need every inactive customer to come back. So don't feel the need to be desperate, pushy, or over-the-top in re-engagement campaigns. This re-engagement email example from Indiegogo shows a simple, non-pushy approach (Subject: See What You've Been Missing):

indiegogo email get back a customer

No fancy, gimmicky messaging here! The email is short, sweet, and to the point. Plus, it uses a great CTA button with creative copy to catch the eye. Indiegogo makes it easy to act on this email, but only if you really want to.

#7. Optimize your CTA button

Sometimes the CTA button says it all. And we're not talking about the Learn Mores or the Click Heres. We're talking about buttons that say what they mean. If you want customers to engage with your message, make it simple by designing a CTA button that does some heavy lifting, like in this email by Offscreen Dispatch (Subject: Are you still there?):

offscreen dispatch re-engagement email campaign

If you only read the header and the button, you'd still know what to do, right? That's a powerful thing! Take a page from Offscreen Dispatch's playbook and simplify using an optimized CTA button that's easy to spot and that says it all.Ready to re-engage your subscribers? Start with one of BEE's free email templates, which can be customized in minutes to reflect your brand and messaging. Get access to a huge stock photo library, extensive design flexibility, and the ability to export your message to Mailchimp, SendInBlue, Gmail, Campaign Monitor, Constant Contact, and many other email service providers. Happy designing!

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If you’re using Salesforce Account Engagement (formerly Pardot), you’ve likely hit a wall with its native email editor. Whether you’re a nonprofit, a growing SaaS company, or an enterprise with multiple brands, the common complaint is the same:

"Pardot is just way too restrictive for our needs."

"The collaboration part just isn’t happening smoothly. It is too hard to involve writers and designers effectively."

 "It isn’t like we were doing anything overly creative—it just doesn’t give us the flexibility we needed."

Let’s face it: as powerful as Pardot is on the automation side, its design capabilities often fall short. And Salesforce doesn’t seem in a rush to improve them. If you’ve been trying to get more from your marketing emails—faster, better, more on-brand—it’s time to consider a better way.

Beefree isn’t a replacement. It’s the perfect addition to your workflow

The good news is that you don’t have to abandon Pardot. It is excellent at what it’s built for—automation, CRM integration, lead scoring, and financial compliance. 

But when it comes to design and collaboration, the limitations start to pile up. Whether it’s because of its clunky editor, lack of customization, or the time spent fixing buttons and web fonts (insert eye roll). 

Pairing Beefree with Pardot doesn’t just improve how your emails look, it transforms how your team works. This pair is especially perfect for: 

  • Healthcare & Financial Services: where compliance and approvals are non-negotiable.
  • SaaS, Consumer Brands, and Professional Services: where keeping brand consistency across touchpoints is critical.
  • Higher Ed, Manufacturing, Real Estate: where teams juggle multiple departments, audiences, and localizations.
  • Nonprofits: where lean teams need to move fast 

Teams from all walks of life all come to Beefree looking for the same thing: a fast and flexible email design solution that seamlessly integrates with their tech stack (without slowing their team down).

(source)

From chaos to control: Why teams choose Beefree

Now that you know what Beefree is, it’s time to talk about how it can help. 

When email production feels scattered (we’re talking files everywhere, last-minute edits, branding inconsistencies), it’s not just frustrating, it’s risky. It opens the door to real mistakes: off-brand messaging, broken layouts, missed approvals, or worse, emails that get flagged for non-compliance.   

1. Keeps your team organized with Workspaces

Instead of one cluttered space where everyone shares the same templates and folders, Workspaces allows you to manage email assets across brands, departments, and regions in unique environments. 

  • Create separation without silos: Marketing ops can manage everything in one platform, while individual teams work independently within their own workspace. It’s the best of both worlds.
  • Prevent cross-team mixups: With workspace-specific templates and permissions, there’s no risk of someone accidentally launching a healthcare email from the real estate workspace.

2. Allows you to move faster without sacrificing brand integrity

Beefree empowers teams to scale production while keeping every email perfectly on-brand.

  • Style Kits: Automatically apply your brand’s fonts, colors, and design settings to every email in a workspace
  • Saved Rows: Save your most-used content blocks (like hero sections, testimonials, or product features) and reuse them across campaigns.
  • Synced Rows: Make a global update, like changing your holiday promo footer or legal disclaimer, and Beefree automatically applies it to every email using that row. 

3. Helps you catch mistakes before they go live

Beefree helps your team build error-resistant emails with features designed to catch issues before they go live. 

  • Smart check: Beefree’s Smart Check automatically checks your designs and alerts you of any red flags, such as missing links, heavy images, and large HTML files, so you can fix them before they cost you. 
  • Built-in approval flows: Ensure the right eyes are on every email. No more chasing approvals in Slack or email threads.

