Beefree blog

A Publisher’s Guide to Email Advertising

Beefree team
Beefree team
Nov 4, 2015
A Publisher’s Guide to Email Advertising
A Publisher’s Guide to Email Advertising

Advertising revenue continues to be the bread and butter for many publishers. Over the last years, advertising revenue has changed its form, moving from traditional media to digital, mobile and beyond.Following this digital shift, many publishers are using advertising in their email newsletter publications to generate a steady revenue source. In some cases, email advertising accounts for over 20% of total ad revenue!In this blog post we'll shine a light into how ads in email are used by a number of publishers and provide you with a snapshot of how they're incorporating ads in their email newsletter publications — including which email ad types are being used and what's the technology behind.

Email advertising commonly accounts for over 20% of total ad revenue.

In This Guide

  • Email Ad Types
  • How Top Publishers Use Ads in Emails
  • How Top Tech Publications Use Ads in Emails
  • How Newsletter-Only Companies Use Ads in Emails
  • How Mid-sized Publishers Use Ads in Emails
  • Ad Technology Providers & Ad Networks
  • Best Practices for Email Ad Design

Email Ad Types

The way ads appear in emails differs from brand to brand and publisher to publisher, but they tend to fall into three main categories: display ads, native ads and sponsored emails.

1. Display/Banner Ads

Display advertisements, also known as banner ads, are a form of ads embedded into a website — or in this case, into an email — that typically include static or animated images, a video and/or text that communicates a marketing message.You’ve seen them before. Check out this example from PureWow, a digital publication featuring women’s lifestyle content. The newsletter included a Forever21 display ad at the bottom of the message:

advertisement in email newsletter

Display ads have been around pretty much since the internet has existed, and that means they’re in our email inboxes, too. But these days, banner ads are often considered outdated eyesores that people have learned to tune out. Click-through rates on banner ads have reportedly fallen to a meager 0.06% (way down from 78% on the first banner ad ever in 1994).However, despite fears of “banner blindness,” brands still use them. As you’ll see in our section on Display Ads in detail, advertisers and designers strive to be increasingly creative and clever with banner ads — so you can count on continuing to see banner ads in emails.Many display ads you see in your browser while surfing the web are targeted, interest-based ads that are displayed based on your browsing history. These ads can be based on the content of the page you’re visiting or the registration information you provide. They could also be shown based on predictions about your interests generated from your visits to other websites (via cookies).You’ve probably seen the AdChoices logo in the corner of a display ad. AdChoices gives readers some control over the content of these targeted ads:

adchoices logo

The AdChoices program has been around since 2011 and is managed by the Digital Advertising Alliance (DAA). Its stated goal is to provide consumers with information about how online advertising works and the choices you have. Click on an ad with the AdChoices logo, and you can control whether you receive interest-based advertising and from which companies.This type of display ads exist in email, too. Some publishers use a separate platform (like LiveIntent, which we'll revisit in the Ad Networks & Tech Providers section) designed to place real-time advertising in email. The moment an email newsletter is opened, a user-interest ad populates via HTML code.Here’s an example from email newsletter Cut. See the “Recommended by PowerInbox” text? PowerInbox helps publishers and brands provide personalized ads that subscribers are more likely to engage with.

sponsored email ad

2. Native Ads

Native advertising — we’re sure you’ve heard the term. But if you’ve wondered what exactly it means, you’re not alone. Native ads can look different for different publishers. Essentially, native ads are ad content that fits seamlessly into the existing content of the brand or publisher.The IAB describes it this way: “Native advertising is paid ads that are so cohesive with the page content, assimilated into the design, and consistent with the platform behavior that the viewer simply feels that they belong.” It’s emerged more prominently in the last few years as a way for marketers to engage with consumers on a new level — a way to connect with a built-in audience by providing quality content that could already be there, making it feel like a “native” or natural experience.Because there is no “standard” in native advertising, the approach has faced a lot of controversy. Readers have, at times, felt fooled by native ads that appeared to be “pure” journalism or regular site content only to find out what they’re reading is a paid advertisement.That’s why it’s become critical for native ads to be easily distinguished if brands want to maintain readership and consumer trust and loyalty.The Interactive Advertising Bureau advocates that, for paid native ad units, clarity and prominence of the disclosure is paramount. The disclosure must:

  1. Use language that conveys that the advertising has been paid for, thus making it an advertising unit, even if that unit does not contain traditional promotional advertising messages.
  2. Be large and visible enough for a consumer to notice it in the context of a given page and/or relative to the device that the ad is being viewed on.

Simply put: Regardless of context, a reader should be able to distinguish between what’s paid advertising and what’s publisher editorial content.Here’s what a native ad looks like in the OZY Weekender (see: “Reap the benefits of a sustainable closet”). OZY let you know at the beginning of the message that the email was sponsored by Cariuma.

email advertising best practices

An oft-cited benefit of native ads — when they're transparent and not “sneaky” — is that they're way more relevant for a target audience than traditional ads. The same holds true for interest-based display ads. The more an advertiser understands a person's interests and behaviors, the more targeted the ads can be. In theory, this benefits both parties.Plus, native ads are less in-your-face than typical banner ads. The approach forces brands to create content that many readers perceive as higher quality than traditional ads, making native advertising a particularly exciting and appealing advertising method for many publishers right now.

