This BEE Plugin License Agreement (the “Agreement”) is entered between MailUp Inc., a Delaware corporation acting for and on behalf of itself and each of its Affiliates, and the client identified with the information provided by completing the Registration Form as below defined (“Client”).
MailUp and Client individually also the “Party”, and collectively, the “Parties”.
NOW THEREFORE, THE PARTIES AGREE AS FOLLOWS
The recitals, the definitions and the external links to the Agreement constitute an integral and substantive part hereof.
The following terms in this Agreement shall have the meaning attributed to them under this clause 2 when capitalized:
|Access Credentials||means any user name and password created by Client at the time of registering an account at https://developers.beefree.io/signup and used to access the online system that allows Client to create and configure a Client Application.|
|Action||has the meaning set forth in Section 12.2.|
|Additional Hosted Images||means the total number of data traffic generated by the delivery of Hosted Images during the Term for each Client Application minus the Pre-Paid Hosted Images included in the Subscription Plan selected for that Client Application.|
|Additional Hosted Images Fees||means the total number of data traffic generated by the delivery of Hosted Images during the Term for each Client Application minus the Pre-Paid Hosted Images, times the per-hosted images fee specified for the Subscription Plan selected for the Client Application.|
|Additional User(s)||means the total number of unique users of the Software logged during the Term for each Client Application minus the Pre-Paid Users included in the Subscription Plan selected for that Client Application.|
|Additional MSAPI Calls||means total MSAPI Calls executed during the Term for each Client Application minus the Pre-Paid MSAPI Calls included in the Subscription Plan selected for that Client Application.|
|Additional MSAPI Call Fees||means total MSAPI Calls executed during the Term, minus Pre-Paid MSAPI Calls, times the per-call fee specified for the Subscription Plan selected for the Client Application|
|Additional User Fees||means a periodic fee calculated based on the number of Additional Users times the per-user fee specified for the Subscription Plan selected for the Client Application.|
|AddOn(s)||has the meaning set forth in Section 26|
|AddOn(s) Provider(s)||has the meaning set forth in Section 26|
|Affiliates||means any person, corporation, or other legal entity that, directly or indirectly, controls, is controlled by, or is under common control with MailUp. For this purpose, “control” shall mean (i) possession, direct or indirect, of the power to direct or cause direction of the management and policies of a party, whether through voting securities, by contract or other means; and/or (ii) ownership, directly or indirectly, of more than fifty percent (50%) of the outstanding equity or voting shares of a party.|
|Agreement||means this BEE Plugin License Agreement.|
|Application Keys||means a set of unique identifiers (Client ID and Client Secret Key) provided to Client for each instance of Client Application and used to authorize each use of the Software for that instance of Client Application.|
|Available, Availability||means that the Editor is operable. The Editor will be considered Available notwithstanding malfunctions of the Software that do not affect operability of the Editor.|
|Availability Guaranty||has the meaning set forth in Section 10.1|
|Business Days||means any calendar day (other than a Saturday or a Sunday) except for those listed as legal holidays on the US Office of Personnel Management Web site at https://www.opm.gov/policy-data-oversight/snow-dismissal-procedures/federal-holidays/|
|Client||has the meaning set forth in the headings to this Agreement.|
|Client Application||means an instance of the Software created by Client at https://developers.beefree.io. Client may create multiple Client Applications to use multiple instances of the Software embedded in various Client Software Packages.|
|Client Data||means, other than Resultant Data, information, data and other content, in any form or medium, that is collected, downloaded or otherwise received, directly or indirectly by Client or a User by or through the Software.|
|Client Software Package(s)||means Client’s software application(s), in which Client wants to embed the Software.|
|Client Trademarks||means Client’s trademarks, trade names, service marks, trade dress, logos and derivative works.|
|Confidential Information||has the meaning set forth in the Section 21.|
|Content Services API (CSAPI) previously known as Message Services API (MSAPI)||means an Application Programming Interface (API) that allows Client to submit a document generated with the Software and request that certain operations are executed on it, such as producing an updated HTML version of it. The API accepts the requests and provides the responses documented on the Software’s online technical documentation that is available at https://docs.beefree.io.|
|Content Services API Call (CSAPI Call)||means each successful request submitted by Client Application to CSAPI.|
|Data Protection Addendum or DPA||has the meaning set forth in the Section 18.|
|Documentation||means documentation provided by MailUp to Client in electronic format.|
|Editor||Means that User-facing portion of the Software that has the function of editing content (i.e. enabling User to view and modify content created with the Software) along with the back-end portion of the Software that has the function of providing the content back to Client Software Package|
|Effective Date||means the date this Agreement comes into effect, as notified by MailUp to Client with an email sent to the email address provided by Client in the Registration Form and that Client declares to periodically check for accuracy.|
|Escrow Agent||has the meaning set forth in the Section 6.1.|
|Escrow Agreement||has the meaning set forth in the Section 6.1.|
|Escrow Fee||has the meaning set forth in the Section 6.2.|
|Fees||means Subscription Fees for the following Term plus, if applicable, Additional User Fees, Additional Hosted Images Fees, and Additional MSAPI Call Fees for the current Term.|
|Harmful Code||means any software, hardware or other technology, device or means, including any virus, worm, malware or other malicious computer code, the purpose or effect of which is to (a) permit unauthorized access to, or to destroy, disrupt, disable, distort, or otherwise harm or impede in any manner any (i) computer, software, firmware, hardware, system or network or (ii) any application or function of any of the foregoing or the security, integrity, confidentiality or use of any data Processed thereby, or (b) prevent Client or any User from accessing or using the Software or MailUp Systems as intended by this Agreement. Harmful Code does not include any MailUp Disabling Device.|
|Hosted Images||images that are included in the content created with the Software and that are hosted and delivered by the Software at the time the content is viewed.|