Learn more about sending error-free emails with Beefree: https://beefree.io/blog/error-free-emails-beefree

4. One click export from Beefree to Pardot

With Beefree’s native Pardot integration, your team can export emails with confidence. What you see in Beefree is exactly what your audience gets in Pardot. No weird spacing. No layout issues. No surprises.

Real results: How USC Marshall scaled campaign production with Beefree

In 2020, Dwayne Rice, Senior Associate Director of CRM Management at USC Marshall, was juggling comms for 11 graduate programs. Each had its own drip campaigns, deadlines, and unique audiences.

“I needed an efficient process to crank out emails,” he said.“But Pardot’s editor was slowing us down.”

By switching to Beefree, Dwayne’s team was able to build reusable templates and modular elements—cutting production time and removing the need for third-party vendors.

“Beefree has enabled us to create content efficiently enough to bring multiple processes in-house and discontinue relationships with several vendors, saving time and money.”— Dwayne Rice, USC Marshall

Read the full case study

Stop letting Pardot’s email builder hold you back

From higher ed to healthcare, SaaS to nonprofits—teams across industries are making the switch to Beefree not to replace Pardot, but to complete it. With Beefree you can:

  • Design polished, responsive emails in minutes
  • Collaborate seamlessly with writers, designers, and stakeholders
  • Export to Pardot with full confidence

Start building better emails for Pardot today — Try Beefree for free

Or if you're a non-profit, apply for a $1,000 annual credit!

(source)

Frequently asked questions about using Beefree with Pardot

1. How does Beefree integrate with Pardot?

Beefree serves as an external email design tool that integrates seamlessly with Pardot. Users can design emails in Beefree and export them directly to Pardot as new templates or update existing ones. This integration streamlines the email creation process by allowing for more flexible and visually appealing designs than Pardot's native editor.

2. Does Beefree provide analytics for email performance?

Beefree focuses primarily on email design and does not offer built-in analytics. However, once emails are exported to Pardot, users can leverage Pardot's robust analytics and reporting tools to track performance metrics such as open rates, click-through rates, and conversion rates.

3. How does Beefree enhance email design capabilities for Pardot users?

Beefree offers a no-code, drag-and-drop email builder that allows users to create visually appealing emails without HTML knowledge. It integrates seamlessly with Pardot, enabling users to export their designs directly into the platform, thereby overcoming Pardot's design limitations .​

4. What collaboration features does Beefree offer compared to Pardot?

Beefree offers robust collaboration features that surpass those in Pardot, including:

  • real-time design-specific comments
  • role-based permissions
  • approval workflows

all available directly within the email design environment. These tools make it easier for teams to co-create and review content without switching platforms. In contrast, Pardot’s collaboration tools are more limited and typically rely on Salesforce’s broader ecosystem for team coordination.

5. Does Beefree support features like AI copywriting or mobile optimization?

​Yes, Beefree supports both AI-driven copywriting and mobile optimization features. Its AI Writing Assistant enables users to:

  • generate email and landing page content or revise existing copy
  • create alt text for images
  • translate content to different languages

Additionally, Beefree's Mobile Design Mode allows for editing of mobile-specific styles, such as:

  • text alignment
  • padding
  • font size
  • and more

to ensure responsive and user-friendly designs across devices.

6. Can Beefree help maintain brand consistency better than Pardot?

Yes, Beefree helps maintain brand consistency more effectively than Pardot through its Brand Style Guidelines feature, which lets teams lock in brand colors, fonts, and content blocks across all email designs.

Users can also create reusable templates and design systems that ensure uniformity, even across multiple teams or clients. While Pardot offers some branding controls, it lacks the same level of built-in visual governance and flexibility found in Beefree’s design-focused environment.

Send Error-Free Emails with Confidence Using Beefree

Learn about the Beefree features that can help you and your team catch mistakes, streamline collaboration, and send with confidence every time.
Beefree team
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We’ve all been there: You craft the perfect email, hit “send”, and just as you settle into the satisfaction of a job well done, someone slacks you: “Hey, something doesn’t look right with that campaign.” 

If this sounds familiar, you should know that you’re not alone: According to the 2025 Really Good Email Survey “90% of email marketers say they have a history of noticing mistakes in their emails after they’ve hit the send button.

This becomes especially common when your team constantly juggles multiple campaigns or makes edits until the last minute. Sadly, even the smallest mistakes don’t just slip through the cracks; they cost you.

Luckily for us all, mistakes can be avoided. And no, not by lighting a Pre-Send Protection Candles™ and hoping for the best. But rather by equipping your team with the right tools that work with your team – not slow them down. Let’s talk about it!

Building your team’s safety net for mistake-free emails with Beefree 

When everyone involved in the email creation process is aligned and supported by smart systems, executing mistake-free emails becomes second nature. Instead of scrambling to do damage control, you’ll want to set up the tools and processes that help your team focus on what they do best: creating emails that connect, convert, and confidently represent the brand.