3. Sponsored Content and Sponsored Emails

Sponsorships through email can take multiple forms. One common approach is to allow a third party to sponsor your content in exchange for an advertisement or endorsement in your email. Here’s that approach in practice from Product Hunt Daily. Check out the section at the bottom from Zendesk Suite:

email newsletter with sponsored content

The sponsorship approach allows Product Hunt Daily to make money through advertising while maintaining control and trust with their readership. They accomplish this by keeping the ad on-brand (see how the ad looks similar to the “Yesterday’s Top Hunts” section?). Like a native ad, this sponsorship fits in with Product Hunt’s content.Another sponsorship approach is to send out an entire email to your audience from a third-party sponsor. It’s kind of like you’ve rented out your email list in that you’re accepting payment from another organization in exchange for sending a promo email to your list. It’s a common practice among publishers.Below is an example from Listings Project, a weekly curated email of real estate and opportunities listings for artists and creative communities. In this case, to maintain that trust and transparency with readers, Listings Project does two things: 1) They’re upfront about what they’re doing. At the close of each sponsored email, they include this statement: “In addition to our regular weekly newsletters, we send out occasional dedicated email offers and promotions from our sponsors.”And 2) They clearly label sponsored emails in the subject line, so readers understand what they’re getting even before they click to open.

How Top Publishers Use Ads in Emails

With the decline in print media advertising thanks to the internet, the publishing industry has faced a sink-or-swim environment in which publishers have had to reinvent how they reach their audiences, create content and sustain themselves, with effective advertising playing a critical part. Let’s take a look at how some of the top publishers use ads in emails.

New York Times

Leading header display ad followed by two larger ads

Let’s take a look at this email from the New York Times. This newsletter includes three ads total: one display ad at the top (Cariuma), another large ad (Gilt) in the middle and a second Gilt ad near the bottom. The ads are spaced out throughout the email so you can browse through the headlines without being interrupted too often.

email advertising example

Lit Hub Daily

Display ad

In this newsletter from Lit Hub Daily, a display ad for Castro is featured near the bottom. Take a look:

email advertising

Right away, we noticed there’s no banner ad at the top. It’s easy to get straight to the meat of the content, which is what readers are looking for.

Key takeaways from how top publishers use ads in emails:

  • Major publishers tend to use more interest-based display ads than other types. Depending on the publisher, it could be because certain ad slots were not sold to major sponsors, and interest-based ads provide more revenue than typical remnant ads.
  • Ads are evenly distributed throughout an email with at least three stories or headlines between ads. Some are placed in breaks between sections.

Remember to consider:

  • First impressions. Think about how readers might feel when they open your email to see an ad at the top, first thing.
  • Space. Balance content with ads. Top publishers dedicate 60%+ of email real estate to content and the rest to ads.
  • Placement. Are ads eyesores in the middle of your content, or are they well-integrated with the design of your newsletter?

How Top Tech Publishers Use Ads in Emails

The major technology publications treat advertising similarly to the top publications we reviewed above. They may be cutting edge when it comes to covering the latest technology news and innovations, but are very traditional when it comes to how they use ads in email. Let's look at a couple of them.

Techcrunch

Sponsored content done well

Techcrunch, the longstanding popular technology blog now owned by AOL, typically uses a combination of display and sponsored content in their email newsletters. In this email, we see just one ad — a sponsored ad cleverly disguised to look like just another news item. Can you spot the ad? Yep — it’s the “Find Keywords to Boost Your SEO” section.

sponsored email example

CNET

Targeted ad

CNET packs a lot of content into its daily dose of technology news. Here, you’ll notice an ad for Capital One Shipping in the bottom right column of this message. See the AdChoices logo? That means this is a targeted, interest-based ad.

advertising in email

Key takeaways from how top tech publishers use ads in emails:

  • Top tech publishers advertise in emails just like other publishers, using multiple approaches including sponsored content and interest-based display ads.
  • Tech publishers tend to avoid placing banner ads at the top or header of an email, but aren't afraid to place multiple ads within an email.

Remember to consider:

  • Transparency. Sponsored content and native ads need to be clearly distinguished with text and design elements like background color and/or labeling.
  • Layout. Using multiple columns in an email, where ads distract and clutter along the side, is not a best practice. Use a single column layout that's easier to read, better for mobile viewing and doesn't make the email — including ads — feel cluttered.

How Newsletter-Only Companies Use Ads in Emails

The past few years have seen the emergence of a new kind of publisher: the email-only newsletter. The Skimm, Thrillist and the now-defunct Daily Candy are all examples of this type of publisher. Though they may republish their content online, the purpose of these publications is to reach people by email. That means doing in-email sponsorship right is even more important — these publishers don’t necessarily have a website to rely on for their “real” advertising revenue.These publishers tend to feature well-integrated advertising sponsorships with content and ad placements throughout the email to maximize revenue. Take a look at how two of these companies handle these sponsorships successfully.

Inside Deals

Inside Deals curates the best deals from around the web and delivers them straight to your inbox. The newsletter is presented by IBM Watson and there are two ads included throughout the email (clearly earmarked with text reading, “A message from IBM Watson”).(This image no longer exists)

The ads don’t include images or take up too much space. If you aren’t interested, it’s easy to just keep scrolling. But if you do want to check it out, it’s easy to do that, too.

Morning Brew

Morning Brew is a daily newsletter with a goal of helping you become smarter in just 5 minutes. This recent newsletter was presented by AthleticGreens and we see one sponsored ad that’s presented in the same format as the other news items in the email.(This image no longer exists)

Key takeaways from how newsletter-only publishers treat advertising:

  • Sponsorships and advertising are even more important for email-only publishers, since they don’t have additional advertising revenue from a website to rely on.
  • Email-only publishers can be especially innovative with their advertising campaigns, with integrated email headers, atypical banner sizes and color choices.

Remember to consider:

  • Full sponsorships. Email takeovers and fully integrated sponsorships from one brand work best for this type of publisher.
  • Labels. Label sponsored content appropriately, and use visual cues to demonstrate that it’s a different type of content, such as a different color background or a different color CTA button.