|Indemnitee||has the meaning set forth in the Section 12.3.|
|Indemnitor||has the meaning set forth in the Section 12.3.|
|Insolvent||has the meaning set forth in Section 6.1.|
|Initial Term||has the meaning set forth in Section 8.1.|
|Intellectual Property||means all current and future worldwide copyright, patents, utility models industrial designs, trademarks, domain names, database right and other intellectual property rights, whether or not capable of registration, whether or not registered, and applications of any of the foregoing and all intellectual property rights whether now known or created in the future.|
|Local Images||images that are included in the content created with the Software and that are not hosted by the Software, but rather are hosted by the Client Software Package(s)|
|Losses||means any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs or expenses of whatever kind, including reasonable attorneys’ fees and the costs of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers.|
|MailUp||has the meaning set forth in the headings to this Agreement.|
|MailUp Disabling Device||means any software, hardware or other technology, device or means (including any back door, time bomb, time out, drop dead device, software routine or other disabling device) used by MailUp or its designee to disable Client’s or any User’s access to or use of the Software automatically with the passage of time or under the positive control of MailUp or its designee.|
|MailUp Indemnitee||has the meaning set forth in Section 12.|
|MailUp Materials||means the Software, Specifications, Documentation and MailUp Systems and any and all other information, data, documents, materials, works and other content, devices, methods, processes, hardware, software and other technologies and inventions, including any deliverables, technical or functional descriptions, requirements, plans or reports, that are provided or used by MailUp or any Subcontractor in connection with the Software, including any third party materials licensed to MailUp, or otherwise comprise or relate to the Software or MailUp Systems. For the avoidance of doubt, MailUp Materials include Resultant Data and any information, data or other content derived from MailUp’s monitoring of Client’s access to or use of the Software, but do not include Client Data.|
|MailUp Systems||means the information technology infrastructure used by or on behalf of MailUp in providing the Software, including all computers, software, hardware, databases, electronic systems (including database management systems) and networks, whether operated directly by MailUp or through the use of third-party services.|
|MailUp Trademarks||means the MailUp verbal and design trademark, the BEE Plugin verbal and design trademark and derivatives thereof. MailUp is a registered trademark.|
|Message Services API (MSAPI)||means an Application Programming Interface (API) that allows Client to submit a document generated with the Software and request that certain operations are executed on it, such as producing an updated HTML version of it. The API accepts the requests and provides the responses documented on the Software’s online technical documentation that is available at https://docs.beefree.io.|
|Message Services API Call (MSAPI Call)||means each successful request submitted by Client Application to MSAPI.|
|Part(ies)||has the meaning set forth in the headings to this Agreement.|
|Pre-Paid Hosted Images||means the amount of data traffic generated by the delivery of Hosted Images during the Term of Client Subscription that are included in Client’s Subscription Plan as listed on the BEE Plugin pricing page located at https://beefree.io/bee-plugin/pricing/ or otherwise provided to Client.|
|Pre-Paid MSAPI Calls||means the number of MSAPI Calls executed during the Term of Client Subscription that are included in Client’s Subscription Plan as listed on the BEE Plugin pricing page located at https://beefree.io/bee-plugin/pricing/ or otherwise provided to Client.|
|Pre-Paid Users||means a fixed number of users, uniquely identified by the UID parameter as defined in the Software documentation, who have access to use the Software without incurring “Additional User Fees”. Software documentation with regard to the UID parameter is available at https://support.beefree.io/hc/en-us/articles/ 360004546351-How-does-the-UID-parameter-work-|
|Privacy and Security Policy||has the meaning set forth in Section 5.1.|
|Registration Form||means the registration form available at https://developers.beefree.io/accounts/signup/.|
|Renewal||has the meaning set forth in Section 8.2.|
|Resultant Data||has the meaning set forth in Section 23.|
|Scheduled Downtime||has the meaning set forth in Section 10.4.|
|Service Credit||has the meaning set forth in Section 10.5.|
|Software||has the meaning set forth in recitals (II).|
|Source Materials||has the meaning set forth in Section 6.1.|
|Specifications||has the meaning set forth in Section 3.1.|
|Subcontractors||has the meaning set forth in Section 3.5.|
|Subscription Fees||means a periodic fee that Client undertakes to pay at the beginning of the Term for use of the Software under the provisions of the selected Subscription Plan.|
|Subscription Plan||means a subscription to the Software that provides a certain number of features as listed at https://beefree.io/bee-plugin/pricing/ and a certain number of Pre-paid Users and Pre-Paid MSAPI Calls, as listed on the same page. A Subscription Plan must be selected for each Client Application created by Client.|
|Support Services||has the meaning set forth in Section 10.6.|
|Term||has the meaning set forth in Section 8.2.|
|Third Party Service Providers||has the meaning set forth in Section 3.2 (ii).|
|Title 11||has the meaning set forth in Section 6.3.|
|Unavailable, Unavailability||means that the Editor is not Available, is inoperable, or is operable but severely limited, as measured in continuous 1-minute increments.|
|Uptime||means the time in a month of service when the Editor is Available.|
|User(s)||means Pre-paid Users together with Additional Users.|
|Website||means https://beefree.io, including any third-level domains and sub-domains.|
3.1. License. Subject to Client’s acceptance of and compliance with this Agreement, and in accordance with the specifications set forth herein (“Specifications”) MailUp hereby grants Client a limited, worldwide, non-exclusive, non-assignable and non-transferrable (except as specifically set out in this Agreement) right and license to:
For clarity, the foregoing license rights granted by MailUp to Client under this Agreement specifically include the license and right:
3.2 Sublicense. The foregoing limited license provides Client the right to sub-license and make available access and use rights to the Software to:
Except for the limited usage rights Client may grant to Users and Third Party Service Providers and except for the assignment or transfer by Client to any of its Affiliates, the license rights granted in this Agreement are not transferable and not assignable to third parties.