In this article, we’ll discuss how you can use Beefree to: 

  • Reduce human errors 
  • Implement systems of checks and balances 
  • Establish guardrails & frameworks for on-brand email design

1. Catch mistakes before they happen with Smart Check

Missing links that lead nowhere? Forgotten subject lines? HTML emails that get clipped in Gmail? It’s easy to make little mistakes that derail your campaign’s performance. 

Learn more about Smart Check → 

Beefree’s Smart Check automatically checks your designs and alerts you of any red flags so you can fix them before they cost you opens, clicks, or conversions. Think of Smart Check as your built-in QA partner who will catch:

  • Missing links
  • Heavy images that could slow down email load times
  • Missing subjects & preheaders that impact engagement
  • Missing alt text on images that hurt your email’s accessibility
  • Large HTML files that might affect deliverability (or get clipped in Gmail)

2. Keep every email on-brand with built-in guardrails 

Most of us don’t nail the perfect campaign on the first try. Great emails are a team effort. However, when multiple teams are involved in the email creation process, branding can quickly go off the rails. 

A misused font, clashing colors, or buttons that are too small to click don’t just make emails look disjointed—they can damage your brand’s credibility.

With Beefree’s Advanced Style Kit, you can set clear, predefined guidelines for fonts, colors, spacing, and more—so every design starts on the right foot. Once configured, all new emails automatically inherit your brand styles, reducing the need for constant oversight and minimizing errors.

Advanced user permissions let you lock down specific design elements, giving you full control over what can (and can’t) be edited. That means anyone on your team—regardless of design expertise—can confidently create emails that look and feel like your brand.

3. Empower your team to create with confidence with reusable content

When your team isn’t bogged down by the cumbersome process of creating content from scratch (or fear of going off-brand), they can move faster—and with far more confidence.

With Saved and Synced Rows, you can provide your team with pre-approved content blocks—like headers, footers, and other commonly used design elements—that they can use in their designs without creating them from scratch. That ensures design consistency, eliminates redundant work, and makes email creation a lot faster.

Learn more about Saved Rows → 

4. Ensure your team is aligned with centralized reviews and approvals:

Creating the perfect email often takes a team of designers, copywriters, marketers, and other team members working together. But when multiple people are involved, endless back-and-forth and feedback scattered across multiple conversations and channels can slow things down, lead to miscommunication, and ultimately cause mistakes. 

With Beefree’s built-in commenting, your team can collaborate and share feedback where the work is actually happening—right inside the builder. And if you’d like to involve external reviewers into the review process, you can do that as well. 

Learn more about commenting → 

Plus, with Beefree’s built-in Approval flow, you can ensure your designs are reviewed and approved by the right stakeholders. Stay aligned with real-time notifications on design changes, lock edits on approved content, and get a clear view of project status for smoother team collaboration and high-quality results.

Learn more about Approvals →

5. Need an additional pair of eyes? Use the power of AI to support your team

Take some weight off your team's shoulders and use AI to support them in the final stretch. Whether it’s catching typos, flagging inconsistencies, or suggesting optimization, AI can be a saving grace when deadlines are creeping in.

For those times when you can’t remember the difference between “there, their, and they’re,  Beefree’s  AI Writing Assistant is there to help. This eager-to-learn helper can  review your copy for grammatical errors, tone of voice, and even share suggestions for making it just a bit more compelling. Our AI Writing Assistant can also seamlessly translate content or automatically generate ALT text for images to enhance the accessibility of your emails. 

Learn more about AI-powered content creation in Beefree →

The tangible cost of email mistakes

Mistakes don’t just impact performance; they slowly erode credibility. What starts as a small oversight can be a massive inconvenience for your readers, sending them straight to the unsubscribe button. As for your team, mistakes chip away at their confidence. Instead of brainstorming for the next campaign, they’re scrambling trying to figure out how to do damage control.   

When done right, email is a powerful tool for connecting with your audience. But a single mistake can unravel that connection and undermine trust.

  • A missing or broken links can interrupt your subscribers’ journey to conversion, negatively impacting campaign performance.
  • A missing subject lines means your emails won't stand out in the inbox, hurting your open rate
  • An awkward typo might signal a lack of attention to detail
  • An off-brand design can make your brand look disorganized
  • An email that gets clipped in Gmail because it’s too big means some subscribers might never see the full email content.

Design error-free emails and send with confidence with Beefree 

Beefree helps teams of all sizes create polished, on-brand emails—without the risk of costly errors. With built-in safeguards, streamlined approval flows, and collaboration tools that keep everyone aligned, Beefree acts as your team’s system of checks and balances. From first draft to final sign-off, you’ll have everything you need to send with confidence, build trust, and get results.

Try Beefree's Business for free for 15 days and get access to all of Beefree’s tools that help you catch mistakes, streamline collaboration, and send with confidence every time. Or schedule a call with one of our experts to discover everything Beefree can support your team.

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