How Mid-sized Publishers Use Ads in Emails

The mid-sized publishers whose newsletters we pulled for this analysis use a variety of ad types. But in general, fewer ads appear in emails compared to the bigger, top-tier publishers we looked at earlier.

Practical Ecommerce

Sponsored ads throughoutPractical Ecommerce sends a daily roundup of down-to-earth articles and commentary for ecommerce businesses. In this recent example, we see two total ads, both sponsored: “A message from Wynter” at the beginning of the message and “A message from Zentail” in the middle.

email ad design

Sidebar

No mid-email ads

This email from Sidebar is easily skimmable, without too many ads cluttering it up. There’s just one advertisement total — a sponsored ad at the bottom (that’s clearly marked as such).

advertising in email

Key Takeaways from How Mid-Sized Publishers Use Ads in emails:

  • Unlike top publishers, mid-sized publishers tend to avoid interest-based display ads. Because the mid-sized publishers we featured here are more niche publications, they may have niche advertisers and rely less on ad networks to fill their ad inventory.
  • Mid-sized publishers use fewer ads in emails than top publishers — typically about two — even if they’re sending just as much content as bigger publishers.

Remember to consider:

  • Readers. With a smaller readership comes fewer ads. In order to build up your audience, it’s wise to focus on content first.
  • Size. If an ad is the first thing readers see in your email, consider making it a narrower, less obtrusive ad.
  • Format. Avoid putting a display ad right next to a story headline without a barrier between the two. Always be clear and transparent.

Email Ad Networks and Technology Providers

If you're looking to implement email advertising in your email newsletter publication, we've listed a few resources and providers to take a look at.First, check out an email ad network. Email ad networks connect publishers and advertisers so that publishers can easily monetize emails. For publishers without existing advertiser connections, it’s an opportunity to generate revenue through email. The advantage for advertisers is that emails provide a unique opportunity to get exposure to an audience through an established brand trusted by readers who have opted-in to receive content.

LiveIntent

LiveIntent is one of the most well-known companies operating in this space. LiveIntent targets well-established brands: They require three million monthly ad impressions (emails opened) to use their service. Publishers that do use LiveIntent simply place static HTML tags into their email templates, and the ads populate.

Gold Lasso

Gold Lasso specializes in native ad monetization. Like LiveIntent, the company provides code, but it’s customized to match the template and format of your newsletter.

PowerInbox

PowerInbox specializes in animated product displays and real-time tickers, helping to make ad content stand out. They also offer an option to use “personalized content” — in other words, interest-based ads that populate upon opens.

Wrap-up: Email ad design tips

Ready to start designing? First, take a look at these email ad design tips:

  • Ads should never make up the bulk of your email. Use them sparingly, to properly balance the content and advertising space allotments.
  • Consider your readers. If you’re going to include ads, strive to make them relevant. Don’t put an ad for kitchenware in your email newsletter for car mechanics.
  • Be transparent. Native ads need to use language that conveys it’s been paid for (think: “advertisement,” “sponsored,” etc.) that’s large and easy to read. Use design tactics to make your native ad look different from the rest of your content, like a different background color or a special icon or label.
  • Design still matters. Consider the size and format of ads you choose, if you have control over it.
  • Remember placement. If an ad is the first thing readers see in your email, consider making it a narrower, less obtrusive ad.
  • The current standard format for most interest-based or square display ads is bulky, with lots of padding surrounding each display. Consider the real estate they’ll take up in your email and use them sparingly.

Use the BEE email editor to build emails that incorporate ads in the best way possible to engage your readers and earn more revenue!

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The Importance of Mobile Analytics in Improving Email Experience

Leveraging mobile analytics helps you create better mobile email experiences that drive sales, revenue, and loyalty. Discover how in this guide.
Beefree team
Dec 20, 2024

We live in a mobile-first world. We shop, socialize, work, and create on our phones, expecting seamless, intuitive, and frictionless experiences. As email marketers, we often rely on educated guesses and hard-to-win feedback to improve campaigns. But mobile analytics can revolutionize this process.

Mobile analytics unlock valuable real-time insights into user behavior, preferences, and engagement,  accelerating how fast we can make improvements to our email marketing campaigns.

Let’s discuss the role of mobile analytics in UX and how you can use it to boost satisfaction, sales, and loyalty.

What is mobile analytics?

Mobile analytics is gathering and analyzing user data and behaviors specifically on mobile websites, apps, and devices. This insight comprises of qualitative and quantitative data, such as:  

  • How long readers interact with your email or landing pages
  • Which elements (like CTA buttons) get the most clicks or which don't get interacted with at all
  • The navigational path that users take through your email.
  • The path users take after clicking an email link.
  • Points of friction such as poorly optimized layouts or broken links.
  • Performance issues like slow-loading images or inaccessible designs.

Key differences between mobile analytics and traditional analytics

While traditional analytics might measure desktop-based metrics, mobile analytics reveals how factors like responsive design, mobile-friendly layouts, and load times impact engagement.

From interactions like swipes, clicks, to even orientation changes (landscape vs. portrait). For email marketers, this means deeper insights into how users engage with your content on mobile.

Key email metrics in mobile analytics

These are commonly measured because each gives you important information about user engagement and your email's performance. Collectively, they give you an overarching view of what’s working well and what isn’t so you can improve your campaigns.