3.3. Restrictions. The License rights to the Software granted in this Agreement are for Client’s and its customers’ internal business purposes and Client shall not license, distribute or otherwise grant rights in the Software to its Users except as embedded, linked, bundled with, or otherwise incorporated into the Client Applications. Client shall not market, sublicense or resell the Software as a stand-alone product or services offering. Client shall not knowingly or intentionally grant to any User greater license rights to the Software than the rights granted to Client under this Agreement and shall cause each customer to enter into a written license agreement prior to users of such customer being given access to the Software, which contains license restrictions with respect to the Software at least as restrictive as those provided in this Agreement and the restrictions applicable to the Client Software Packages. Client will not make any representation or warranty on behalf of MailUp concerning the use, availability or features of the Software or the Editor.
3.4. Consumer legal framework.Client is aware and expressly accepts that the Software is an instrument reserved to professional users, and therefore this Agreement is not subject to the legal framework applicable to agreements with consumers.
3.5. Subcontractors. MailUp may from time to time in its discretion engage third parties to perform Services (each, a “Subcontractor”).
Client shall not, and shall not permit any other person to, access or use the Software or MailUp Materials except as expressly permitted by this Agreement. For purposes of clarity and without limiting the generality of the foregoing, Client shall not, except as this Agreement expressly permits:
Client shall inform its Users about such non-authorized uses. In the event that MailUp becomes aware of the use of the Software in breach of the above provisions by Client or its Users, MailUp reserves the right to immediately and definitively block access to and use of the Software and/or to terminate this Agreement for breach in accordance with Section 8.3 of this Agreement.
5.1. MailUp Systems and Security Obligations. MailUp will employ security measures in accordance with applicable industry practice (“Privacy and Security Policy“).
5.2. Client username and password. Client shall employ all physical, administrative and technical controls, screening and security procedures and other safeguards necessary to maintain the confidentiality of its account and password, with respect to both Access Credentials and Application Keys, and Client agrees to notify MailUp promptly of any known unauthorized access or of any reasonably suspected breach of its account’s security. Client shall be liable for losses incurred by MailUp and/or another party due to a third party using Client’s account or password.
6.1. Escrow Agreement. If selected by Client, within thirty (30) days MailUp shall establish an escrow account with EscrowTech International, Inc. (the “Escrow Agent”) providing for the deposit of Source Materials into escrow for the benefit of Client as beneficiary thereunder. For this purpose, MailUp, Client and the Escrow Agent will enter into a mutually acceptable escrow agreement and beneficiary enrollment documents to establish such escrow account and name Client as a beneficiary thereunder (collectively, the “Escrow Agreement”). Throughout the Term thereafter, MailUp shall cause the then-current version of the Software to be deposited with the Escrow Agent under the Escrow Agreement on May 1 and November 1 of each calendar year and on such other date as MailUp delivers any custom enhancements or issues any subsequent release of the Software. MailUp shall be responsible to pay directly to the Escrow Agent, the Escrow Agent’s fees associated with such deposits of the Source Materials as are made by MailUp under the Escrow Agreement for Client’s direct benefit. MailUp shall also be responsible for any fees or expenses under the Escrow Agreement to maintain Client’s status as a beneficiary under the Escrow Agreement. Release triggers under the Escrow Agreement shall at all times include the following events: (i) MailUp ceases to pay its debts as they come due (becomes “Insolvent”) or ceases to carry on business; (ii) bankruptcy or similar proceeding of MailUp; and (iii) Unavailability of the Editor for a period of eight (8) consecutive calendar days that is not attributable to a Force Majeure Event, and MailUp fails to cure such default within two (2) days after receiving written notice of the failure from Client. In no event will a dispute between with the parties with respect to Service Level or the parties’ obligations under this Agreement constitute a triggering event. The Software reaching end of life will not constitute a triggering event as long as there is an available migration or upgrade path available to Client.
If one of the foregoing release triggers occurs and Client elects to exercise its right to access the Source Materials as permitted under the Escrow Agreement, use of the Escrow Materials by Client shall be subject to license grant set forth herein, in accordance with the restrictions defined by Section 3.3. As used in this Agreement the term “Source Materials” shall mean the human-readable code from which a computer can compile or assemble the object code or machine executable version of the Software (including any enhanced or customized versions thereof), together with any documentation in the possession of MailUp which would assist a third party in operating and maintaining the Software.
6.2. Escrow Fee. For the purpose of signing the Escrow Agreement, Client shall pay to MailUp an annual recurring fee available at https://beefree.io/bee-plugin/pricing/ (the “Escrow Fee”). MailUp shall invoice Client for any Escrow Fees separately from the invoicing of the Subscription Fees. Such invoice shall be paid by Client within thirty (30) calendar days from the invoice date.
6.2. Title 11. If, at any time during the Term, MailUp is Insolvent or seeks protection from creditors, the Parties agree that the Software and each portion and component thereof as well as the license rights to them are the subject matter of this Agreement and each of them are agreed to be “intellectual property” as that term is defined and construed under Title 11 U.S.C. Section 101 in effect as of the Effective Date (“Title 11”). This Agreement is further intended to be an executory contract under Title 11 and: (a) Client as a licensee of MailUp’s intellectual property shall be a licensee and shall be afforded all of the protections of a licensee under Section 365(n) of Title 11; and (b) MailUp shall be deemed to be a debtor/licensor under Section 365(n) of Title 11.