  • Open rate: Helps you assess whether your email captures interest at first glance. Low open rates on mobile may signal that your subject lines or send time isn’t aligned with user preferences. For mobile users, shorter, punchier subject lines often perform better, as they’re fully visible on smaller screens.
  • Device-specific click rates: Analyzing clicks segmented by device type (e.g., smartphones vs. tablets) can help you understand how different mobile experiences affect engagement. . For example, smartphone users may prefer more streamlined layouts, while tablet users may enjoy more detailed content.
  • Scroll depth: Tracks how far users scroll through your email on mobile devices. If users don't scroll past the top of your email on mobile, this may guide you to add the most important content above the fold.
  • Bounce rate: Measures how often users exit or leave your linked pages immediately after clicking through from an email. On mobile, high bounce rates might stem from slow-loading pages, confusing navigation, or unresponsive design.
  • Conversion rate: This is the percentage of users who complete a desired action, such as making a purchase or clicking on a landing page. It offers insight into how effectively your emails are in achieing the intended goals whether it is a traditional campaign or experiential.

Whatever metrics you prioritize, make sure to integrate a robust, accurate data processing pipeline. This guarantees real-time insights, so you’re always making decisions based on the latest figures. 

How mobile analytics can help you improve user experience

1. Identify gaps and friction early on

Delivering a smooth user experience is crucial for high engagement. If users encounter barriers that prevent them from taking action, it's best to know the root cause sooner rather than later. 

Mobile analytics uncover navigational and performance issues like confusing layouts, unresponsive buttons, or poor readability.

For example, if a significant portion of users drop off after opening your email, analytics might reveal slow-loading images or unclear CTAs as culprits. You can also pair your website's mobile analytics to inform your email campaigns.

For example, let’s say that a high volume of users is churning during your in-app checkout process, which according to the Baymard Institute study might happen for varying reasons.

Image sourced from baymardinstitute.com 

On your website you may integrate a solution like Vonage Cloud PBX to enable users to contact your customer support team directly from the checkout page. Or proactively offer support via live chat (just make sure to follow TCPA compliance). But then you can go one step further and set up abandoned cart campaigns to re-engage users. 

In short, mobile analytics can provide helpful insight into your users' actual experience, allowing you to explore new and creative solutions. You can use tools like a Kanban board to plan your approach, create visualizations of the user journey, pinpoint priority areas for improvement, and assign tasks to relevant teams.

2. Analyze user flows

Mobile analytics shares valuable insight on your user journey-- from opening and to become a customer. For example, if users abandon your landing page after clicking an email, it could signal that the page design or content isn’t aligned with their expectations. This could mean your page needs to be simplified or your emails need to be a lot more clear.

Again, you can pair your website's or apps mobile analytics to then guide your email campaigns. A recent survey by Newstore found that 60% of shoppers prefer mobile apps over mobile websites. Mobile apps are easier to use, leading to better UX, increased sales, and higher retention.

Image sourced from newstore.com

If you're noticing that users are not as active on mobile app, this could mean your app interface needs to be simplified or that folks may need more guidance. You could send a series of onboarding emails to help customers use your product effectively.

Along with understanding where the friction lies, mobile analytics tells you what motivates consistent engagement. Analytics opens and conversion rates on mobile vs. desktop can uncover the drivers behind engagement and retention for mobile users. It might be that certain types of notification emails encourage repeat interactions.

Overall, understanding what drives loyalty can help you optimize user journeys at scale to drive repeat engagement and long-term retention, making sure you get a good return on your email marketing efforts and app development cost.

3. Create personalize experiences

Mobile analytics offers a deeper understanding of user behavior and preferences. This can be used to segment users and create personalized experiences. You can feed mobile analytics into your CDP and CRM to help you accurately segment customers according to their preferences, user behavior, demographics, and stage in the customer journey. One way to personalize the experience is to tailor the timing of email notifications to when they are most active or recommending solutions to users based on their preferences.

From there, you can then A/B test multiple versions of a personalized email to asses what actually turns leads into customers. For example, you might test two different layouts or calls-to-action.

Design seamless mobile experiences with Beefree

Whether you're crafting emails for E-commerce, SaaS, or B2b, creating convenient, seamless experiences for mobile users is crucial. Mobile analytics keeps your business attuned to the unique needs of your mobile customers. From streamlining journeys to personalizing experiences, the valuable insights gleaned from mobile analytics help you drive sales and retain customers.

Beefree’s Mobile Design Mode eliminates guesswork, allowing you to design with confidence for the fastest-growing segment of email users: those on mobile devices. Our Mobile Design Mode feature allows you to preview and edit emails specifically for mobile devices, ensuring that your design elements—such as images, text, and buttons—adapt perfectly to smaller screens.

Start designing with ease now.

Celebrating the 2024 Really Good Emails Award

Discover the standout email campaigns that defined 2024 in the first-ever Really Good Emails Awards. Dive into the insights and inspiration that can elevate your email marketing to award-winning heights.
Beefree team
Dec 18, 2024

Ten years, thousands of emails, countless "ooohs" and "ahhhs." Since their inception, our friends at Really Good Email have been curating the most mind-blowing emails to save you from “meh” campaigns. Meanwhile, we at Beefree have been busy helping you turn that inspiration into inbox gold.

Now, we’re taking it up a notch with awards for the best of the best with the first-ever 2024 Really Good Emails Awards. Think of it as email’s version of the Oscars—minus the long speeches.

These emails didn’t just meet expectations—they redefined them. Selected from thousands of entries in the RGE collection, the winners embody:

  • Community favorites: Campaigns you searched for, saved, and clicked on the most.
  • Innovation and trends: Designs that pushed boundaries and set new benchmarks.
  • Strategic brilliance: Perfectly balancing email marketing fundamentals with bold creative risks.
Download the awards

Why these awards matter

Email marketing continues to be one of the most effective ways to engage audiences and drive results. The RGE Awards serve as a benchmark for what’s possible, setting new standards for creativity, strategy, and impact. By studying these campaigns, you can:

  • Stay ahead of trends: Understand the latest innovations shaping the industry.
  • Refine your strategy: Learn how to balance creativity with proven marketing principles.
  • Elevate your designs: Incorporate bold, eye-catching elements into your emails.

Not another boring resource: Here's what's inside

The Awards PDF is the ultimate cheat sheet full of strategies, free templates, and inspiration for designing award-winning emails. From standout visuals to innovative CTAs, every element of these campaigns offers a lesson in excellence.

  • Winner highlights (duh): Why they stole the show and actionable insights you can steal to create your own magic.
  • Easy access to all winning emails and categories: All of the best of the best in one place.
  • The ultimate cheat sheet: We're done the heavy lifting for you and linked templates in Beefree similar to the winning emails 👀
  • Exclusive Beefree deal: Black Friday came a little late, but we delivered.
  • and so much more! 

A closer look at the winning categories

We've rolled out the red carpet for the crème de la crème of email design and strategy, competing across 11 categories. Handpicked from 17,000+ emails in our vault, they’re here to spark some serious 2025 inspiration.

  • Welcome emails
  • Product launch
  • Re-engagement emails
  • Pet emails
  • Outdoor/travel emails
  • Drinks emails
  • Subject line
  • Best CTA
  • Quiz
  • Seasonal email
  • Most creative email

The competition also highlighted runner-ups like Lifesum, Google, and Ollie, whose campaigns showcased exceptional creativity and innovation. While these didn’t take the top spots, they serve as shining examples of effective email marketing that connects and converts.

Download the full Awards resource to access all the winners, runner-ups, and actionable insights.

A sneak peak

From sleek designs to impactful messaging, each winner showcased the pinnacle of what’s possible in email marketing. Highlights include:

🥇Best welcome email: Miro

First impressions matter, and Miro’s welcome email excelled with its clear onboarding steps, bold visuals, and action-oriented CTAs. 

Runner-ups like Lifesum’s starter kit email also showcased how to combine simplicity with effectiveness, turning new users into engaged participants right from the start. Welcome emails are more than a handshake—they’re the start of a journey that can shape long-term customer relationships.

Download the full award deck

🥇Best product launch: Volkswagen

Volkswagen’s email captivated audiences with interactive features and vibrant visuals. Its playful yet professional tone made the T-Cross launch feel both aspirational and accessible. 

Other brands like Freaks of Nature and Google stood out with innovative product announcements that paired sleek designs with compelling messaging. Product launch emails have the power to turn curiosity into action, driving immediate engagement.

Download the full award deck

🥇Best re-engagement email: Sometimes Always

Sometimes Always redefined personalization and urgency with a campaign that felt tailored and compelling. Their email leveraged customer data to create a sense of exclusivity and importance. 

Honorable mentions include Tillamook and Nonny, which excelled at rekindling audience interest with humor, warmth, and timely offers. Re-engagement campaigns remind customers why they loved your brand in the first place.

Download the full award deck

🥇Best seasonal email: Touchland

Seasonal emails are an opportunity to tap into the zeitgeist while staying true to your brand identity, and Touchland does just that. Their Prime Day email turned a traditional sale announcement into a celebration of their brand. By combining playful design with clear value propositions, they created an email that felt festive and functional. 

Download the full award deck

These campaigns demonstrate that success in email marketing often lies in the details—from the strategic placement of a button to the tone of the subject line. By focusing on these elements, brands can create emails that not only look great, but also drive meaningful results.

Download the deck for the rest of the winners

What next? Turn inspiration into action

The 2024 Really Good Emails Awards celebrate more than just great campaigns—they’re about inspiring your next big idea. With tools like Beefree, you can bring these award-winning elements to life. Here’s how:

Join the celebration

The email marketing community thrives on sharing and collaboration. Join us in celebrating the creativity and innovation that make email marketing such a dynamic field. Share your favorite campaigns with Really Good Emails and be part of the conversation shaping the future of email design.

Here’s to a future filled with creativity, connection, and campaigns that inspire.

How to Make Privacy Policy Emails Worth Reading

Privacy emails don’t have to be boring or overlooked. Learn how to craft legal emails into engaging messages that don't hurt your sender reputation.
Emily Santos
Dec 13, 2024

From time to time, our favorite brands send us a privacy policy change email. And let’s be honest, most of the time, we just skip them and pay them no attention. 

As an email marketer, though, you might be required to send these emails. Luckily, you only have to send privacy policy notices when you update your privacy policy—which is usually only once per year (the CCPA requires this, in fact). 

So how do we make these less than exciting, but important emails at least worth reading? Let’s get into it.

Can privacy policy emails hurt your email reputation?

While sending privacy policy emails provides users with transparency, they can hurt your email sender reputation. To many sending platforms, privacy policy emails and terms of service emails often look like spam (the irony). This is likely due to fact that these emails are usually all text and send to the masses. Luckily, there are ways to lower the risk of being exiled to the spam folder.

Best practices for sending privacy policy emails

1. Send in small batches

As tempting as it might be to just press “send” once and be done with it, we recommend sending these emails in batches for 1,000-5,000 recipients depending on your list size. Gmail and Outlook specifically look at large sends as spam-like behaviour, which may lead to higher bounce rates, blocks, or the likeliness of landing in the spam folder. Some ways to organize your batches include:

  • Segmenting your audience by levels of engagement or user activity. For example, send first to folks who recently engaged with an email and less likely to mark you message as spam.
  • Adjust timing based on optimal hours when subscribers are more likely to engage based on time zones.