7.1. Client Applications and Cooperation. Client shall at all times during the Term: (a) set up, maintain and operate in good repair and in accordance with the Specifications all Client Applications; (b) provide MailUp personnel with such access to Client Applications as is necessary for MailUp for troubleshooting and to provide the Software in accordance with the availability requirement and Specifications; and (c) provide all cooperation and assistance as MailUp may reasonably request to enable MailUp to exercise its rights and perform its obligations under and in connection with this Agreement.
7.2. Effect of Client Failure or Delay. MailUp is not responsible or liable for any delay or failure of performance caused in whole or in part by Client’s delay in performing, or failure to perform, any of its obligations under this Agreement.
7.3. Corrective Action and Notice. If Client becomes aware of any actual or threatened activity prohibited by Section 4, Client shall, and shall cause its Users to, immediately: (a) take all reasonable and lawful measures within their respective control that are necessary to stop the activity or threatened activity and to mitigate its effects (including, where applicable, by discontinuing and preventing any unauthorized access to the Software and MailUp Materials and permanently erasing from their systems and destroying any data to which any of them have gained unauthorized access); and (b) notify MailUp of any such actual or threatened activity.
8.1. Initial Term. This Agreement will be effective commencing on the Effective Date and will remain in effect for the duration selected by Client (the “Initial Term”) unless and until terminated according to the provisions of this Section 8.
8.2. Renewal. This Agreement will automatically renew (“Renewal”) for additional successive terms having a duration equal to the Initial Term (such successive terms, together with the Initial Term, constitute the “Term”), unless earlier terminated pursuant to this Agreement’s express provisions or Client gives notice of non-renewal by using the “Cancel my subscription” tool (exact wording may change over time), which will be effective at the expiration of the current Term. In consideration of the availability of the Software, Client will be required to pay the Fees for the entire current Term, even if it does not use the Software. For clarity, only Client has a right to cancel this Agreement at any time, for any reason, in its discretion. MailUp shall not have the right to terminate this Agreement for convenience.
8.3. Termination. In addition to any other express termination right set forth elsewhere in this Agreement,
8.4. Effect of Expiration or Termination. Upon any expiration or termination of this Agreement, except as expressly otherwise provided in this Agreement:
9.1. Fees. Client shall pay the Fees in accordance with this Section 9.
9.2. Subscription Fees. Client shall pay the Subscription Fees for the Initial Term and for any Renewal in the timeframe and in accordance with the methods indicated in the initial online order and any subsequent orders. The payment shall be made in U.S. dollars, by credit card or other payment method acceptable to MailUp. MailUp is hereby authorized to implement a recurring credit card payment of the Subscription Fees by processing an automatic pre-authorized charge of the amount of the Subscription Fees for the use of the Software for the Term, subject to termination which may be carried out by Client in accordance with the procedures and timeframes provided under Section 9.
9.3. Additional User Fees, Additional Hosted Images Fees and Additional MSAPI Call Fees. At the end of each Term, Subscription Fees will be adjusted to reflect any increase in the number of Users, Hosted Images and MSAPI Calls. Client declares that:
9.4. Failure to Pay. If upon automatic Renewal of this Agreement the pre-authorized charge were unsuccessful for any reason (merely by way of example and without any limitation: expired credit card or inexistence of the necessary funds), MailUp shall inform Client via electronic mail written notice sent to the email address provided by Client in the Registration Form. Client shall have fourteen (14) calendar days from receipt of such notice to cure the breach. If the breach is not cured within such fourteen (14) calendar day period, MailUp shall have the right to suspend performance of the Software without further notice without incurring any obligation or liability to Client or any other person by reason of such suspension, block access and use of the Software, and to terminate this Agreement pursuant to Section 8.3(b) without prejudice to MailUp’s further rights. The Parties agree that in the event of delay in the payment of the fees, MailUp may charge interest at a rate of 1.5% per month, or the highest rate allowed by applicable law, whichever is lower. Client shall reimburse MailUp for all reasonable costs incurred by MailUp in collecting any late payments or interest, including attorneys’ fees, court costs and collection agency fees.
9.5. Outstanding Fees. If Client incurs Additional User Fees, Additional Hosted Images Fees and/or Additional MSAPI Call Fees higher than $1,000.00 (one thousand/00 USD) at any time during the Term, MailUp reserves the right to process a new payment for the total of the outstanding fees.
9.6. Taxes. All fees and other amounts payable by Client under this Agreement are exclusive of taxes and assessments. Client is responsible for all sales, use and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any federal, state or local governmental or regulatory authority on any amounts payable by Client hereunder, other than any taxes imposed on MailUp’s income.
9.7. No Deductions or Setoffs. All amounts payable to MailUp under this Agreement shall be paid by Client to MailUp in full without any setoff, recoupment, counterclaim, deduction, debit or withholding for any reason.
9.8. Fees Increases. MailUp may increase the Fees by providing written notice to Client at least thirty (30) days’ before the commencement date of any Term. The new rates will be applied from the date of renewal of the Agreement and will be kept unchanged at least for the next Term. In the event that Client does not intend to accept such changes, Client must cancel the subscription in accordance with Section 8.2 of this Agreement. In the event of cancellation submitted beyond the aforesaid deadline, the new rates shall be considered accepted by Client and will be legally applied.
10.1. Service Level; Availability Guaranty. For free Subscription Plans, MailUp will fulfill service level agreements and provide Availability on a commercially reasonable efforts basis. For paid Subscription Plans, MailUp guarantees that the Editor will be Available 99.5% of the time each calendar month, 24 hours a day, 7 days a week (the “Availability Guaranty”).
10.2. Exclusions. This Editor Availability Guaranty does not cover Unavailability resulting from (i) Scheduled Downtime (as defined below); (ii) factors outside of MailUp’s reasonable control, including, without limitation (a) any Force Majeure Event, (b) issues derived from services that are not directly delivered by MailUp and whose availability is outside of MailUp’s control, including without limitation the availability of an Internet connection at Client’s location,(c) software or hardware problems that are affecting Client’s computers, (d) results of any actions or inactions of User or any third party (other than MailUp’s Subcontractors); and (e) results from any User’s applications, equipment, software or other technology and/or third party equipment, software or other technology not under MailUp’s direct control; (iii) alpha, beta or not otherwise generally available versions of the Software, or (iv) loss of access to the Software that is of little or no significance in the Client’s day-to-day operation of the Editor (collectively, the “Exclusions”).
10.3 Monitoring of Availability. Availability of the Editor is measured by employing both in-house and independent monitoring systems. Independent monitoring systems are selected by MailUp among the highest rated systems available in the marketplace, may change over time, and currently include, but are not limited to, Pingdom AB. Measurements of Software and Editor’s general availability are available at http://status.beefree.io/.
10.4 Scheduled Downtime. MailUp will use commercially reasonable efforts to give Client at least fourteen (14) days prior notice of all scheduled outages of the Software (“Scheduled Downtime”).
10.5. Service Credit. As Client’s sole remedy and MailUp sole liability for failure to achieve the Availability Guaranty, MailUp will issue a credit against future Subscription Fees and any amounts otherwise due by Client (“Service Credit”) if the uptime of the Editor falls below 99.5% in any calendar month, calculated as follows:
“Monthly Fees” are calculated as one-twelfth of the Subscription Fee that would be payable by the Client over a one-year period. No refunds or cash value will be given, provided, however, that availability measured below 95% for more than two months in a row constitutes material breach of this Agreement and the Client may give MailUp notice of immediate termination of this Agreement and MailUp shall refund the applicable Monthly Fee corresponding to the remaining Term. Service Credits may not be transferred or applied to any other MailUp account.
To apply for a Service Credit, Client must submit a request to email@example.com within ten (10) days from the time Client becomes eligible to receive the applicable Service Credit.. The request must include: (a) “SLA Claim” as the subject of the ticket; (b) the dates and times of Unavailability for which a credit is being claimed; (c) any documentation of the applicable Unavailability. Each Service Credit will be applied to future amounts payable by Client in connection with the applicable MailUp product. . All Unavailability is subject to independent verification in MailUp’s reasonable discretion. Service Credits are the sole remedy for Unavailability of the Editor or the Software or MailUp failure to meet the monthly Availability Guaranty. Client shall not be entitled to any Service Credit in case of failure or delay in submitting a request for Service Credit.
10.6. Support. For free Subscription Plans, MailUp will not provide any direct support to Client, but online manuals and other documentation is available at https://support.beefree.io/ and https://docs.beefree.io. For paid Subscription Plans, MailUp undertakes to provide technical assistance related to the proper functioning of the Software using one of the following procedures selected and purchased by Client:
11.1. Warranties by the Client. The Client represents and warrants that:
In the event of any breach, or reasonably anticipated breach, of any of Client’s warranties herein, in addition to any other remedies available at law or in equity, MailUp will have the right to immediately, in MailUp’s sole discretion, suspend the access and use of the Software if deemed reasonably necessary by MailUp to prevent any harm to MailUp or its business.
11.2. Warranties by MailUp. MailUp represents and warrants that:
11.3. EXCEPT FOR THE FOREGOING, THE SOFTWARE IS PROVIDED ON AN “AS IS” BASIS, AND CLIENT’S USE OF THE SOFTWARE IS AT ITS OWN RISK. MAILUP DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY AND ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AND TITLE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. MAILUP DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WITHOUT LIMITING THE FOREGOING, MAILUP MAKES NO WARRANTY OF ANY KIND THAT THE SERVICES OR MAILUP MATERIALS, OR ANY PRODUCTS OR RESULTS OF THE USE THEREOF, WILL MEET CLIENT’S OR ANY OTHER PERSON’S REQUIREMENTS, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY SOFTWARE, SYSTEM OR OTHER SERVICES EXCEPT IF AND TO THE EXTENT EXPRESSLY SET FORTH IN THE SPECIFICATIONS, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE OR ERROR FREE. ALL THIRD-PARTY MATERIALS, INCLUDING WITHOUT LIMITATION ANY ADDONS MADE AVAILABLE TO CLIENT WITH OR THROUGH THE SOFTWARE, ARE PROVIDED “AS IS” AND ANY REPRESENTATION OR WARRANTY OF OR CONCERNING ANY THIRD-PARTY MATERIALS IS STRICTLY BETWEEN CLIENT AND THE THIRD-PARTY OWNER OR DISTRIBUTOR OF THE THIRD-PARTY MATERIALS.