As you send each batch, be sure to monitor the performance to address any issues before scaling up.

2. Set the right intentions

We know you want people to open your email and that not everyone will say, “Oh cool, a new privacy policy! I can’t wait to read,” but honesty is the best policy. Make your subject line transparent about what it contains but also note it’s an important email to open.

Don’t get too wordy, but you can get a little cheeky and fun with it if this suits your brand. For example: “Our Annual Privacy Policy Update (We Know You’ve Been Waiting for It).”

Or take note out of the Really Good Email playbook and poke fun at the not-so-fun email with something like "Our lawyers made us send this boring update."

3. Write like a human

Privacy policies, like any other legal documentation, are usually full of complex legalese that’s dull at best and confusing at worst. Nobody wants to wade through a sea of legal mumbo jumbo, and let’s be real—if it feels robotic, it’s getting ignored. A human, conversation approach makes potentially sticky updates easier to digest.

We saw this first-hand from our friends at Really Good Emails. They connected with readers by being relatable, making the new updates easy to grasp, and dare we say entertaining. The result? 50% more opens and 40% more positive replies.

4. Don't waste people's time

As much personality as we can infuse to these type of emails, it doesn't change the fact that they're kind of boring. Keep things short and concise. Reel them by sharing the why behind the changes --what's the benefit they will get from these changes? This could be anything from "to better serve you" to "staying up to date with new regulations."

Then, highlighting the key changes in bullet points or bolded text. Avoid using legal terms. Finally, offer the ability for folks to learn more somewhere else if they're into that kind of thing.

This example by Skillshare does a great job at being concise.

(Source: Skillshare via Really Good Emails)

The email is clear and straightforward but the most effective thing they do is break out what the updates are, just as importantly, why they’ve made them. They also include several links to the privacy policy and terms of service so they’re easy to find, and they offer a way for recipients to contact them with any questions or concerns.

5. Consider a different sender IP address

Using a different sending IP address for legal and transactional emails can help protect your primary domain's sender reputation in the case that your privacy email batch does get red flagged. Even if you take all the precautions, privacy policy updates can elicit less engagement from recipients which can negatively impact future campaign performance-- for that reason alone, we recommend using a different IP address for varying types of communications.

6. Stay recognizable

A simple way to stay out of the spam folder is to not look like a spam email. Infusing your branding is a simple, yet effective way of assuring your audience you are a trusted source, not some random bot trying to steal their data.

Plus, it’s a subtle reminder that you care about keeping things polished and interesting, even when the topic is not. The email below from Assemble is a perfect example of how even a privacy policy email can be a tool to reinforce trust, strengthen customer connection, and establish brand recognition.

(Source: Assemble via Really Good Emails)

Privacy policy templates and examples you can steal

Now you're ready to start crafting your own privacy email. Here are some templates you can steal to kick things off.

#1: Comedic relief

If you want to show a sense of humor and relate to your customers, try this template:

Subject: Our Eagerly-Awaited Privacy Policy Update

"Some pieces of news you just can’t wait to find out: the conclusion to that mystery novel you’re reading, why your boss scheduled a last-minute meeting, who will win Too Hot To Handle, and the changes we made to our privacy policy:

Okay, we know you’re not exactly on the edge of your seat, but the lawyers say we have to send this every year so here you go. Here’s what’s new:

[summarize the changes]

Look at you, breezing right through that and being ready to take another year by storm! You can contact us with any questions at [email address], but otherwise, keep rocking and we’ll see you around."

Portland-based bank Simple uses a similar strategy in their privacy emails: 

(Source: Simple via Really Good Emails)

This email is relatable and honest, not to mention funny and engaging. They relay the message in the way you’d probably relay it to a friend: they’re conversational, they’re human, and they’re understandable. They break down the update and translate it piece by piece for the reader to understand. According to a blog they posted about it, they had nearly 200 people reply with positive comments. 

#2: Short and sweet

Keep your time and your recipients’ time to a minimum with this concise yet clear privacy policy email template:

Subject: Important Updates to Our Privacy Policy

"In an effort to maintain transparency about your data and how we use it, we’ve updated our privacy policy, effective on [date]. Here’s what has changed:

[summarize updates]

Click the button below to read the full privacy policy. If you have any questions or concerns, reach out at [email address]. Thank you for being a valued member of the [brand] community."

Hims is a telehealth company specializing in medications for men, and they’ve mastered the art of keeping it short and sweet:

(Source: Hims via Really Good Emails)

They’re as concise as can be—just a few paragraphs stating what they’re emailing about and informing customers of their implied consent, along with a link to see the full text. This lets the recipients immediately know what the email’s about and decide if they want to dig into the full policy text.

What’s also done well here, though, is the branding. As simple as this email is, it follows the brand’s aesthetic so it’s easy for customers to recognize and trust.

Start crafting privacy emails worth reading with Beefree

A well-crafted, branded privacy policy email does more than just inform—it builds trust and strengthens your relationship with your audience. Beefree can make it easier to nail your next privacy policy email.

With our intuitive drag-and-drop editor, you can effortlessly design emails that incorporate your branding, ensuring that even legal updates stay aligned with your company’s tone and identity. The best part? It's free.

The Importance of Mobile Analytics in Improving Email Experience

Leveraging mobile analytics helps you create better mobile email experiences that drive sales, revenue, and loyalty. Discover how in this guide.
Beefree team
Beefree team
20 Dec
2024

We live in a mobile-first world. We shop, socialize, work, and create on our phones, expecting seamless, intuitive, and frictionless experiences. As email marketers, we often rely on educated guesses and hard-to-win feedback to improve campaigns. But mobile analytics can revolutionize this process.