12.1. Client’s Indemnification. Client shall indemnify, defend and hold harmless MailUp and its Subcontractors and Affiliates, and each of its and their respective officers, directors, employees, agents, successors and assigns (each, a “MailUp Indemnitee”) from and against any Losses incurred or suffered by such MailUp Indemnitee (1) that would not have been incurred or suffered or requested if (i) Client had fulfilled the obligations undertaken upon entering into this Agreement and (ii) the representations and warranties provided by Client by entering into this Agreement had been truthful, accurate, complete and not misleading; or (2) in connection with any Action by a third party that arise out of or relate to any:
12.2. MailUp’s Indemnification. MailUp shall indemnify, defend and hold harmless Client from and against any and all Losses incurred by such Client arising out of or relating to any claim, suit, action or proceeding (each, an “Action”) by a third party (other than an Affiliate of Client) that Client’s or an User’s use of the Software (excluding Client Software Packages, Client Data and third party materials) in compliance with this Agreement (including the Specifications) infringes a U.S. Intellectual Property Right. The foregoing obligation does not apply to any Action or Losses arising out of or relating to any:
12.3. Indemnification Procedure. Each party shall promptly notify the other party in writing of any Action for which such party believes it is entitled to be indemnified pursuant to Section 12.1 or Section 12.2, as the case may be. The party seeking indemnification (the “Indemnitee”) shall cooperate with the other party (the “Indemnitor”) at the Indemnitor’s sole cost and expense. The Indemnitor shall immediately take control of the defense and investigation of such Action and shall employ counsel of its choice to handle and defend the same, at the Indemnitor’s sole cost and expense. The Indemnitee’s failure to perform any obligations under this Section 12.3 will not relieve the Indemnitor of its obligations under this Section 12 except to the extent that the Indemnitor can demonstrate that it has been prejudiced as a result of such failure. The Indemnitee may participate in and observe the proceedings at its own cost and expense with counsel of its own choosing.
12.4. Mitigation. If any of the Software or MailUp Materials are, or in MailUp ‘s opinion are likely to be, claimed to infringe, misappropriate or otherwise violate any third-party Intellectual Property Right, or if Client’s or any User’s use of the Software or MailUp Materials is enjoined or threatened to be enjoined, MailUp may, at its option and sole cost and expense:
THIS SECTION 12 SETS FORTH CLIENT’S SOLE REMEDIES AND MAILUP’S SOLE LIABILITY AND OBLIGATION FOR ANY ACTUAL, THREATENED OR ALLEGED CLAIMS THAT THIS AGREEMENT OR ANY SUBJECT MATTER HEREOF (INCLUDING THE SOFTWARE AND MAILUP MATERIALS) INFRINGES, MISAPPROPRIATES OR OTHERWISE VIOLATES ANY THIRD-PARTY INTELLECTUAL PROPERTY RIGHT.
13.1. EXCLUSION OF DAMAGES. IN NO EVENT WILL MAILUP OR ANY OF ITS LICENSORS (INCLUDING WITHOUT LIMITATION ADDON PROVIDERS), SERVICE PROVIDERS OR SUPPLIERS BE LIABLE UNDER OR IN CONNECTION WITH THIS AGREEMENT OR ITS SUBJECT MATTER UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY AND OTHERWISE, FOR ANY: (a) LOSS OF PRODUCTION, USE, BUSINESS, REVENUE OR PROFIT; (b) IMPAIRMENT, INABILITY TO USE OR LOSS, INTERRUPTION OR DELAY OF THE SOFTWARE, (c) LOSS, DAMAGE, CORRUPTION, UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA, OR BREACH OF DATA OR SYSTEM SECURITY, OR (d) CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED OR PUNITIVE DAMAGES, REGARDLESS OF WHETHER SUCH PERSONS WERE ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR SUCH LOSSES OR DAMAGES WERE OTHERWISE FORESEEABLE, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.
13.2. CAP ON MONETARY LIABILITY. IN NO EVENT WILL THE AGGREGATE LIABILITY OF MAILUP AND ITS LICENSORS, SERVICE PROVIDERS AND SUPPLIERS UNDER OR IN CONNECTION WITH THIS AGREEMENT OR ITS SUBJECT MATTER, UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY AND OTHERWISE, EXCEED AN AMOUNT EQUAL TO THE FEE PAID BY CLIENT TO MAILUP DURING THE CONTRACT PERIOD IN WHICH THE DAMAGES FIRST OCCURRED (I.E., THE FEE PAID DURING THE INITIAL TERM, IF THE DAMAGES OCCUR DURING THE INITIAL TERM; OR THE FEE PAID DURING THE SPECIFIC RENEWAL TERM THEN IN EFFECT, IF THE DAMAGES OCCUR DURING SUCH RENEWAL TERM).
Client recognizes that MailUp is always innovating and finding ways to improve the Software with new features and services. Therefore, Client agrees that the Software may change from time to time and no warranty, representation or other commitment is given in relation to the continuity of any functionality of the Software. MailUp will use its reasonable commercial effort to inform Client of any upcoming Software changes and to introduce features that substantially alter the functioning of the Software in a disabled state with the ability for Client to activate them at their leisure.
MailUp and Client may not be deemed in any way liable for the failure to perform this Agreement caused by factors falling outside its reasonable control (a “Force Majeure Event”) including by way of example and without any limitation, acts of God, uprisings, acts of terrorism and war, strikes, labour stoppages or slowdowns or other industrial disturbances, electrical, internet, telecommunication, or cloud computing service provider outage, riots, tornadoes, hurricanes, floods, mudslides and landslides fire, earthquake or explosion, embargoes or blockades in effect on or after the date of this Agreement, national or regional emergency, passage of law or any action taken by a governmental or public authority, or national or regional shortage of adequate power or telecommunications or transportation.
Client may not assign its rights or delegate its duties under this Agreement either in whole or in part and either voluntarily or by operation of law without the prior written consent of MailUp. Any attempted assignment or delegation without such consent will be void. MailUp may assign this Agreement in whole or part without Client’s consent upon fifteen (15) days prior written notice to Client. This Agreement will bind and inure to the benefit of each party’s successors and permitted assigns.