Mobile analytics unlock valuable real-time insights into user behavior, preferences, and engagement,  accelerating how fast we can make improvements to our email marketing campaigns.

Let’s discuss the role of mobile analytics in UX and how you can use it to boost satisfaction, sales, and loyalty.

What is mobile analytics?

Mobile analytics is gathering and analyzing user data and behaviors specifically on mobile websites, apps, and devices. This insight comprises of qualitative and quantitative data, such as:  

  • How long readers interact with your email or landing pages
  • Which elements (like CTA buttons) get the most clicks or which don't get interacted with at all
  • The navigational path that users take through your email.
  • The path users take after clicking an email link.
  • Points of friction such as poorly optimized layouts or broken links.
  • Performance issues like slow-loading images or inaccessible designs.

Key differences between mobile analytics and traditional analytics

While traditional analytics might measure desktop-based metrics, mobile analytics reveals how factors like responsive design, mobile-friendly layouts, and load times impact engagement.

From interactions like swipes, clicks, to even orientation changes (landscape vs. portrait). For email marketers, this means deeper insights into how users engage with your content on mobile.

Key email metrics in mobile analytics

These are commonly measured because each gives you important information about user engagement and your email's performance. Collectively, they give you an overarching view of what’s working well and what isn’t so you can improve your campaigns.

  • Open rate: Helps you assess whether your email captures interest at first glance. Low open rates on mobile may signal that your subject lines or send time isn’t aligned with user preferences. For mobile users, shorter, punchier subject lines often perform better, as they’re fully visible on smaller screens.
  • Device-specific click rates: Analyzing clicks segmented by device type (e.g., smartphones vs. tablets) can help you understand how different mobile experiences affect engagement. . For example, smartphone users may prefer more streamlined layouts, while tablet users may enjoy more detailed content.
  • Scroll depth: Tracks how far users scroll through your email on mobile devices. If users don't scroll past the top of your email on mobile, this may guide you to add the most important content above the fold.
  • Bounce rate: Measures how often users exit or leave your linked pages immediately after clicking through from an email. On mobile, high bounce rates might stem from slow-loading pages, confusing navigation, or unresponsive design.
  • Conversion rate: This is the percentage of users who complete a desired action, such as making a purchase or clicking on a landing page. It offers insight into how effectively your emails are in achieing the intended goals whether it is a traditional campaign or experiential.

Whatever metrics you prioritize, make sure to integrate a robust, accurate data processing pipeline. This guarantees real-time insights, so you’re always making decisions based on the latest figures. 

How mobile analytics can help you improve user experience

1. Identify gaps and friction early on

Delivering a smooth user experience is crucial for high engagement. If users encounter barriers that prevent them from taking action, it's best to know the root cause sooner rather than later. 

Mobile analytics uncover navigational and performance issues like confusing layouts, unresponsive buttons, or poor readability.

For example, if a significant portion of users drop off after opening your email, analytics might reveal slow-loading images or unclear CTAs as culprits. You can also pair your website's mobile analytics to inform your email campaigns.

For example, let’s say that a high volume of users is churning during your in-app checkout process, which according to the Baymard Institute study might happen for varying reasons.

Image sourced from baymardinstitute.com 

On your website you may integrate a solution like Vonage Cloud PBX to enable users to contact your customer support team directly from the checkout page. Or proactively offer support via live chat (just make sure to follow TCPA compliance). But then you can go one step further and set up abandoned cart campaigns to re-engage users. 

In short, mobile analytics can provide helpful insight into your users' actual experience, allowing you to explore new and creative solutions. You can use tools like a Kanban board to plan your approach, create visualizations of the user journey, pinpoint priority areas for improvement, and assign tasks to relevant teams.

2. Analyze user flows

Mobile analytics shares valuable insight on your user journey-- from opening and to become a customer. For example, if users abandon your landing page after clicking an email, it could signal that the page design or content isn’t aligned with their expectations. This could mean your page needs to be simplified or your emails need to be a lot more clear.

Again, you can pair your website's or apps mobile analytics to then guide your email campaigns. A recent survey by Newstore found that 60% of shoppers prefer mobile apps over mobile websites. Mobile apps are easier to use, leading to better UX, increased sales, and higher retention.

Image sourced from newstore.com

If you're noticing that users are not as active on mobile app, this could mean your app interface needs to be simplified or that folks may need more guidance. You could send a series of onboarding emails to help customers use your product effectively.

Along with understanding where the friction lies, mobile analytics tells you what motivates consistent engagement. Analytics opens and conversion rates on mobile vs. desktop can uncover the drivers behind engagement and retention for mobile users. It might be that certain types of notification emails encourage repeat interactions.

Overall, understanding what drives loyalty can help you optimize user journeys at scale to drive repeat engagement and long-term retention, making sure you get a good return on your email marketing efforts and app development cost.

3. Create personalize experiences

Mobile analytics offers a deeper understanding of user behavior and preferences. This can be used to segment users and create personalized experiences. You can feed mobile analytics into your CDP and CRM to help you accurately segment customers according to their preferences, user behavior, demographics, and stage in the customer journey. One way to personalize the experience is to tailor the timing of email notifications to when they are most active or recommending solutions to users based on their preferences.

From there, you can then A/B test multiple versions of a personalized email to asses what actually turns leads into customers. For example, you might test two different layouts or calls-to-action.

Design seamless mobile experiences with Beefree

Whether you're crafting emails for E-commerce, SaaS, or B2b, creating convenient, seamless experiences for mobile users is crucial. Mobile analytics keeps your business attuned to the unique needs of your mobile customers. From streamlining journeys to personalizing experiences, the valuable insights gleaned from mobile analytics help you drive sales and retain customers.

Beefree’s Mobile Design Mode eliminates guesswork, allowing you to design with confidence for the fastest-growing segment of email users: those on mobile devices. Our Mobile Design Mode feature allows you to preview and edit emails specifically for mobile devices, ensuring that your design elements—such as images, text, and buttons—adapt perfectly to smaller screens.

Start designing with ease now.

Celebrating the 2024 Really Good Emails Award

Discover the standout email campaigns that defined 2024 in the first-ever Really Good Emails Awards. Dive into the insights and inspiration that can elevate your email marketing to award-winning heights.
Beefree team
Beefree team
18 Dec
2024

Ten years, thousands of emails, countless "ooohs" and "ahhhs." Since their inception, our friends at Really Good Email have been curating the most mind-blowing emails to save you from “meh” campaigns. Meanwhile, we at Beefree have been busy helping you turn that inspiration into inbox gold.

Now, we’re taking it up a notch with awards for the best of the best with the first-ever 2024 Really Good Emails Awards. Think of it as email’s version of the Oscars—minus the long speeches.

These emails didn’t just meet expectations—they redefined them. Selected from thousands of entries in the RGE collection, the winners embody:

  • Community favorites: Campaigns you searched for, saved, and clicked on the most.
  • Innovation and trends: Designs that pushed boundaries and set new benchmarks.
  • Strategic brilliance: Perfectly balancing email marketing fundamentals with bold creative risks.
Download the awards

Why these awards matter

Email marketing continues to be one of the most effective ways to engage audiences and drive results. The RGE Awards serve as a benchmark for what’s possible, setting new standards for creativity, strategy, and impact. By studying these campaigns, you can:

  • Stay ahead of trends: Understand the latest innovations shaping the industry.
  • Refine your strategy: Learn how to balance creativity with proven marketing principles.
  • Elevate your designs: Incorporate bold, eye-catching elements into your emails.

Not another boring resource: Here's what's inside

The Awards PDF is the ultimate cheat sheet full of strategies, free templates, and inspiration for designing award-winning emails. From standout visuals to innovative CTAs, every element of these campaigns offers a lesson in excellence.

  • Winner highlights (duh): Why they stole the show and actionable insights you can steal to create your own magic.
  • Easy access to all winning emails and categories: All of the best of the best in one place.
  • The ultimate cheat sheet: We're done the heavy lifting for you and linked templates in Beefree similar to the winning emails 👀
  • Exclusive Beefree deal: Black Friday came a little late, but we delivered.
  • and so much more! 

A closer look at the winning categories

We've rolled out the red carpet for the crème de la crème of email design and strategy, competing across 11 categories. Handpicked from 17,000+ emails in our vault, they’re here to spark some serious 2025 inspiration.

  • Welcome emails
  • Product launch
  • Re-engagement emails
  • Pet emails
  • Outdoor/travel emails
  • Drinks emails
  • Subject line
  • Best CTA
  • Quiz
  • Seasonal email
  • Most creative email

The competition also highlighted runner-ups like Lifesum, Google, and Ollie, whose campaigns showcased exceptional creativity and innovation. While these didn’t take the top spots, they serve as shining examples of effective email marketing that connects and converts.

Download the full Awards resource to access all the winners, runner-ups, and actionable insights.

A sneak peak

From sleek designs to impactful messaging, each winner showcased the pinnacle of what’s possible in email marketing. Highlights include:

🥇Best welcome email: Miro

First impressions matter, and Miro’s welcome email excelled with its clear onboarding steps, bold visuals, and action-oriented CTAs. 

Runner-ups like Lifesum’s starter kit email also showcased how to combine simplicity with effectiveness, turning new users into engaged participants right from the start. Welcome emails are more than a handshake—they’re the start of a journey that can shape long-term customer relationships.

Download the full award deck

🥇Best product launch: Volkswagen

Volkswagen’s email captivated audiences with interactive features and vibrant visuals. Its playful yet professional tone made the T-Cross launch feel both aspirational and accessible. 

Other brands like Freaks of Nature and Google stood out with innovative product announcements that paired sleek designs with compelling messaging. Product launch emails have the power to turn curiosity into action, driving immediate engagement.

Download the full award deck

🥇Best re-engagement email: Sometimes Always

Sometimes Always redefined personalization and urgency with a campaign that felt tailored and compelling. Their email leveraged customer data to create a sense of exclusivity and importance. 

Honorable mentions include Tillamook and Nonny, which excelled at rekindling audience interest with humor, warmth, and timely offers. Re-engagement campaigns remind customers why they loved your brand in the first place.

Download the full award deck

🥇Best seasonal email: Touchland

Seasonal emails are an opportunity to tap into the zeitgeist while staying true to your brand identity, and Touchland does just that. Their Prime Day email turned a traditional sale announcement into a celebration of their brand. By combining playful design with clear value propositions, they created an email that felt festive and functional. 

Download the full award deck

These campaigns demonstrate that success in email marketing often lies in the details—from the strategic placement of a button to the tone of the subject line. By focusing on these elements, brands can create emails that not only look great, but also drive meaningful results.

Download the deck for the rest of the winners

What next? Turn inspiration into action

The 2024 Really Good Emails Awards celebrate more than just great campaigns—they’re about inspiring your next big idea. With tools like Beefree, you can bring these award-winning elements to life. Here’s how:

Join the celebration

The email marketing community thrives on sharing and collaboration. Join us in celebrating the creativity and innovation that make email marketing such a dynamic field. Share your favorite campaigns with Really Good Emails and be part of the conversation shaping the future of email design.

Here’s to a future filled with creativity, connection, and campaigns that inspire.

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