17.1. Software and MailUp Materials. All right, title and interest in and to the Software and MailUp Materials, including all Intellectual Property Rights therein, are and will remain with MailUp or MailUp licensor’s, as applicable. Client has no right, license or authorization with respect to any of the Software or MailUp Materials except as expressly set forth in Section 3.1 and 3.2, in each case subject to Section 4. All other rights in and to the Software and MailUp Materials are expressly reserved by MailUp and the respective third-party licensors. In furtherance of the foregoing, Client hereby unconditionally and irrevocably grants to MailUp an assignment of all right, title and interest in and to the Resultant Data, including all Intellectual Property Rights relating thereto.
17.2. Client Data. As between Client and MailUp, Client is and will remain the sole and exclusive owner of all right, title and interest in and to all Client Data, including all Intellectual Property Rights relating thereto, subject to the rights and permissions granted in Section 17.3.
17.3. Consent to Use Client Data. Client hereby irrevocably grants all such rights and permissions in or relating to Client Data: (a) to MailUp, its Subcontractors and the MailUp personnel as are necessary or useful to perform the Software; and (b) to MailUp as are necessary or useful to enforce this Agreement and exercise its rights and perform its hereunder.
To the extent that MailUp processes any Personal Data (as defined in the DPA) that is subject to the GDPR (as defined in the DPA), on behalf of Client, in the provision of the Software, the terms of the data processing addendum available at https://beefree.io/wp-content/uploads/2018/11/20180619-BEE-Plugin-Data-Processing-Addendum-v.-1.0-Final.pdf (“Data Processing Addendum” or “DPA”), which are hereby incorporated by reference, shall apply and the parties agree to comply with such terms. For the purposes of the Standard Contractual Clauses attached to the DPA, when you are the data exporter, your agreeing to this Agreement shall be treated as signing of the DPA, including, without limitation, the Standard Contractual Clauses and their Appendices.
Any tax cost deriving from the performance of this Agreement, including taxes for advertising activities, shall be borne by Client.
Unless otherwise provided in this Agreement, any notice or communication under this Agreement shall be in writing, and shall be deemed effectively given: (a) when received, if delivered by hand, with signed confirmation of receipt; (b) when received, if sent by a nationally recognized overnight courier; (c) when sent, if by e-mail, with confirmation of transmission and shall be sent to the other party at the addresses specified below:
If to MailUp:
If to Client: to the address provided by Client in the Registration Form.
The Parties hereby agree that: (a) words in electronic form shall be deemed to be “writing” for the purposes of all applicable legislation where “writing” is required; and (b) electronic evidence shall be admissible in any court or other quasi-judicial proceedings between the Parties.
21.1. Each party acknowledges that it will have access to certain confidential information of the other party concerning the other party’s business, plans, clients, technology, and products, including the terms and conditions of this Agreement (“Confidential Information”). Confidential Information includes, without limitation, trade secrets, ideas, processes, formulae, computer software (including source code), algorithms, data, data structures, scripts, applications, programming interfaces, protocols, know-how, copyrightable material, improvements, inventions (whether or not patentable), techniques, strategies, business plans, product development plans, timetables, forecasts, client and supplier lists, product and/or service designs, specifications and schematics, product and/or service costs, product and/or service prices, product and/or service names, financial information, employee information, marketing plans, business opportunities, research activities and results, market research activities and results, and development activities and results. Each party shall not use in any way, for its own account or the account of any third party, except as expressly permitted by this Agreement, nor disclose to any third party (except as required by law or to that party’s attorneys, accountants and other advisors as reasonably necessary), any of the other party’s Confidential Information and shall take reasonable precautions to protect the confidentiality of such information.
21.2. Information will not be deemed Confidential Information if such information: (i) is known to the receiving party prior to receipt from the disclosing party directly or indirectly from a source other than one having an obligation of confidentiality to the disclosing party; (ii) becomes known (independently of disclosure by the disclosing party) to the receiving party directly or indirectly from a source other than one having an obligation of confidentiality to the disclosing party; (iii) becomes publicly known or otherwise ceases to be secret or confidential, except through a breach of this Agreement by the receiving party; or (iv) the receiving party can demonstrate by written or other documentary records is independently developed by the receiving party without reference to or use of any Confidential Information.
The provisions set forth in the following sections, and any other right or obligation of the parties in this Agreement that, by its nature, should survive termination or expiration of this Agreement, will survive any expiration or termination of this Agreement: Section 4 (Use Policy), Section 8.4 (Effect of Expiration or Termination), Section 9 (Fee and Payments), Section 11 (Representations and Warranties), Section 12 (Indemnification), Section 13 (Limitations of Liability), Section 17 (Ownership of the Software), Section 21 (Confidential Information), Section 23 (Ownership of Resultant Data), Section 26 (AddOns), Section 28 (Miscellaneous), Section 29 (Governing Law, Venue and Jurisdiction) and this Section 22.
MailUp will derive aggregated data, information, and other content by or through the Software from processing Client Data, which is sufficiently different from such Client Data and cannot be identified from the inspection, analysis or further processing of such data, information, or content (the “Resultant Data”). MailUp will assure the full anonymization of the Resultant Data to avoid any processing and diffusion or communication of personal data of Client. Client authorizes MailUp to use the Resultant Data in order to contribute to the effective improvement of the functioning of the Software and the production of statistical information that may be published by MailUp in aggregate form. MailUp reserves the right at all times to disclose the Resultant Data as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request.
MailUp may unilaterally amend or supplement this Agreement. All amendments or supplements will be effective from the moment in which MailUp notifies Client of the amendment or supplement by email and makes available the new version of this Agreement on the Website. Any subsequent use of the Software shall be deemed an acceptance by Client of the same amendments and/or supplements.
In case of a free Subscription Plan, Client acknowledges and accepts that MailUp may display in the interface of the Software:
26.1. MailUp in its absolute discretion may make available additional features, functionality, and services offered by third-party providers (“AddOns“) with the Software. Client’s use of AddOns is subject to a separate agreement between Client and the third-party licensor of that AddOn (the “AddOn Provider”) and MailUp is not and in no event will be considered as a party to, or a third party beneficiary of, such agreement. Client’s use of the AddOn is strictly at Client’s risk. The AddOn Provider is solely responsible for that AddOn, its content, performance and security and the privacy and security of any of Client Data processed or affected, directly or indirectly, by the AddOn. NEITHER MAILUP NOR ANY OF MAILUP AFFILIATES MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, AS TO THE ADD-ONS, THEIR SECURITY, LEGALITY, PERFORMANCE, ACCURACY, OR RELIABILITY. MAILUP DISCLAIMS ANY LIABILITY IN CONNECTION WITH ANY CLAIMS THAT CLIENT OR ANY OTHER PARTY MAY HAVE RELATING TO ANY ADDON OR CLIENT’S USE OF THAT ADDON.
26.2. By subscribing to or purchasing an AddOn, Client grants MailUp permission to share Client Application, Client Data, and Resultant Data with the AddOn Provider as necessary in order to provide Client the AddOn. MailUp disclaims any responsibility as to Provider’s use or misuse of such Client Application, Client Data, and Resultant Data.
If Client receives access to the Service or Service features as alpha, beta or early access offering (“Betas”), use is permitted only for Client’s internal evaluation during the period designated by MailUp (or if not designated 90 days). Betas are optional and either party may terminate Betas at any time for any reason. Betas may be inoperable, incomplete, or include features that MailUp may never release, and their features and performance information are MailUp’s Confidential Information. Subject to the terms and conditions of this Agreement, MailUp grants to Client a non-exclusive, revocable, non-sublicensable, non-transferable license to use Betas in accordance with, if any, the Documentation solely for purposes of internal testing and evaluation. Notwithstanding anything else in this Agreement, MailUp provides no warranty, indemnity, or support for Betas and its liability for Betas will not exceed US$15. BETAS AND, IF ANY, DOCUMENTATION ARE STILL IN TESTING PHASE AND LICENSED “AS IS”. MAILUP DISCLAIMS ANY AND ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SUITABILITY, USABILITY OR FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABLE QUALITY, TITLE OR NON INFRINGEMENT OF THIRD PARTY RIGHTS, TO THE EXTENT AUTHORIZED BY LAW. CLIENT IS ADVISED TO SAFEGUARD IMPORTANT DATA, TO USE CAUTION AND NOT TO RELY IN ANY WAY ON THE CORRECT FUNCTIONING OR PERFORMANCE OF BETAS AND/OR ACCOMPANYING MATERIALS.
28.1. Entire agreement. This Agreement, including the external links which constitute an integral part hereof, abrogates and supersedes all previous agreements, understandings and negotiations, whether written or oral, between the Parties concerning the subject matter of this Agreement.
28.2. Waiver. No waiver by any party of any of the provisions hereof shall be effective unless explicitly set forth in writing and signed by the party so waiving. No failure to exercise, or delay in exercising, any rights, remedy, power or privilege arising from this Agreement shall operate or be construed as a waiver thereof; nor shall any single or partial exercise of any right, remedy, power or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege.
28.3. Severability. If one or more of the clauses of this Agreement is declared null and void or unenforceable by the competent court of law, the remaining clauses of this Agreement shall continue to be valid and effective between the Parties, unless such clause constituted a determinant reason for the conclusion of this Agreement.
28.4. Headings. The headings contained in this Agreement or in any exhibit or schedule hereto, or linked document, as applicable, are for reference purposes only and shall not affect in any way the meaning or interpretation of this Agreement.
28.5. No relationship. The Parties to this Agreement are independent contractors. There is no relationship of partnership, joint venture, employment, franchise, or agency between the Parties. Neither Party shall have the power to bind the other or incur obligations on the other’s behalf without the other’s prior written consent.
This Agreement shall be governed by and construed in accordance with the internal laws of the State of California applicable to agreements made and to be performed entirely within such State, without regard to the conflicts of law principles of such State. Each party hereto irrevocably submits to the exclusive jurisdiction of (a) the Supreme Court of the State of California, San Francisco County, or (b) the United States District Court for the Northern District of California, for the purposes of any suit, action or other proceeding arising out of this Agreement or any transaction contemplated hereby or thereby. Each of Client and MailUp agrees to commence any such action, suit or proceeding either in the United States District Court for the Northern District of California or if such suit, action or other proceeding may not be brought in such court for jurisdictional reasons, in the Superior Court of the State of California, San Francisco County. Each of Client and MailUp further agrees that service of any process, summons, notice or documents by U.S. registered mail to such party’s respective address set forth above shall be effective service of process for any action, suit or proceeding in California with respect to any maters to which it has submitted to jurisdiction in this Section. Each of Client and MailUp irrevocably and unconditionally waives any objection to the laying of venue of any action, suit or proceeding arising out of this Agreement or the transactions contemplated hereby and thereby in (i) the Superior Court of the State of California, San Francisco County, or (ii) the United States District Court for the Northern District of California, and hereby and thereby further irrevocably and unconditionally waives and agrees not to plead or claim in any such court that any such action, suit or proceeding brought in any such court has been brought in an inconvenient forum.